Grande Real Villa Italia Hotel & Spa

Rua Frei Nicolau de Oliveira, 100, Cascais 2750-641 Portugal
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Guests 
LHW.com
EUR 229
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Free cancellation until 15/09/19
TUI
EUR 207
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Official Site
EUR 225
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Free cancellation until 20/09/19
AMOMAEUR 219
Expedia.comEUR 229
eDreamsEUR 229
* Prices are provided by our partners, and reflect the total stay price payable through our partners, including taxes and fees that are known to our partners and which are due at time of booking. Please see our partners for more details.
Traveller (1263)
Room & Suite (775)
Pool & Beach (124)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
Grande Real Villa Italia is a result of the adaptation of the old houses where King Umberto II of Italy lived while exiled in Portugal from the 1950's to the 1980's.Located in the cosmopolitan city of Cascais, Grande Real Villa Italia Hotel & Spa represents excellence in design, sophistication and comfort.With the Atlantic Ocean as the predominant scenery, you can look towards the north and see the beautiful hills and castles of Sintra, while Lisbon is only a few minutes away.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Business Centre with Internet Access
Conference facilities
Free internet
Wifi
Public wifi
Internet
Sauna
Indoor pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Banquet room
Meeting rooms
Spa
Foot massage
Salon
Baggage storage
Concierge
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Ocean view
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Minibar
Flatscreen TV
Private balcony
Room service
Safe
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Charming
Languages Spoken
French, Spanish
2,578Reviews53Q+A100Room tips
Traveller rating
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Popular mentions
I spent 3 nights in this beautiful hotel with my husband in June. We were taking a break for a special occasion and on arrival, the hotel provided a very kind and generous upgrade, which was a lovely surprise. This aside, we found everything about the hotel to be five star. The excellent staff training was very apparent. The quality of the accommodation, the food, the spa were all top class and we had a thoroughly enjoyable and relaxing stay. The location is also very good - just about 5 mins walk in to Cascais.
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Response from Grupo_Hoteis_Real, Gerente at Grande Real Villa Italia Hotel & Spa
Responded today
Dear Guest, Thank you for your comments. They were very kind and we absolutely loved them. We always look after the small details to make a big difference in our Guests' experiences and our main objective is that all of our Guests feel it. We're very glad to learn from your review that we made you feel that. It is really gratifying for us to learn how enjoyable your stay was and that you were pleased with our service and staff. the services closer to us. We are sure that these will be greatly appreciated and very helpful for future guests. Thank you so much for leaving us your feedback about our Hotel and we hope that we will have you again for another great time at our Hotel. Kind regards, Cristóvão Silva - Real Experience Manager
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Fantastic hotel. I’m not sure if I was upgraded but my room was a massive suite. All the amenities you would expect. Great spa and hammam. Loved the hydro jet pool. Nice pool outside. Really exactly as you would hope. The hotel is A short picturesque walk from town. I’d recommend renting bikes and riding to the guincha beach. Expect the most epic sunsets imaginable.
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Response from Grupo_Hoteis_Real, Gerente at Grande Real Villa Italia Hotel & Spa
Responded yesterday
Dear Guest, We are very happy to know that you had a thoroughly enjoyable stay with us! Thank you so much for your review and we look forward to welcoming you again, hopefully soon. Kind regards, Cristóvão Silva - Real Experience Manager
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+1
Ruined the start of our holiday in Cascais for our wedding. Decided to stay here for two nights before our wedding as we wanted something very special. We booked a suite to have more space and more luxury. I contacted the hotel prior to travelling to inform them of our wedding so they hopefully prepare something special for our arrival. How wrong I was!! Check in was at 3pm and we had to wait until 3.40pm to finally get our keys as apparently they were preparing a surprise. We later found out it wasn’t the surprise that took so long. The message I had sent to inform them of our wedding hadn’t been acknowledged really and they were panicking when we arrived trying to find us a better room. To our luck there was no better room available so we get the horrific, old, dark, dirty suite that no one else would have been put in. As soon as we got in I was so shocked. Despite the decoration of fake rose petals all I could see was the dirty furniture. We contacted reception right away and they said there weren’t any other rooms. They then showed us a standard double room which to be fair was much nicer than our room but said they wouldn’t be able to refund our money and we would have to contact hotels.com for a refund. I’m sorry - I’m getting married in 2 days do they really think I have time to chase a refund? We then asked to speak to the manager who admitted the room was old and mot to the best standard and said he would move us if he could. What was funny though wad the fact that despite all our complaints and explanations of how they ruined what was supposed to be an amazing start to our wedding trip, they didn’t offer us any other sort of compensation or complimentary services at all!!! They have a restaurant were they could have given us a complimentary meal to make up for the inconvenience or a spa were they could have offered a complimentary massage to relief the stress of wedding planning. But no, they offered nothing!! This is very poor service for a 5-Star. This is our third time in Cascais and the 3 and 4 star hotels we stayed at were in much better shape than this one. Don’t waste your money on a suite. I’d recommend anyone to stay at the Farol opposite the road and avoid this pretentious hotel. I only wish I had done that myself!
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Response from Grupo_Hoteis_Real, Gerente at Grande Real Villa Italia Hotel & Spa
Responded today
Dear Mrs. Soltani, We were very surprised to read your review as usually we have very good compliments to our hotel and staff. We are sorry that your experience of the hotel wasn’t good. As mentioned at the time, and as we personally spoke, even though you were in the typology you booked, we were happy to show you other options that you rejected. Best regards, Cristóvão Silva - Real Experience Manager
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Just returned from celebrating a substantial birthday in Cascais together with some great friends. The staff at the hotel helped us make this a really amazing time. Everyone helping to make sure we enjoyed ourselves. If there were six stars to award, we would do it!
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Response from Grupo_Hoteis_Real, Gerente at Grande Real Villa Italia Hotel & Spa
Responded 3 days ago
Dear Guest, It was a real pleasure to read your review and to learn how much you enjoyed your stay with us again. Thank you for all your compliments to our staff and for taking the time to write so many details regarding our service. It will be most certainly helpful for our future Guests. We will get your comments to our team. Our guest satisfaction is our daily motivation, and it's always an honor to find out that our Guests were very happy with their stay. We look forward to welcoming you again, hopefully soon. Kind regards, Cristóvão Silva - Real Experience Manager
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Our family of four spent 5 fabulous nights in this beautiful hotel. We were so impressed with the quality of service offered by all staff members from the reception desk to housekeeping, the hard working pool assistants and the breakfast servers. The rooms are very large and comfortable and most importantly are immaculate. The breakfast buffet is just delicious with many options, all presented with care. The location is the best. We easily walked into town sometimes twice a day or along the beautiful path toward Boca de Inferno and beyond. Ubers are readily available. We rented a car for a few days and parking at the hotel was quite convenient. We highly recommend this lovely hotel to all! So happy this was our choice over others. Thank you to Cristovão Silva for his diligence and concern for the guests! We loved every minute of our stay.
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Response from Grupo_Hoteis_Real, Gerente at Grande Real Villa Italia Hotel & Spa
Responded 6 days ago
Dear Mrs. Lorraine, We are happy to learn that you've had a positive stay with us. We thank you for the complete description of our hotel. We are sure it will help other guests. Thank you so much for your review and we look forward to welcoming you again, hopefully soon. Kind regards, Cristóvão Silva - Real Experience Manager
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Previous
Do the Deluxe Double Sea View rooms have balconies?
According to the hotel website there are 4 types of standard rooms (Deluxe, Grand Deluxe, Seascape and Seaview Retreat). Only the Seaview Retreat rooms have balconies. As does all the suites.
0 votes
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Hello, has anyone here tested the spa recently? Is it good?
Hi Maria, The hotel is close to another restaurant. 10 minutes walk to the left, you're in the town of Cascais, which has lots of restaurants, another 10 minutes and there are supermarkets. If you turn left and walk 15 minutes, there are more restaurants - a perfect spot for dinner and watching the sunset. You need to walk a bit for the beaches - the nearest is in Cascais and there are others if you carry on down - there's a beautiful walk by the ocean, along the beaches. The area directly in front of the hotel is rocky. It's very beautiful but you can't swim from there. Lots of sights around within walking distance. It's a good choice of location, because it's quieter than other places, as it's a bit away from the beaches and shops. But it's within easy walking distance. Enjoy!
1 vote
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Train direct to central Lisbon along the coast. Takes around 35 minutes and reasonably frequent.
0 votes
The rooms are certainly NOT all large or spacious . Ihad boiked 2 deluxe rooms , but unfortunately there was no mention of them being dark and i fact on level-1 so semi basement ,dark obviously bo outlook and one of our 2 rooms was particularly small. The carpets were fkthy with stains and thd furnishings shabby and dismal. Even though we had prepaid I was VERY close to goung elsewhere . Fortunately we only had 2 nights
0 votes
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Are pool towels provided or do we need to take our own? Thank you
They are provided
1 vote
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12345611
"Room with shower stall"
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"Try for a sea view, it's spectacular!"
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"The ocean view rooms are lovely, but on the small side."
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"Most rooms should be quiet, but the neighbors can pose a problem. Perhaps better to spend the money and obtain a room overlooking the pool."
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"High floors have good views"
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12345620
PRICE RANGE
EUR 175 - EUR 427 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grande real villa italia hotel cascais, grande real villa italia hotel and spa, grande real hotel italia
LOCATION
PortugalCentral PortugalLisbon DistrictCascais
NUMBER OF ROOMS
124
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