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Grande Real Villa Italia Hotel & Spa

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Grande Real Villa Italia Hotel & Spa
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1,604 Reviews from our TripAdvisor Community

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Showing 956: English reviews
Dronfield, United Kingdom
Reviewed 12 November 2015

This is an outstanding hotel staffed with extremely highly trained and efficient staff who couldn't do enough for us. The breakfast was superb, so much choice and so well presented. The staff made this dream holiday a wonderful memory and can't wait to return in the future. Thank you to each and every one of the staff.

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Helpful?
1Thank Dave B
Grupo_Hoteis_Real, Gerente at Grande Real Villa Italia Hotel & Spa, responded to this review

Dear Guest, It is really gratifying to learn how enjoyable your stay was and to know that you were pleased with our staff and service. Thank you so much for your constructive comments and review. It's a great feeling to know that you would definitly return to our Hotel, and we hope you really do come back in the near...

Brunswick, Georgia
Reviewed 10 November 2015

Lunch at this exquisite hotel is a must when you are in Cascais. The décor, the staff, the view and the food are true perfection. We lunched on the terrace on one of those perfect sunny Portuguese days . My husband and I both ordered the grilled sea bass and it was by far the best thing we ate in...

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Helpful?
Thank Diane V
Grupo_Hoteis_Real, Gerente at Grande Real Villa Italia Hotel & Spa, responded to this review

Dear Guest, Thank you so much for your constructive comments and review. It was a real pleasure to read your review and how much you have enjoyed your stay with us. Only demanding Guests like you allow us to improve our service and continue to exceed expectations. We would also like to thank the detailed description of our lunch service....

Miami Beach, Florida
Reviewed 9 November 2015 via mobile

Great Location, Beautiful place but bad a d sad employees. They look like they don't want to work there, except for the guy Pedro Correa and the lady who is the Hostess at the breakfast room I will never go back there.

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3Thank Luiz P
Grupo_Hoteis_Real, Gerente at Grande Real Villa Italia Hotel & Spa, responded to this review

Dear Guest, We regret that your experience was not the best one. Usually the comments about our Staff are very positive but we will take all of your comments into consideration and do our utmost to improve the aspects mentioned. We look forward to welcoming you again, hopefully soon, at the Grande Real Villaitália Hotel & Spa Kind regards,

Dublin, Ireland
Reviewed 4 November 2015

Review collected in partnership with Amoma.com
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Helpful?
Thank noeleens488
Grupo_Hoteis_Real, Gerente at Grande Real Villa Italia Hotel & Spa, responded to this review

Glasgow
Reviewed 2 November 2015

Just home from a one week stay in room 202, a seaview room with balcony. The hotel is very sophisticated but relaxed and welcoming. The staff are extremely attentive, both terraza restaurant and Belvedere Restaurant are excellent, Terraza is fine dining and Belvedere is very good value as the food was delicious. The breakfast selection is excellent too. We thoroughly...

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Helpful?
Thank rory182
Grupo_Hoteis_Real, Gerente at Grande Real Villa Italia Hotel & Spa, responded to this review

Dear Guest, We are very proud with your positive comment regarding our Hotel. Thank you for taking the time to leave us your feedback and kind words. We look forward to welcoming you again at the Grande Real Villaitália Hotel & Spa. Kind Regards

York, United Kingdom
Reviewed 1 November 2015

The staff at the hotel were most friendly and helpful. However, the corridors were very dark and due to the dark granite the hotel was dark indoors (it wasnt sunny all the time!). Breakfast was good. However, on our second morning I ordered eggs benedict and it took 30 mins to arrive and the staff were very apologetic about the...

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1Thank KMFC62
Grupo_Hoteis_Real, Gerente at Grande Real Villa Italia Hotel & Spa, responded to this review

Dear Guest, We would like to thank you for your comment. It will be helpful to improve our service and its quality. We regret that your experience with us was not perfect. However, we assure you that we will take all of your comments and suggestions about breakfast and the carpet will be taken into consideration in order to continuously...

Norwich, United Kingdom
Reviewed 31 October 2015

From the time we arrived to the time we left we were meet with friendly helpful staff. Couldn't do more for us. The accommodation was brillant with sea views with a large well equipped room. Breakfast had everything we wanted to eat. We ate in the two restaurants and there again the staff were very attentive and the food was...

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Helpful?
1Thank Sue V
Grupo_Hoteis_Real, Gerente at Grande Real Villa Italia Hotel & Spa, responded to this review

Dear Guest, It is very special to learn how enjoyable your stay was and to know that you were pleased with our service. It is always a pleasure to know that a Guest is satisfied with our service, our staff and location. Only the best Guests make it possible for us to be the best Hotel. We look forward to...

Suisse
Reviewed 30 October 2015

We stayed at this hotel for a couple of nights. We appreciated the friendliness of the staff at the reception and efficiency at the reception. We had a very good brunch there, food in general is very good. Location is great. One deception came for a spa that is charged 20 Euro for hotel customers. Photos are then quite misleading....

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3Thank aenjels
Grupo_Hoteis_Real, Gerente at Grande Real Villa Italia Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to leave us your review. We will let our team know your opinion. Just a note to say that the access to the Spa has a €20,00 cost as we work with thalassotherapy - heated sea water with hidromassage jets. Because of that it's a treatment area, not a leisure or swimming...

Atlanta, Georgia
Reviewed 29 October 2015

With all due respect to the few reviewers who experienced less than excellent service at the Grande Real in Cascais, we have nothing but accolades for the staff's hospitality and service, the quality of the property, the outstanding food, the beauty and ambiance of the surroundings, and the value for the money. Our 3-night stay at the end of a...

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5Thank froamer
Grupo_Hoteis_Real, Gerente at Grande Real Villa Italia Hotel & Spa, responded to this review

Dear Guest, It was a real pleasure to read your review and to learn how much you enjoyed your stay with us. Thank you for all your compliments to our staff and for taking the time to write so many details regarding our service. It will be most certainly helpful for our future Guests. We will get your comments to...

Toronto
Reviewed 29 October 2015

Stayed here for 4 nights to explore the town, the coast and Sintra. The hotel is well located facing the ocean within a 10 minute walk from the town centre.Wonderful walking /bike path outside hotel which goes for 4 km along the beach in Cascais and about 14 km in the other direction along the coast. Hotel is updated. Rooms...

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1Thank Tokalosh
Grupo_Hoteis_Real, Gerente at Grande Real Villa Italia Hotel & Spa, responded to this review

Dear Guest, We are happy to learn that you've had a positive stay with us. We will share your positive opinion about the cleanliness and the comfort of the rooms as well as the quality of the food and the friendliness of the staff with our team. Please be assured that your other comments regarding the front office team will...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast included
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Grande Real Villa Italia is a result of the adaptation of the old houses where King Umberto II of Italy lived while exiled in Portugal from the 1950's to the 1980's.Located in the cosmopolitan city of Cascais, Grande Real Villa Italia Hotel & Spa represents excellence in design, sophistication and comfort.With the Atlantic Ocean as the predominant scenery, you can look towards the north and see the beautiful hills and castles of Sintra, while Lisbon is only a few minutes away. ... more   less 

Additional Information about Grande Real Villa Italia Hotel & Spa

Address: Rua Frei Nicolau de Oliveira, 100, Cascais 2750-319, Portugal
Region: Portugal > Central Portugal > Lisbon District > Cascais
Price Range: $214 - $479 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grande Real Villa Italia Hotel & Spa 5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Grande Real Villa Italia Hotel And Spa
Grande Real Villa Italia Hotel Cascais
Grande Real Hotel Italia
Hotel Style:
#2 Romantic Hotel in Cascais
#3 Family Hotel in Cascais
#3 Business Hotel in Cascais
#4 Spa Hotel in Cascais
#4 Luxury Hotel in Cascais
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Questions & Answers

Here's what travellers have asked, with answers from Grande Real Villa Italia Hotel & Spa staff and other travellers.
33 questions
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Questions? Get answers from Grande Real Villa Italia Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We loved our ocean view! Worth the upgrade.”
laufeyd2016, 24 Apr 2017 | Read review
“205 and 206 are interconnecting and get the sun from early afternoon till late evening.”
bernardineh2013, 23 Apr 2017 | Read review
“Sea view would be amazing”
mkennan, 21 Apr 2017 | Read review
“Choose a room away from the central area of the hotel and not on Floor One.”
suebaines123, 3 Apr 2017 | Read review
“We had a sea view room - lovely”
at_home_in_bali, 2 Apr 2017 | Read review
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