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    Pestana Cidadela Cascais

    Avenida Dom Carlos I | Fortaleza da Cidadela, Cascais 2750-310, Portugal
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    29/01/2018 30/01/2018
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    USD 148*
    USD 130*
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    USD 148*
    USD 148*
    Traveller (612)
    Room & Suite (278)
    Dining (123)
    Overview
    • Excellent61%
    • Very good27%
    • Average8%
    • Poor3%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    29 Jan.30 Jan.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,401)
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    1 - 5 of 806 reviews

    Reviewed 2 days ago

    The place is very nice and has great views. Cleaniness is quite good. My room required some maintenance (fix showerhead and window that didn't close properly) Breackfast has quality but would expect more variety from a 5 star hotel. Overall good but without anything to...More

    Review collected in partnership with this hotel
    Thank Englisboa
    Reviewed 2 weeks ago

    From the welcome to the kindness of the team and the beauty of the hôtel, everything was perfect. Well situated, calm, modern, beautiful place located in a citadel .... great restaurant as well ... Highly recommended.More

    Review collected in partnership with this hotel
    Thank vincent602015
    Response from JCFCidadela, Diretor-Geral at Pestana Cidadela CascaisResponded 5 days ago

    Dear Mr. vincent602015, First of all we would like to thank you for your kind feedback about your recent stay at Pestana Cidadela Cascais. Your words will be shared with our Team and we will be honored in receive you again in the future. Kind...More

    Reviewed 2 weeks ago via mobile

    I expected a better hotel for price paid. The location is nice. The breakfast buffet was a bit lacking. The personnel were friendly. But parking is a big pronlem, the hotel does not have valet parking. The bathrooms need more comfort and toiletries were basic.More

    Thank Theo W
    Response from JCFCidadela, Diretor-Geral at Pestana Cidadela CascaisResponded 2 weeks ago

    Dear Mr. Theo W, First of all we would like to thank you for sharing your most recent experience in our Hotel. We regretted to read some of the points you mentioned regarding the breakfast and toiletries, we took good note about your comments. Receive...More

    Reviewed 2 weeks ago via mobile

    Location is perfect and facilities are nice, but staff is not five star. Asked for towels at pool, and attendant asked why we didn’t bring from our room. Then said she had none right there, and that she’s need to go get them. Isn’t that...More

    Thank MikeMfromWashDC
    Response from JCFCidadela, Diretor-Geral at Pestana Cidadela CascaisResponded 2 weeks ago

    Dear MikeMfromWashDC, Thank you for taking your time to share your feedback on TripAdvisor. We truly thank you for your honest comments and we regret to read some of the points you mentioned, they are not at all the service we are used to offer...More

    Reviewed 2 weeks ago via mobile

    The location and architecture of the hotel are stunning. The hotel would be perfect, were in not in serious need of maintenance. There is mildew in the room. The floors need refinishing. The heat and air conditioning did not work properly. There is a hole...More

    Thank tucsonhome
    Response from JCFCidadela, Diretor-Geral at Pestana Cidadela CascaisResponded 2 weeks ago

    Dear tucsonhome, First of all we would like to thank you for your time and consideration, you honest comments were very much appreciated and we took good note about them. We hope you can honor us with a future visit. Receive our best regards José...More

    About
    Amenities
    • Top amenities
    • Spa
    • Free High Speed Internet ( WiFi )
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Beachfront
    • Restaurant
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Spa
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Restaurant
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • USD 121 - USD 371 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Spa Hotel in Cascais
    • #6 On the Beach Hotel in Cascais
    • #6 Business Hotel in Cascais
    • #8 Luxury Hotel in Cascais
    • #11 Romantic Hotel in Cascais
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 126
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, PESTANA MANAGEMENT - Servicos de Gestao S.A., World Independent Hotel Promotion, Expedia, Hotels.com, Travelocity, Agoda, Orbitz, Priceline, TripOnline SA, Cancelon, Evoline ltd and getaroom.com so you can book your Pestana Cidadela Cascais reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Portugal >
    • Central Portugal >
    • Lisbon District >
    • Cascais
    Add Photo Photos
    Traveller (612)
    Room & Suite (278)
    Dining (123)
    Pool & Beach (54)
    Hotel & Grounds (547)
    Bathroom (17)
    Business Centre & Event Rooms (2)
    Family and Play Areas (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Tripbug5
    23 April 2017|
    AnswerShow all 2 answers
    Response from Marilyn B | Reviewed this property |
    We were on a tour bus. Definitely a place to visit / shop.
    0
    Votes
    Tripbug5
    20 January 2017|
    Answer
    Response from JCFCidadela | Property representative |
    Dear tripbug5 Regarding your question: Inside the hotel premises is not allowed to park the car because is an historical place. We recommend to our guest a car parking 7 minutes walking distance from the hotel with a... More
    2
    Votes
    Tripbug5
    20 January 2017|
    Answer
    Response from JCFCidadela | Property representative |
    Dear client, It is faster by car than train. Car around 45 minutes by train (metro + train) around 1h30m. Kind regards Marta Esteves Guest Services Manager
    0
    Votes
    Room Tips
    "Marina View"
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    "Ask for a courtyard view!"
    Read review
    "Stay somewhere else."
    Read review
    "sea vies cost much more but are worth it, while the other rooms are very mixed in outlook - check as you book!"
    Read review
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