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Altis Avenida Hotel

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#32 of 247 Hotels in Lisbon
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Altis Avenida Hotel
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1,210 Reviews from our TripAdvisor Community

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Showing 614: English reviews
New York City, New York
Reviewed 6 January 2014

This is our third year spending the holidays with the ever attentive staff of the Altis Avenida hotel. What can I say about the service or friendliness of this hotel other than they tick the excellence boxes in every category. From the warm welcome and heartfelt assistance to the personal touches it was like spending the holidays with family. Our...

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Helpful?
1Thank BOBDNYC
Julia C, Manager at Altis Avenida Hotel, responded to this review

Dear Robert, how nice of you to write about us in such a warm and kind way! What else can I say, guests like you are just very special to us! We are already looking forward to welcome you back during the Chrsitmas Holidays in 2014! Until then, take good care! Kind regards, Julia

Copenhagen, Denmark
Reviewed 6 January 2014

We already knew before the arrival that we can expect a super location and that did not disappoint. We also got lucky and got upgraded - our room was on one of the higher floors with a beautiful view. Since we got to spend a bit more time room than planned due to the weather, we particularly appreciated the upgrade....

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Helpful?
1Thank NATinCPH
Julia C, Manager at Altis Avenida Hotel, responded to this review

Thank you very much for writing your review and for choosing the Altis Avenida Hotel for your stay in Lisbon! I am glad that you enjoyed the location as well as the the upgraded room, unfortunately November was pretty rainy...:( Please come back between May and October on your next visit, it will be our pleasure to welcome you back...

Fairfax, Virginia
Reviewed 1 January 2014

The Altis Avenida is a very nice hotel in a superb location. Not entirely sure about all these five star ratings. The Reception staff are cool/efficient rather than warm/welcoming but that works. Rooms are the smallest of three hotels I've stayed in in Lisbon, but it was just me. Barely place to lay down, open a bag. Closet space very...

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1Thank BonVoyage2U
Julia C, Manager at Altis Avenida Hotel, responded to this review

Thank you for preferring the Altis Avenida Hotel! I am glad that you enjoyed the location of our property, I agree, it is just perfect! The size of our rooms is something that we would have liked to create in a more generous way but the limitations of the historical building came in the way...however, all of our guests find...

London, United Kingdom
Reviewed 30 December 2013

A very central and city centre located hotel without the business feel. We stayed in August 2012 before going on to Ritz Carlton Penha Longa (see separate review). A taxi from the airport was no more than 30 minutes. The rooms are small but in a city with numerous activities and attractions on your door step you will spend little...

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1Thank SunDancerIII
London, United Kingdom
Reviewed 20 December 2013

I have nothing but the highest praise for this wonderful hotel. The location is fantastic, extremely convenient with so much just a short walk away, and also a minute from the metro. Every member of staff was terrific, so pleasant, friendly and helpful. They go out of their way to be of assistance. The room is small but perfectly adequate...

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Helpful?
1Thank LJ77_11
Stockholm, Sweden
Reviewed 6 December 2013

We stayed at Altis Avenida Hotel for 3 nights. We really had a very nice stay as the staffs are friendly. The room and the bathroom were neat & clean . The breakfast buffet was very good and satisfied any taste. And the view overlooking the city from The terrace of the bar/restaurant on the top floor is amazing! Highly...

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Helpful?
Thank Mia987_8
Julia C, Manager at Altis Avenida Hotel, responded to this review

Thank you very much for your recommendation! I am happy that you enjoyed the hotel, its services and staff! It will be a great pleasure to welcome you back one day. Take care & kind regards, Julia Campos

Sydney, New South Wales, Australia
Reviewed 2 December 2013

After reading some of the many great reviews on this hotel and looking the very accurate photos we decided to book for a long weekend. From the moment we arrived the service was first class. My girlfriend and I arrived quite late Thursday evening and we're greeted warmly by the staff who showed us very promptly up to our rooms...

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Helpful?
1Thank Elliot C
Julia C, Manager at Altis Avenida Hotel, responded to this review

Dear Elliot, thank you very much for your great feedback! I am very happy that you enjoyed your stay with us, particularly the service and friendliness of our staff! I also appreciate your positive comments on the Restaurant and Breakfast quality. The "value for Money" aspect is very important, especially nowadays, therefore I am only too grateful for evaluating us...

Lausanne, Switzerland
Reviewed 29 November 2013 via mobile

In this great spot its a pitty such a bad service: we arrived late and tired so asked for something simple for room service big mistake. Simple The worse cesar salad of my life. We brought our baby. Nice detail they placed a crib but with this we could not access the closet or go arownd the bed. Yes a...

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Helpful?
Thank Fidelrodriguezfitz
Julia C, Manager at Altis Avenida Hotel, responded to this review

I am sorry to hear that you didn't have a pleasant hotel experience with us. Besides the room size and the Room Service, I would be interested in knowing what else led you to the conclusion that we were lacking in terms of servisse, ss our hotel is known for the friendliness of its staff. My direct e-mail is: jcampos@altishotels.com...

Lisbon
Reviewed 27 November 2013

My sister and I have just stayed at the Altis Avenida before joining a cruise. The staff at check in we're very helpful and explained the area to us and how to get the best out of our short time here. The room was on the small side but had everything we needed. There was a well stocked Mimi bar,...

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Helpful?
Thank Lynne R
sint-truiden, belgium
Reviewed 13 November 2013

Central location, close to subway, taxi and the Alfama and shopping area! The staff is very friendly and helpfull, thheir English is more than average in Portugal (even the room maids and bar tenders). The rooms are not very large, but comfortable and cosy, enough place for two! Extras: beds are prepared for the night while you are out having...

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Helpful?
Thank christine s
Julia C, Manager at Altis Avenida Hotel, responded to this review

Dear Christine, thank you ever so much for your great feed-back! I am more than happy that your hotel experience was so positive and that you enjoyed all of our services! Kind regards, Julia Campos

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Staying in Baixa, Rossio & Restauradores

Neighbourhood Profile
Baixa, Rossio & Restauradores
A pending candidate to become a World Heritage Site, Lisbon's downtown (the "Baixa Pombalina", or simply "Baixa") is a perfect example of anti-earthquake construction, having been rebuilt following the 1755 earthquake by the famous Marquês de Pombal (hence its name). Its offer is vast: restaurants and cafes in Rossio and Restauradores, outlets and shops in the Áurea, Augusta, Prata and other famous streets, the imponent Praça do Comércio and its Arch, the luxury shops along the Avenida da Liberdade, this is the beating heart of the city center. The Baixa also grants easy access to trains leading to Sintra, the trams that go around the Castle hill, old neighborhoods or even take you to Belém, and Lisbon's traditional restaurants and cafes. Considering a visit to the Fashion and Design Museum (free entrance) and don't forget to try the famous liquor, "ginjinha"!
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Babysitting

Additional Information about Altis Avenida Hotel

Address: Rua 10 de Dezembro 120, Lisbon 1200-360, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Baixa, Rossio & Restauradores
Price Range: $234 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Altis Avenida Hotel 5*
Number of rooms: 70
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Hotel Style:
#6 Green Hotel in Lisbon
#21 Family Hotel in Lisbon
#22 Business Hotel in Lisbon
#22 Romantic Hotel in Lisbon
#27 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Altis Avenida Hotel staff and other travellers.
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Bangkok, Thailand
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Bangkok, Thailand
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Questions? Get answers from Altis Avenida Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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