We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

BE Poet Baixa Hotel

Rua Augusta 220, Lisbon 1100-056 Portugal
avatar-imageavatar-imageavatar-image
Traveller (137)
Room & Suite (40)
Dining (4)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

AU$268
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#36 of 340 hotels in Lisbon
Location
Cleanliness
Service
Value
Travellers' Choice
Suggest edits to improve what we show.Improve this listing
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, French, Spanish, Italian and 1 more
Property amenities
Parking
Free High Speed Internet (WiFi)
Restaurant
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Baggage storage
Non-smoking hotel
Wifi
Breakfast available
Breakfast buffet
Kid-friendly buffet
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Hair dryer
Telephone
Show more
Room types
Non-smoking rooms

Location

Rua Augusta 220, Lisbon 1100-056 Portugal
Name/address in local language
BE Poet Baixa Hotel
245Reviews16Q+A21Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 191
  • 48
  • 2
  • 1
  • 3
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Curiosity758144 wrote a review Jan 2024
Bromsgrove, United Kingdom43 contributions26 helpful votes
Great location in one of the main streets of Lisbon. Shops bars and restaurants all close. The staff and rooms were excellent. We were offered a glass of port and a De Nata (Portuguese tart) on arrival and could have had one whenever you wanted. All in all a great stay at a lovely, modern, clean hotel.
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Front Office Be Poet Baixa Hotel, Serviços ao cliente/atendimento at BE Poet Baixa Hotel
Responded 3 weeks ago
Dear Guest, Thank you very much for staying with us here at be poet baixa hotel. We are happy to read that you have enjoyed not only our great location but also our staff and our rooms. Nothing makes us happier than reading your kind words. It was a pleasure to have you here and we hope to welcome you again very soon, Best Regards, Soraia Fernandes - Front Office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Gary A wrote a review Nov 2023
Blackpool29 contributions11 helpful votes
We booked this trip (31st Oct , 3 night stay) over 4 years ago. Covid and the need for an operation left us needing to cancel and rearrange again and again. Well worth the wait. Greeted by friendly staff (and a drink and pastry) who remembered our delays and welcomed us warmly. The hotel is situated on a pedestrian avenue. Clean and comfortable , plenty of choice for breakfast and you can eat at night from their restaurant at the outside tables . We took the tram out to Belem , sampled the 'pastel de nata' , train to Cascais , and ate at the 'Time Out' market. All not to be missed. Also not to be missed is a walk through the older district of Alfama , there seems to be a bar/restaurant round every cobbled corner and up to Santa Luzia for great views. The taxi from the airport , with 2 suitcases , was 19 euros and managed to get us within a few yards. Again , well worth the wait.
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Front Office Be Poet Baixa Hotel, Serviços ao cliente/atendimento at BE Poet Baixa Hotel
Responded 27 Nov 2023
Dear GaryA893, first of all, we would like to thank you for taking the time to write us such lovely words. It was such a pleasure to have - finally - welcomed you at our hotel. We are immensely happy to know you could enjoy your stay with us, as well as our great neighborhood, right in the heart of Lisbon so it's really easy to walk around. We are also glad to know our staff could help you to create nice memories and our breakfast has met your expectations. We really hope to welcome you again in the future! Best regards, Lana Brito
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Elsie P wrote a review Nov 2023
4 contributions
Perfect, best location! Good service, nice dinner restaurant, goos service, need to walk from a near street no cars allowed front of the hotel but this was no bad. Very short walk and safe street. Webloved the location and very clean, Gluten free option as requested.
Read more
Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Front Office Be Poet Baixa Hotel, Serviços ao cliente/atendimento at BE Poet Baixa Hotel
Responded 26 Nov 2023
Dear Elsie P, First of all, we would like to, once again, thank you for your stay and also for taking the time to write us this lovely review. We are all delighted to know that you have enjoyed your stay here at the be poet baixa hotel and that our privileged location, at the charming Rua Augusta, was worth mentioning. This feedback is essential for us since our goal is to always offer our guests the best experience possible in each and every way and reading these kindhearted words about our hotel means a lot to us. It was a pleasure having you here and we await you on your next visit to Lisbon. Best regards, Ives Andrade - Front Desk
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Elaine N wrote a review Nov 2023
8 contributions3 helpful votes
We revisited this small hotel in early November. We were greeted warmly by the staff. We told them that we had stayed there four years ago on my birthday. When we checked in the room a chocolate cake with a handwritten note was waiting for me, even though my birthday was a week away. We had a very quiet clean room. Location is on a pedestrian only street. The door to hotel is a small single door located next door to a pastry shop one on side and a restaurant on the other side both are affiliated with the hotel.
Read more
Date of stay: November 2023Trip type: Travelled as a couple
Room Tip: Get the taxi to drop you off one street away and wheel your luggage to the hotel. Short distance....
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Front Office Be Poet Baixa Hotel, Serviços ao cliente/atendimento at BE Poet Baixa Hotel
Responded 21 Nov 2023
Dear Elaine N, First of all, we would like to, once again, thank you for your stay and also for taking the time to write us this lovely review. We are all glad to know that you have enjoyed your stay here at the be poet baixa hotel and that our privileged location, at the charming Rua Augusta, as well as our rooms and staff, were worth mentioning This feedback is essential for us since our goal is to always offer our guests the best experience possible in each and every way and reading these kindhearted words about your stay means a lot to us. It was a pleasure having you here once again and we await you on your next visit to Lisbon. Best regards, Ives Andrade - Front Desk
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
DocRah6 wrote a review Nov 2023
Greater Perth, Australia1160 contributions277 helpful votes
The hotel is close to Rossio metro station and in the heart of Lisbon. You are close and in walking distance to most things but especially cafes, shops etc. A welcome drink and the lovely pastel de nada ( Portuguese tart) which was so delicious. The rooms are clean and we used the steps as it’s a great way to exercise and destroy those calories gained by the lovely breakfast pastries and fruit/hot breakfast buffet. The staff, unfortunately I didn’t get to ask their names but Ives ( I hope that’s correct spelling, my apologies if it isn’t) and all the reception day/night staff were exceptional, helpful and welcoming. Always on hand to assist. They are a true asset to your establishment with their professionalism too! This place is worth the visit. It was my first time, but not the last.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Front Office Be Poet Baixa Hotel, Serviços ao cliente/atendimento at BE Poet Baixa Hotel
Responded 11 Nov 2023
Dear DocRah6, First of all, we would like to, once again, thank you for your stay and also for taking the time to write us this lovely review. We are all delighted to know that you have enjoyed your stay here at the be poet baixa hotel and that our privileged location, at the charming Rua Augusta, as well as our breakfast, were worthy of such praise. This feedback is essential for us since our goal is to always offer our guests the best experience possible in each and every way and reading these kindhearted words about our staff and our hotel as a whole means a lot to us. It was a pleasure having you here and we await you on your next visit to Lisbon. Best regards, Ives Andrade - Front Desk
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Tour606516 wrote a review Oct 2023
4 contributions1 helpful vote
It may not be the biggest hotel in Lisbon nor the most opulent but you won't find a more friendly nor convenient one in the whole city. The reception staff are of the highest standard being super friendly and helpful together with being exceptionally efficient. A huge welcome greets you upon arrival together with a glass of port and a pastiche de nata. Granted the lift is a bit of a challenge to get into if you have more than one suitcase but it transports you effectively to your spotlessly clean bedroom and magnificent bathroom. This was my second stay there but it won't be my last. For me, there is no reason to look any further than the Baixa slap-bang in the centre of Rua de Augusta, minutes away from all the sights. It is a little tight in places but you must appreciate that it is a very old building.
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Front Office Be Poet Baixa Hotel, Serviços ao cliente/atendimento at BE Poet Baixa Hotel
Responded 5 Nov 2023
Dear guest, We really appreciate that you took some time in your day to write us such a lovely review. We are happy to know you could enjoy our privileged location right in the heart of Lisbon, perfectly convenient to walk anywhere in the city. We are also thrilled to know that our staff could help you to have memorable moments and create beautiful memories. We hope to have the opportunity to welcome you again in the future (we promise the Natas and Porto will be here as well). Best regards, Lana Brito - Reception
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Alex G wrote a review Oct 2023
4 contributions
A fantastic experience at BE Poet Baixa Hotel. The staff is lovely and makes you feel welcome. The room although small is very comfortable and tidy with all the required amenities. The location is perfect, right in Baixa, within walking distance to Alfama, one of the loveliest part of town in my opinion, the waterfront and other interesting areas. The Baixa-Chiado metro stop is also a few minutes away on foot. Do yourself a favor, avoid all the touristy restaurants of Baixa and find excellent options in the neighbouring districts. I recommend this hotel and would be happy to go back should I visit Lisbon again.
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Front Office Be Poet Baixa Hotel, Serviços ao cliente/atendimento at BE Poet Baixa Hotel
Responded 14 Oct 2023
Dear guest, We are so happy to read your review. Thank you for taking the time to write these nice words to us. Our team tries its best to provide our guests with a peaceful stay full of good times. It's fantastic to know we have met your expectations and that beyond our staff, you've also enjoyed our privileged location right at the heart of Lisbon. It was a pleasure to have received you and we really hope you choose to stay with us again in the future. Best regards, Lana Brito - Front Desk
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Alyson P wrote a review Oct 2023
Wigan, United Kingdom5 contributions1 helpful vote
An absolute gem of a hotel. We stayed the 4th to 7th October to celebrate my husbands 60th. I cannot praise this hotel highly enough. We were greeted with a glass of port and a Pasteis de nata, along with a delicious birthday cake. Breakfast was plentiful and exceptional quality, with such attentive service. The hotel, restaurant and bedrooms were immaculate. The area is just perfect, a lovely street of restaurants and bars. Our room faced onto this but at night it was very peaceful. But its the staff that made our stay, what a lovely team. :)
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Just perfect! would highly recommend.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Front Office Be Poet Baixa Hotel, Serviços ao cliente/atendimento at BE Poet Baixa Hotel
Responded 14 Oct 2023
Dear alysonp421, We are delighted to read these kind words. Thank you for choosing our small hotel for your stay in Lisbon on such a special date as it was your husband's birthday. It was a pleasure to have received you here and we are genuinely happy to know our team could help you create good memories. We really hope to welcome you again in the future. Best regards, Lana Brito - Front Desk
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
johnire01 wrote a review Oct 2023
Sligo, Ireland216 contributions92 helpful votes
The location of the hotel is ideal. A five minute walk from Rossio metro and right in the middle of Rua Augusta. The room was spacious and spotlessly clean. We had a room at the front and there was absolutely zero street noise. The breakfast was plentiful and tasty. The housekeeping was really good. The reception staff-all of them- were so friendly and helpful. It was a pleasure to stay in this hotel and I’d wholeheartedly recommend it to anyone considering a stay in Lisbon.
Read more
Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Front Office Be Poet Baixa Hotel, Serviços ao cliente/atendimento at BE Poet Baixa Hotel
Responded 4 Oct 2023
Dear johnire01 , First of all, we would like to, once again, thank you for your stay and also for taking the time to write us this lovely review. We are all glad to know that you have enjoyed your stay here at the be poet baixa hotel and that our privileged location, as well as our breakfast, our rooms, and housekeeping, were worth mentioning. This feedback is essential for us since our goal is to always offer our guests the best experience possible in each and every way and, reading these kindhearted words about our staff and our hotel as a whole means a lot to us. It was a pleasure having you here and we await you on your next visit to Lisbon. Best regards, Ives Andrade - Front Office
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
OeMc1 wrote a review Aug 2023
Newry, United Kingdom5 contributions2 helpful votes
Excellent location, friendly and helpful staff, highly recommend. The hotel is in a central location close with a great buzz out on the street. Rooms are lovely and breakfast was very good. Staff were helpful giving recommendations for restaurants and always warm and welcoming.
Read more
Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Front Office Be Poet Baixa Hotel, Serviços ao cliente/atendimento at BE Poet Baixa Hotel
Responded 29 Aug 2023
Dear Guest, What a pleasure to read your review and thank you for sharing your experience at be poet baixa hotel with us. We are very happy to know that you had a pleasant stay with us. Our main goal is to provide the best service possible to all our guests to make them feel at home. Your words are proof that we are on the right path. They will also be a source of motivation to continue with the good work. We are thrilled that you loved our privileged location in the city center, in the heart of downtown Lisbon, on the iconic Rua Augusta, always has its charms and has many tourist attractions around you for easy exploration. Our team always does its best efforts to make our guests feel as welcome and comfortable as possible. We are delighted to receive your words about our staff. We will transmit these wonderful comments to all our team. We are really delighted that we allocated to you the perfect room for your requirements. Nothing is better than a good breakfast to start the day, and it's great to see that you loved our breakfast during your stay. On behalf of the whole team, we loved every minute of having you here and we look forward to your visit on your next stay to Lisbon. Best Regards, Eric Habib - Front Desk.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Lisbon area.
PRICE RANGE
AU$144 - AU$295 (Based on Average Rates for a Standard Room)
LOCATION
PortugalCentral PortugalLisbon DistrictLisbonBaixa, Rossio & Restauradores
NUMBER OF ROOMS
31
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

BE POET BAIXA HOTEL (AU$142): 2024 Prices & Reviews (Lisbon, Portugal) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about BE Poet Baixa Hotel
Which popular attractions are close to BE Poet Baixa Hotel?
Nearby attractions include Castelo de S. Jorge (0.4 km), Escape Hunt Lisbon (0.3 km), and Duque da Rua (0.3 km).
What are some of the property amenities at BE Poet Baixa Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and airport transportation.
Which room amenities are available at BE Poet Baixa Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at BE Poet Baixa Hotel?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at BE Poet Baixa Hotel?
Yes, parking is available to guests.
What are some restaurants close to BE Poet Baixa Hotel?
Conveniently located restaurants include Stō Restaurante & Mercearia, Floresta Das Escadinhas, and Nova Wine Bar.
Does BE Poet Baixa Hotel have airport transportation?
Yes, BE Poet Baixa Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is BE Poet Baixa Hotel located near the city centre?
Yes, it is 0.02 km away from the centre of Lisbon.
Are any cleaning services offered at BE Poet Baixa Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at BE Poet Baixa Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at BE Poet Baixa Hotel?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Portuguese.