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Altis Avenida Hotel

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#33 of 247 Hotels in Lisbon
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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Altis Avenida Hotel
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1,191 Reviews from our TripAdvisor Community

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Showing 605: English reviews
London, United Kingdom
Reviewed 2 weeks ago

Booked a last minute deal to Lisbon staying at the Altis Avendia and was not disappointed! The location was great, within walking distance to Barrio Alto & Amalfa, as well as, the starting point to the hop on hop off buses and the tram stop to Belem. Rooms were clean and contained everything that you would want on a weekend...

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Helpful?
Thank danJ188MS
Artur C, Gestor de Relações com o Cliente at Altis Avenida Hotel, responded to this review

Dear Valued Guest, Thank you for your Excellent review on Tripadvisor and for chosen Altis Avenida Hotel. We are so glad to know you could enjoyed your stay at Lisbon with us particularly our Guest Service provided by all the Hotel's Team. We are pleased to inform you that we already passed on your kind comments to Nuno Alves one...

Cardiff, United Kingdom
Reviewed 3 weeks ago via mobile

Have just spent 4 nights in this very central hotel. Staff were both friendly and informative, a special thanks to Artur and Nuna, who gave us goods tips to discovering the city. Tips : Go to the terminus to get the Tram 28 /15/25 as then you are more likely to get a seat. Buy a Viva Viagem card to...

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Helpful?
Thank Lulabelle2014
Artur C, Gestor de Relações com o Cliente at Altis Avenida Hotel, responded to this review

Dear Mr. ands Mrs. Badminton, Thank you for your Excellent review on Tripadvisor and for chosen Altis Avenida Hotel during your stay at Lisbon. How pleased we are to know you enjoyed your stay with us particularly our Guest Service provided by all the Hotel's Team which works every day to exceed your Guests expectations. We are glad to inform...

London, United Kingdom
Reviewed 3 weeks ago

My rating for this hotel is based on the fact that the Altis Avenida is advertised / rated as a 5* hotel and therefore our expectations were raised to match this. Firstly, the positives. As others have said, this hotel is in a fantastic location. You are a close walk to all the major attractions and it is easily walkable...

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Helpful?
Thank sbrady123
Artur C, Gestor de Relações com o Cliente at Altis Avenida Hotel, responded to this review

Dear Mr. Scott Brady, Thank you for your review on Tripadvisor and for chosen Altis Avenida Hotel during your stay at Lisbon. First of all we present our sincere apologies for the situations described by you and the inconveniences caused. Also we inform you that we already passed on your comments to our General Management for we take some measures...

Valkenswaard
Reviewed 3 weeks ago

I visit many hotels in Lisboa but this experience was great.The attention to customers during your stay is truly exceptional. Every member was polite and helpfull at any time. Overall very pleased with the enitre staff.

Review collected in partnership with this hotel
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Thank mariaboogers
Artur C, Gestor de Relações com o Cliente at Altis Avenida Hotel, responded to this review

Dear Mrs. Maria Boogers, Thank you for your Excellent review on Tripadvisor and for chosen Altis Avenida Hotel. How great to know you enjoyed your stay particularly our Guest Service provided from all of our Team which works every day to exceed your Guest expectations. If you return to Portugal and Lisbon, we will be so glad to welcome you...

Reviewed 4 weeks ago via mobile

I have stayed in many hotels over many years both good and bad. In my opinion there are a few basics that need to be met nice decor, cleanliness, good food, comfortable room Altis Avendia Hotel does all these excellently and is in a great location but what really sets it apart is it's staff who in my opinion are...

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Helpful?
Thank Paul A
Artur C, Gestor de Relações com o Cliente at Altis Avenida Hotel, responded to this review

Dear Mr. Paul Aylward, Thank so much for your "Brilliant" review on Tripadvisor and for chosen Altis Avenida Hotel. We are so humble and thrilled to know you enjoyed your stay at Lisbon in our company and also we were able to inform and assist you properly. If you return to Portugal and Lisbon, we will be so glad to...

Guernsey, United Kingdom
Reviewed 4 weeks ago

The position of the hotel was about the best possible for a short break in Lisbon ( a city well worth seeing). The hotel, the room, the staff and the breakfast were all excellent. Would not think of staying anywhere else on return and will be recommending it to others.

Review collected in partnership with this hotel
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Thank Duvant
Artur C, Gestor de Relações com o Cliente at Altis Avenida Hotel, responded to this review

Dear Valued Guest, Thank you for your Excellent review and for chosen Altis Avenida Hotel. How pleased we are to know you enjoyed the location of the hotel at the downtown, the confort and design of your room, our buffet breakfast served at our panoramic restaurant Rossio located at the rooftop and also all our Hotel's Team whick works every...

Shanghai, China
Reviewed 21 January 2017

The Altis Avenida has comfortable rooms, accommodating service, and an ideal location for exploring Lisbon. Location: The hotel is about a 30-minute drive from the airport, depending on traffic, and is in on the edge of the city's historic core. Many of the city's most popular sights are within a 15-20 minute walk. The hotel is also near the subway....

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Thank ShiMoke
Artur C, Gerente de relações com clientes at Altis Avenida Hotel, responded to this review

Dear Valued Guest, Thank you for your review on the Tripadvisor and for chosen Altis Avenida Hotel. Regarding your electronic key cards situation and Rossio restaurant service suggestion, which we appreciated once our Guests are our best evaluators, we are pleased to inform you that we already passed on to our Maintenance and Rossio Restaurant Teams to verify and solve...

London, United Kingdom
Reviewed 17 January 2017

I have booked this hotel for the anniversary of my girlfriend and myself and I have no regrets for this particular decision. This hotel is great in many ways: First of all is the perfect, very central and convenient location. You are literally close to many main view points, squares, attractions, sites, public transportation such as metro, tram and even...

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Thank nimrodd20
Artur C, Gestor de Relações com o Cliente at Altis Avenida Hotel, responded to this review

Dear Mr. David Nimrod, Thank your for your "Brilliant" review on Tripadvisor and for chosen Altis Avenida Hotel durind your Girlfriend's Birthday. How great to know you enjoyed your stay at Lisbon with us and we were able to assist and inform you properly. Also we are pleased to inform you that we already passed on your kind comments to...

Berlin, Germany
Reviewed 16 January 2017

Very Professional staff, always friendly and providing good recommendations and advice. Small but clean room, some more space to store and save personal belongings would be highly appreciated. Top location from which to explore the city either by walking or any sort of public transport. Breakfast buffet above average, restaurant and bar well equipped and nicely located at the top...

Review collected in partnership with this hotel
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Thank berndpeterm
Artur C, Gestor de Relações com o Cliente at Altis Avenida Hotel, responded to this review

Dear Mr. Bernd Peter Majentny, Thank you for your kind review now at Tripadvisor and for chosen Altis Avenida Hotel. How pleased we are to know you could enjoyed overall your stay at Lisbon and in our company, particulary the professionalism, friendliness and guest service from our Hotel's Team. Also we are glad to know you appreciatted the location of...

Saint Louis, Missouri
Reviewed 16 January 2017 via mobile

We stayed here for almost a week in December. The hotel decor is very contemporary, the morning breakfast has a great spread and the service is excellent. The front desk staff gave us (RICARDO and Caterina) gave us some excellent recommendations on what to do on our free days. The location of this place couldn't be better. In the heart...

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Helpful?
Thank Mal007_12
Artur C, Gestor de Relações com o Cliente at Altis Avenida Hotel, responded to this review

Dear Madame, Thank you for your "Excellent" review on Tripadvisor and for chosen Altis Avenida Hotel. How great to know you enjoyed your stay and we were able to inform and assist you properly during your stay at Lisbon. Also we inform you that we already passed on your kind comments to Mr. Ricardo Amado and Ms. Catarina Gonçalves from...

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Staying in Baixa, Rossio & Restauradores

Neighbourhood Profile
Baixa, Rossio & Restauradores
A pending candidate to become a World Heritage Site, Lisbon's downtown (the "Baixa Pombalina", or simply "Baixa") is a perfect example of anti-earthquake construction, having been rebuilt following the 1755 earthquake by the famous Marquês de Pombal (hence its name). Its offer is vast: restaurants and cafes in Rossio and Restauradores, outlets and shops in the Áurea, Augusta, Prata and other famous streets, the imponent Praça do Comércio and its Arch, the luxury shops along the Avenida da Liberdade, this is the beating heart of the city center. The Baixa also grants easy access to trains leading to Sintra, the trams that go around the Castle hill, old neighborhoods or even take you to Belém, and Lisbon's traditional restaurants and cafes. Considering a visit to the Fashion and Design Museum (free entrance) and don't forget to try the famous liquor, "ginjinha"!
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
  • Meeting Rooms
  • Banquet Room
  • Babysitting

Additional Information about Altis Avenida Hotel

Address: Rua 10 de Dezembro 120, Lisbon 1200-360, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Baixa, Rossio & Restauradores
Price Range: $204 - $476 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Altis Avenida Hotel 5*
Number of rooms: 70
Reservation Options:
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Hotel Style:
#6 Green Hotel in Lisbon
#21 Family Hotel in Lisbon
#22 Romantic Hotel in Lisbon
#22 Business Hotel in Lisbon
#28 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Altis Avenida Hotel staff and other travellers.
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Questions? Get answers from Altis Avenida Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor if available”
 of 5 bubbles peter284, 21 Feb 2017 | Read review
“Email ahead if bothered by very strong deodorizer smells”
 of 5 bubbles ivanas160, 15 Feb 2017 | Read review
“Room 606 for the best view”
 of 5 bubbles frah, 15 Feb 2017 | Read review
“Great location, Modern”
 of 5 bubbles daggski, 13 Feb 2017 | Read review
“Not a room on the 6th floor”
 of 5 bubbles sbrady123, 1 Feb 2017 | Read review
5 of 5