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Novotel Lisboa

Travellers' Choice award winner
#102 of 247 Hotels in Lisbon
GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 122*
USD 108*
USD 122*
USD 108*
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Novotel Lisboa
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2,564 Reviews from our TripAdvisor Community

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Showing 657: English reviews
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Reviewed 2 days ago NEWvia mobile

The hotel is conveniently located about a 5 minute walk to the metro where you can easily get into the city within about 15 minutes. The check in staff are fabulous. In particular, there was a staff member called Marta who ended up taking so much time to explain to us the places to visit, information about the metro, restaurants...

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Helpful?
Thank Nimisha W
Bardonecchia, Italy
HOTEL’S FAVOURITE REVIEW
Reviewed 17 February 2017

Lisbon is. Place that stole someone's heart. We have been 3 times in this hotel deciding to choose different moment ( spring, summer and Christmas time). We love to book Accor hotels chain to book our holidays, Novotel Lisbosa is really a nice hotel where to spend your Portuguese break. We love the breakfast and is the perfect choice to...

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Helpful?
Thank maoetta
About Hotel's Favourite Review
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Dear Guest Thank you very much for taking the time to post this review. We will share your comments with our team. It was a pleasure for us to be at your service and we look forward to welcoming you again at Novotel Lisboa. Best Regards, Vera Madureira

Sheffield, Uk
Reviewed 4 days ago NEW

Review collected in partnership with Accorhotels.com
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Thank Richy-UK_1
NY
Reviewed 6 days ago NEW

the location seems a bit far from the center of the city but there is public transport and we had a car so it was convenient. there is meter parking across from the hotel and public parking around the hotel if you don't want to pay the hotel fees. the hotel breakfast was good and there are good choices within...

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Helpful?
Thank ekavis
Dusseldorf, Germany
Reviewed 1 week ago via mobile

Service in the hotel (reception, bar and restaurant) was all ok - the location is good (metro, railways, shopping,..).- unfortunately, the facilities (rooms, gym, ...) are not at all on a decent Novotel level. We got a family room on the third floor - dirty carpet, broken shower head, smelly and windows can only be opened by housekeeping. In addition,...

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Helpful?
Thank FamTrescher
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

We appreciate that you have shared your experience at Novotel Lisboa. We sorry that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope that you’ll give us the opportunity to better serve you in the near future. Sincerely, Vera...

London
Reviewed 1 week ago via mobile

Our family ( 2 adults+2kids) stayed here for 4 nights. We arrived at 1pm and were advised that a room was not available until 2pm, but we were not alone as by 2pm there were over 5 couples/families waiting to check in. We got a room on the third floor and as soon as we got to the floor we...

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1Thank Rizzy_04
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you very much for your feedback regarding your stay in Novotel Lisboa. I am sorry that your experience did not meet your expectations. Allow me to express my sincerest apologies. Rest assure you that we are taking the appropriate measures to continuously improve the quality of the mentioned services. It is our hope that you’ll give us the opportunity...

arizona
Reviewed 1 week ago

I spent two nights at the Novotel Lisboa. I found the location to be quite good...near transport and a few sites, and a nice restaurant. There is a small museo nearby contained within a nice garden area. Also, it is a fairly short drive to the airport. My room and bath were small but adequate to needs. The hotel staff...

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Helpful?
Thank redsoxbernie
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you again for sharing your opinion. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you in the near future. Sincerely, Vera Madureira

Wiesbaden, Germany
Reviewed 1 week ago

The breakfast was great. The hotel is located near metro line (7 min walk). The staff was great. Also, the hotel is located near train station in order to take a day trip to Sintra main train station.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank JD1911
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you for your comment about Novotel Lisboa. Your opinion is very important for us. We hope to welcome you in the near future. Sincerely, Vera Madureira

Reviewed 1 week ago

Stayed here with a couple of friends for a city break and really enjoyed it. The staff were so friendly and helpful especially in the bar/restaurant. They took the time to offer lots of information about places to visit and even the history behind the desserts. The rooms were very clean, spacious and comfortable and the bathroom was huge. That...

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Helpful?
Thank Jo1849
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you very much for your feedback. We are very glad that you had enjoyed your stay in Novotel Lisboa. Satisfied clients are our greatest reward. Thank you. Sincerely, Vera Madureira

Munich, Germany
Reviewed 1 week ago via mobile

Novotel Lisboa is not centrally located for tourists (i.e. commuting, shops, restaurants) but for us (couple with teenage son) it was perfect - in front of the hotel is a bus stop for the Yellow Bus Tours (3 bus routes, 2 trams, 1 boat) which we used for 2 long days, a 12 minute walk to the Rede Express Bus...

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Helpful?
Thank Luis M
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you very much for your feedback. We are very satisfied that you had enjoyed your stay in Novotel Lisboa. We hope your next visit will be as pleasant as the previous one. Sincerely, Vera Madureira

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
The Novotel Lisboa is a 4 star hotel in the centre of Lisbon, next to Praca de Espanha and the Gulbenkian Foundation and just 2 km from Marques de Pombal Square. Perfect for your next business trip or for a holiday with your family, the hotel offers 249airconditioned rooms, including 150 non smoking rooms and 1 suite, seven meeting rooms for your conference and seminar needs, a restaurant, bar, private parking and a swimming pool. Pets welcome. ... more   less 

Additional Information about Novotel Lisboa

Address: Avenida Jose Malhoa 1, Lisbon 1099-051, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $134 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Lisboa 4*
Number of rooms: 249
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Orbitz, Priceline, Booking.com, Hotels.com, Travelocity, Agoda, ACCOR, TripOnline SA, Evoline ltd, getaroom.com and HotelQuickly so you can book your Novotel Lisboa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Lisboa Hotel Lisbon
Novotel Hotel Lisbon
Novotel Hotel Lisboa
Novotel Lisbon
Lisbon Novotel
Hotel Style:
#18 Green Hotel in Lisbon
#41 Business Hotel in Lisbon
#45 Family Hotel in Lisbon
#77 Romantic Hotel in Lisbon
#80 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Lisboa staff and other travellers.
40 questions
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Denia, Spain
over a year ago
Dublin, Ireland
25 days ago

See all questions (40)

Questions? Get answers from Novotel Lisboa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quite rooms”
ekavis, 17 Apr 2017 | Read review
“Higher floors would be desirable.”
redsoxbernie, 14 Apr 2017 | Read review
“Seems that highest floor(s?) get easily out of hot water”
loukepetouke, 7 Apr 2017 | Read review
“Corner room is a no-no, especially not 1025”
885annamariam, 21 Mar 2017 | Read review
“Higher floor with view of agueduct”
  • view of old aqueduct system from a high level floor
Jimmie4370, 14 Mar 2017 | Read review
5 of 5
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USD 108* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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