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Dom Pedro Palace

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#53 of 247 Hotels in Lisbon
Certificate of Excellence
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1 room 2 adults 0 children
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Dom Pedro Palace
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1,277 Reviews from our TripAdvisor Community

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Showing 398: English reviews
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Moreno Valley, California
Reviewed yesterday NEW

The location, sits on the corner of the street. Depending on which way is hard to get to cuz you cant make a U-turn....so getting a taxi there is a pain. The building on exterior looks newer than the interior. The interior is in a MAJOR MAJOR NEED of a makeover ! Upon my arrival to the hotel, there were...

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Helpful?
Thank NurseGess
Harrogate, United Kingdom
Reviewed 3 days ago NEWvia mobile

We stayed here for a short break last week. Our room was on the twelfth floor, with views over the Tagus river (although not as close in reality as it appears on the publicity materials!). We were fortunate enough to have the excellent pool and spa to ourselves every day, which was lovely. The breakfast is excellent- both quality and...

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Thank Josephine I
Reviewed 1 week ago

The customer friendly behaviour is unknown by the staff of this hotel. Having a superior room normally gives special access to various facility if the room card is setup correctly. Was not the case for me. Nobody found appropriate to apologize.

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Helpful?
Thank Mihaela P
Management response:

Dear Madam, Thank you very much for posting your review. We are very sorry for not having been able to reach your expectation and, therefore, we kindly ask you to accept our apologies. We will try to understand what went wrong, in order to allow the necessary adjustments. We would be much pleased to welcome you back. Kind regards Paulo...

Washington DC, District of Columbia
Reviewed 1 week ago

The staff is incredibly professional and helpful. The accommodations are very comfortable. The food is delicious! I hope we stay at your hotel if ever our conference comes to Lisbon again. Thank you!!

Review collected in partnership with this hotel
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Thank elizabethle2017
Management response:

Dear Madam, Thank you very much for your kind review. Your words are our best reward and we will keep on working hard, in order to reach our guests' expectation. We look forward to welcoming you back. Kind regards Paulo Mesquita General Manager

Bollwiller, France
Reviewed 1 week ago via mobile

Hotel is situated 15 minutes walk from metro that interchanges with the line to the airport and to the centre. Going to the metro is Ok, but coming back up a steep hill would be problematic for a person who has problems walking. We live in a hilly area, so we dont mind...but bit much fun in the monsoon we...

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Helpful?
Thank Steve D
Management response:

Dear Guest, Thank you very much for your preference and for posting your review. Your remarks deserved our best attention, and we would like to explain that, depending on the chosen room category, SPA entrance can be free. From the metro station Marquês de Pombal there are different buses, which stop almost in front of the hotel. We hope you...

Novo Hamburgo, RS
Reviewed 3 weeks ago

This is a 5 hotel, located near by donwtown Lisbon. Rooms are spacious, but the most important asset of this hotel is its people. They are very friendly and helpful. Breakfast is also very good, but spa is to expensive.

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Thank Luis M
Lagos, Portugal
Reviewed 3 weeks ago via mobile

Overnight stay for big congress. The rooms are large and cozy. Breakfast had very good quality and service was great. In the congress everything was perfect in the meeting room and during lunch. Thanks

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Helpful?
Thank AntonioLagos
Management response:

Dear Guest, Thank you very muh for your kind review. We feel a huge contentment for reading your words and we will keep on working hard, in order to accomplish our goals. We look forward to your next visit. Kind regards Paulo Mesquita General Manager

Parma, Italy
Reviewed 3 weeks ago

IWe've been at Dom Pedro Hotel and could re-live the atmosphere of a fascinating and elegant old style hotel, with a few note of nodernity. We strongly suggest it, excellent view of the town from high floors and a nice SPA facility. Staff competent and kind.

Review collected in partnership with this hotel
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Thank ANNA RITA P
Management response:

Dear Madam, Thank you very much for your preference and your kind review. We are very happy for reading your words and we would like to assure you that we will always work hard, but with pleasure, in order to reach our guests' expectation. We would love to have the chance to welcome you back. Kind regards Paulo Mesquita General...

Reviewed 4 weeks ago via mobile

Nice hotel at a reasonable price. A little "vintage" but very clean and cozy. Spa and gym are small but nice. There a big shopping mall right across the street. Airpprt is really close, about 15 minutes drive.

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Thank neko i
Management response:

Dear Guest, Thank you very much for your preference and your kind review. Your satisfaction is our best reward and we will keep on giving our best effort, in order to reach our guests' expectation. We hope you had a very pleasant stay and we look forward to welcoming you back. Kind regards Paulo Mesquita General Manager

Brussels, Belgium
Reviewed 16 January 2017

Very large rooms and large bath rooms, value for money, good breakfast buffet, are the main elements that I come back to this hotel year after years. Unfortunately the airco is not always working properly (but you can open the window). The Tagus river view rooms are outstanding.

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Thank patrick1800
Management response:

Dear Guest, Thank you very much for your kind review. We are very happy for knowing of your satisfaction and we will keep on working, in order to succeed overcoming our challenges. We are grateful for your preference and we hope we can keep on deserving your choice. Looking forward to your next visit, Kind regards Paulo Mesquita General Manager

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Amenities

Highlights
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Dom Pedro Palace is a city center hotel just 15 minutes away from the airport (4,3 miles), access by public transportation including San Francisco style “cable car”, subway, within walking distance to the historical center.Dom Pedro Palace is located across the street from one of the largest Lisbon shopping Centers: the Amoreiras Shopping Center with 250 top quality shops, cinemas and restaurants.On the top of the hotel there is the most exclusive Lisbon Penthouse Suite with a 360º degree view overlooking the city. This deluxe hotel offers elegant guest accommodations with great city views, a fantastic SPA, two restaurants and Top business facilities. The hotel also features an Italian restaurant, where guests can dine on the terrace and a cafe-style bistro which serves Portuguese and international cuisine. ... more   less 

Additional Information about Dom Pedro Palace

Address: Avenida Engenheiro Duarte Pacheco 24, Lisbon 1070-110, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $151 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Dom Pedro Palace 5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Dom Pedro Palace Lisbon
Dom Pedro Palace Hotel Lisbon
Hotel Style:
#15 Spa Hotel in Lisbon
#26 Family Hotel in Lisbon
#34 Business Hotel in Lisbon
#43 Romantic Hotel in Lisbon
#47 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Dom Pedro Palace staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good luck.”
 of 5 bubbles , 15 Feb 2017 | Read review
“high floor have the better rooms”
 of 5 bubbles luismA9809OY, 28 Jan 2017 | Read review
“ask for king size bed”
 of 5 bubbles JoseT867, 23 Oct 2016 | Read review
“Spend the extra money and book a room with a view of the river, especially one from a higher floor.”
 of 5 bubbles PetNitNoy, 10 Oct 2016 | Read review
“Get the river view room and the upper floor so you can use the VIP lounge on the 19th floor.”
 of 5 bubbles RonandBetty, 3 Oct 2016 | Read review
5 of 5