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Altis Grand Hotel

AMOMAUSD 214*
View Deal
#92 of 247 Hotels in Lisbon
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 225*
USD 214*
USD 225*
USD 225*
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Altis Grand Hotel
Altis Grand Hotel
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755 Reviews from our TripAdvisor Community

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Showing 314: English reviews
Madrid, Spain
Reviewed 22 February 2016

The room service and the restaurants are ok. The location is quite well. The rooms are too small and dark. The staff is very kind. The breakfasts are ok. I think the price is too high for they offer..

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Helpful?
Thank Ss194588
DiogoPinto_GSManager, Guest Relations Manager at Altis Grand Hotel, responded to this review

Dear Valued Guest, Thank you for choosing the Altis Grand Hotel during your visit to Lisbon. I am glad to read to read you enjoyed our location in the heart of Lisbon, where withing a walking distance from our hotel you can find most of the main attractions of the city. Thank you for pointing out the friendliness of our...

Reviewed 21 February 2016 via mobile

I visited Lisbon for two nights with my 13 year old son. We arrived at 10.30 and got an early check in no problem. The stay was faultless. Liked to 12th floor outdoor bar and breakfast room was really pleasant. The pool area was really good although in doors which worked for this visit. We passed the sister hotel by...

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Helpful?
Thank Greatdayz
DiogoPinto_GSManager, Guest Relations Manager at Altis Grand Hotel, responded to this review

Dear Guest, We are more than delighted to read you comment and specially your kind words and specially for have taking your time to write this lovely review. Please be certain I will pass on your positive feedback to Our Staff. We are truly glad to hear that you appreciated your free early check in, we always like to do...

London, United Kingdom
Reviewed 17 February 2016

I have just come back from spending three nights in the Altis Grande Hotel in Lisbon. The staff were so helpful friendly and courteous. The hotel was spotlessly clean. The food was good especially the breakfast. The toiletries were of a high standard as was the bathroom.

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Helpful?
Thank 108rita
DiogoPinto_GSManager, Guest Relations Manager at Altis Grand Hotel, responded to this review

Dear Mrs. Rita, Thank you for having taken the time to post such a lovely and detailed review regarding your recent stay with us. All our staff have a high qualification and we are very proud to receive so many reviews emphasizing the quality of our team as helpful , friendly and always willing to satisfy all the needs of...

Tillicoultry, United Kingdom
Reviewed 16 February 2016

Fantastic hotel, lovely staff close to everything would definitely recommend. Will be back and this is our second visit. We even had the pleasure of seeing the fc Porto team during our stay. Couldn't fault anything.

Review collected in partnership with this hotel
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Helpful?
Thank Julie K
DiogoPinto_GSManager, Guest Relations Manager at Altis Grand Hotel, responded to this review

Dear Mrs. Julie, First of all, I would like to personally thank you for the time you have taken in writing a review about your stay at Altis Grand Hotel. I am so glad to read all your kind comments about our staff and our service. We do believe that offering a friendly yet impeccable service is what makes the...

Amsterdam, The Netherlands
Reviewed 15 February 2016

Entering the lobby, we've got that sense of luxury and attention for the guests which is a large part of any holiday experience. During our pleasant stay, we were only confirmed in our first opinion. Staff was helpful and the breakfast sumptuous. When returning to Lisboa, we will definitely stay at an Altis hotel!

Review collected in partnership with this hotel
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Thank alexanderphilipd
DiogoPinto_GSManager, Guest Relations Manager at Altis Grand Hotel, responded to this review

Dear Mr. Alexander, Wow! Thank you very much! All the team is really happy after reading your lovely comments about us and the service we provide! I am sure this comment will keep our motivation high and we will work even harder to provide the service Altis Grand is known for. We are really happy to learn that you enjoyed...

Almancil, Portugal
Reviewed 13 February 2016

The Location of this hotel is great for a city trip as it is easy to reach and good parking facilities. The reception staff was helpful and knowledgeable. Although the hotel has been renovated it was still a bit 'oldy worldy'. The rooms were rather small but nicely decorated. we choose the hotel because of its location and because it...

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Helpful?
Thank Joost L
DiogoPinto_GSManager, Guest Relations Manager at Altis Grand Hotel, responded to this review

Dear Mr. Joost, Thank you very much for taking the time to write about your hotel experience. We also appreciate your recognition on our staff attention & kindness, as well as your positive comments on our breakfast and our G-SPA by Altis Grand Hotel. We are terribly sorry to read that the only negative comment from your experience with us...

Lindlar, Germany
Reviewed 9 February 2016 via mobile

The Hotel is quite near to the Center and to Barrio Alto. It lives up to it 5 stars despite not having the greatest Atmosphere. The Staff was very polite and service was good. The Caesars Salad in the Restaurant was not worth it's money according to my wife but everything else was very good.

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Helpful?
Thank xanatorium
DiogoPinto_GSManager, Guest Relations Manager at Altis Grand Hotel, responded to this review

Dear Guest, Thank you for sharing your opinion with us and other travelers. It is always very rewarding to hear that our guests enjoyed their experience with us. Thank you for praising the quality of our services. Glad you found our prime location a plus. We also appreciate your recognition on our staff attention & kindness. We are sorry to...

Euboea Region, Greece
Reviewed 2 February 2016

Everything was wonderful. The hotel staff was very friendly. Good knowledge of English. Internet access in the rooms can be improved. Nice food in the restaurant. Excellent rooftop bar. Central location.

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Helpful?
Thank Vasiliki O
DiogoPinto_GSManager, Guest Relations Manager at Altis Grand Hotel, responded to this review

Dear Mr. Vasiliki, Thank you for choosing the Altis Grand Hotel during your visit to Lisbon. We are pleased to say that we have a very dedicated team on high levels of service. Your words made us very proud of ourselves as they are a sign of rewarding and recognition. It is always a pleasure to read that we were...

Dublin, Ireland
Reviewed 1 February 2016

This hotel is is a good location, just a few minutes walk to the Liberty Avenue with 3 metro stations within walking distance. The hotel has a spa located therein with a pool, sauna and steam room, was expecting it to be bigger, it was very minimalist. There are 3 bars - ground floor, 1st floor and 12th floor. The...

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Helpful?
Thank Caca83
DiogoPinto_GSManager, Gerente de relações com clientes at Altis Grand Hotel, responded to this review

Dear Guest, we start by thanking you for giving us a review and helping us improve. Very pleased to hear that our location as well as our gastronomic offer made the diffence for you. For that reason I was sorry to hear that not all your expectations weren't met. Hope to welcome you back to Lisbon and to the Altis...

Amersfoort, The Netherlands
Reviewed 30 January 2016

Very good located! You can walk to Alfama and with the elevator to Barrio Alto. You can walk to Praca do Comercio, Rossio, Castelo S.Jorge, nice view over the city! Local restaurante Almargem good..With rain it can be slippery to walk.(little stones)In hotel Spa is nice after walking.Next day to Belem with electric(tram) 15e. walking along theTaag, Jeronimos(ligt Vasco da...

Review collected in partnership with this hotel
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Thank rudolffranciscusd
DiogoPinto_GSManager, Gerente de relações com clientes at Altis Grand Hotel, responded to this review

Dear Mr. Rudolf De Vries, Thank you for having taken the time to post such a lovely and detailed review regarding your recent stay with us. It was a pleasure to acknowledge how well you felt in Altis Grand Hotel and in Lisbon, is very rewarding to hear that our guests enjoyed their experience.. Feel welcome to come back anytime!...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Altis Grand Hotel, five star Conference & Business Hotel, combines elegance, sophistication and comfort with the best location in Lisbon's city centre. Recently renovated the hotel has 300 bedrooms and suites, including the brand new deluxe rooms, with great views over the cultural and historical quarters, Internet access, Full HD LCD TV and mini-bar, a fully equipped business centre and 20 multipurpose meeting spaces with capacity from 8 up to 750 people, suitable for the most demanding events. There is also a covered heated swimming pool, a spa with jacuzzi, sauna, turkish bath, fitness room and 5 tratments and rituals rooms. With 3 bars and 2 restaurants. To enjoy the Portuguese excellent cuisine, there`s a panoramic restaurant on the top floor - the D. Fernando Grill, for a casual meal the coffee-shop in the lobby or for a private group meal the Girassol restaurant. A complimentary shuttle service is also available between the Altis Hotels and the airport. Hotel Altis is member of the Luxury collection of Great Hotels of the World. ... more   less 

Additional Information about Altis Grand Hotel

Address: Rua Castilho 11, Lisbon 1269-072, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range: $183 - $496 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Altis Grand Hotel 5*
Number of rooms: 300
Reservation Options:
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Hotel Style:
#18 Spa Hotel in Lisbon
#33 Romantic Hotel in Lisbon
#39 Family Hotel in Lisbon
#63 Business Hotel in Lisbon
#73 Luxury Hotel in Lisbon
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Questions & Answers

Here's what travellers have asked, with answers from Altis Grand Hotel staff and other travellers.
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Questions? Get answers from Altis Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel”
Natalia_Fraser, 24 Mar 2017 | Read review
“The higher the room the better the view, room 403 is looking at the ceiling of the pool.....”
FredvanhetNederend, 22 Mar 2017 | Read review
“I think it's quite a selective hotel ...so no problem”
941hilaryt, 8 Mar 2017 | Read review
“Ask for a room on the higher floors”
AlisonD489, 14 Feb 2017 | Read review
“try to find your luck in any other 5star hotel, there are many in this beautifyl city”
lifeisustawalk, 17 Jan 2017 | Read review
5 of 5
AMOMA
USD 214* /night
View Deal
Booking.comUSD 225
Expedia.comUSD 225
Orbitz.comUSD 225
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Prices are for 1 room, 2 adults
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