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Hotel Avenida Palace

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hotel Avenida Palace
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2,611 Reviews from our TripAdvisor Community

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Showing 1,758: English reviews
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Texas
Reviewed yesterday NEW

Location – hard to beat. On the Restauradores square, easy walk to Baixa Pombalina – the iconic city center with pedestrian streets, restaurants, shopping etc. Right next door to the metro station to go around the city and the train station Rossio to go to excursions. Facility – ok. Reasonably priced suites are spacious by European standards. We had one...

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Helpful?
Thank Trekker00
Houston, Texas
Reviewed 3 days ago NEW

This is a fabulous hotel in a perfect location. The hotel is close to everything in the central district and right next door to the train station. The entire staff of the hotel was very friendly and extremely helpful. Never encountered anyone who did not speak English. The room was huge; I reserved a double but must have gotten an...

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1Thank Elizabeth P
Reviewed 4 days ago NEWvia mobile

Hi everyone! Hopping you all enjoy your trip to this amazing country, Portugal. It's my last night here in Lisbon, in Avenida Palace hotel . This hotel , yes , deserves the word palace. The building itself , the rooms , the furniture , all royal , that you can rarely find in other hotel . Above all , the...

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2Thank Monir M
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, We are the ones who wish to thank you for staying at the Avenida Palace during your trip to Lisbon. Thank you also for leaving your feedback on TripAdvisor and for rating us with five stars. We loved knowing how much you enjoyed your stay with us. We pledge to make every effort to please our guests at...

Highlands
Reviewed 5 days ago NEW

The Avenida Palace is a really lovely hotel in a fantastic location, with plenty of shops and places to eat close by. The staff were polite and friendly and we really enjoyed our stay. Highly recommended.

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2Thank Cols40
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, First of all, I would like to thank you for choosing to stay at the Avenida Palace. Thank you also for your kind words about our hotel and about our staff, which I read with great pride. I am delighted to know that you really enjoyed staying with us and that you highly recommend the hotel. It would...

Calheta, Portugal
Reviewed 6 days ago NEW

The Avenida Palace is very beautiful. The decor is tasteful and opulent. It is situated in the heart of historic Lisbon. Convenient for just about everything. The breakfast buffet was unbelievably good. The room was a little bit small and the bathroom too. Also there was a slight smell in the bathroom which was a bit disappointing. The staff were...

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1Thank Gloria P
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you very much for choosing to stay at the Avenida Palace and for giving us your point of view regarding our hotel and its services. I am delighted to read that, all in all, you had a good time during your stay with us and thank you for the comments on our breakfast buffet and on our...

Calheta, Portugal
Reviewed 6 days ago NEW

We stayed here for four nights. It is right on the edge of the downtown district. One minute's walk to the train station entrance if you want to do some exploring. If anything the room was a little small, but very adequate. Coffee machine etc. I have not had a better breakfast than the one offered here, absolutely top class....

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1Thank Madeiramakem
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Many thanks for taking the time to leave such a kind review of your stay at the Avenida Palace. It was a pleasure to read these kind words about our hotel and its location. I am delighted to know how much you enjoyed staying with us and that one of the highlights of your stay was our buffet...

houston tx
Reviewed 6 days ago NEW

We checked into the Avenida Palace and it was like moving backwards in time to a kinder and more refined style of travel. The staff was genuinely helpful and made several excellent suggestions as to what to do and where to dine; speaking of dining the breakfast was excellent. I particularly liked the piano concert in the salon off the...

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1Thank Harry M
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, It was a pleasure to read your review about your stay at the Avenida Palace. Thank you so much for your time. Thank you also for your truly rewarding comments about our staff. Indeed our team pledges to provide the best personal services to each of our guests. I was delighted to know that you particularly liked our...

South Salem, New York
Reviewed 1 week ago via mobile

This was a great experience !! You must hire a private car to see Lisbon and the surrounding country side. Then you would hire Mauricio Rodrigues for the day. The front desk can easily arrange this. A typical trip would be the drive to Cascais, where you will find the Atlantic Ocean and all the scenery that goes with a...

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3Thank Shitzky
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you so much for staying with us and for leaving your comments on TripAdvisor. I was so pleased to know that your experience with us was great and that you found the Avenida Palace "the best hotel in Lisbon". Our team constantly strives to achieve a high level of quality and we are thrilled that our services...

Wales
Reviewed 1 week ago

The Avenida Palace is very centrally situated and convenient for visiting most of Lisbon's attractions.It was lovely to see the jacaranda trees in full bloom in Dom Pedro square and to be five minutes away from Elevator da Gloria and Elevator de Santa Justa, both of which take you to view points offering a stunning panorama of Lisbon. The departure...

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2Thank Philippa070
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you for choosing to stay with us and for taking the time to write your review. It was fantastic to read your kind comments about the Avenida Palace and its services. I am truly pleased to know that you found our staff members highly professional and attentive. I will not fail to convey your wonderful comments with...

palm coast, fl
Reviewed 1 week ago

A simply wonderful property... from the front desk, to the concierge (who helped us immensely with air travel snafus), to the rooms with breakfast included and the bar... nothing could have been better. We booked directly with the hotel. After checking prices on Booking.com and other discount sites we found the same price on the hotel's own website. AND, if...

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2Thank terrilang
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you so much for staying with us and for taking the time to post your kind words about our hotel, its location and services. I was delighted to read that your stay at the Avenida Palace was fabulous. I also want to thank you for referring the benefits for booking directly through the Hotel website, which are...

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04/06/2017 05/06/2017
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Staying in Baixa, Rossio & Restauradores

Neighbourhood Profile
Baixa, Rossio & Restauradores
A pending candidate to become a World Heritage Site, Lisbon's downtown (the "Baixa Pombalina", or simply "Baixa") is a perfect example of anti-earthquake construction, having been rebuilt following the 1755 earthquake by the famous Marquês de Pombal (hence its name). Its offer is vast: restaurants and cafes in Rossio and Restauradores, outlets and shops in the Áurea, Augusta, Prata and other famous streets, the imponent Praça do Comércio and its Arch, the luxury shops along the Avenida da Liberdade, this is the beating heart of the city center. The Baixa also grants easy access to trains leading to Sintra, the trams that go around the Castle hill, old neighborhoods or even take you to Belém, and Lisbon's traditional restaurants and cafes. Considering a visit to the Fashion and Design Museum (free entrance) and don't forget to try the famous liquor, "ginjinha"!
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Built in 1892, the hotel has maintained its characteristic romanticism from the "Belle Epoque" and now revived by the discerning touch of renowned decorators. The Palace is a jewel among Portuguese hotels, combining regal and elegant architecture with modern comfort and personalized service. Whether resting in your room or socializing in one of the common areas, you'll find the balance perfect. All 82 rooms have just been completely renovated and elegantly furnished in a classic style. ... more   less 

Additional Information about Hotel Avenida Palace

Address: Rua 1 De Dezembro 123, Lisbon 1200-359, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Baixa, Rossio & Restauradores
Price Range: $222 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Avenida Palace 5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Avenida Palace Hotel
Hotel Style:
#5 Luxury Hotel in Lisbon
#5 Family Hotel in Lisbon
#5 Romantic Hotel in Lisbon
#10 Business Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Avenida Palace staff and other travellers.
44 questions
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Runcorn, United Kingdom
over a year ago
Phoenix, Maryland
8 months ago
Bury St Edmunds, United Kingdom
Aberdeen, United Kingdom
1 month ago

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Questions? Get answers from Hotel Avenida Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room looking at the square. Check suites.”
Trekker00, 26 May 2017 | Read review
“We were on the fifth floor in a corner room; very quiet.”
  • This room and two separate showers and sinks; only one toilet
  • Rom #501
elizabethpD4074ZT, 24 May 2017 | Read review
“Our room was 611. as I said previously, a little small. but adequate”
Madeiramakem, 21 May 2017 | Read review
“Discuss your preferences in advance with reservations staff.”
Philippa070, 19 May 2017 | Read review
“Quietest at the back”
trektrip, 17 May 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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