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Pestana Cidadela Cascais

Hotels.comUSD 354*
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#10 of 38 Hotels in Cascais
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 400*
USD 354*
USD 400*
USD 354*
USD 400*
USD 354*
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Pestana Cidadela Cascais
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1,187 Reviews from our TripAdvisor Community

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Showing 668: English reviews
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Walnut Creek, California
Reviewed 3 days ago NEW

Excellent hotel, location and staff. I have no complaints, everything was perfect. Friendly and helpful staff, very clean, modern and updated, loved the mattress and bed linens in particular. The breakfast was yummy.

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Helpful?
Thank Estella E
Worcester, United Kingdom
Reviewed 5 days ago NEW

We enjoyed a wonderful time in this walled centre of excellence. Had a super time!! The rooms are modern and stylish, the Restaurant has wonderful food and views over the Marina. What a special break we enjoyed, thank you

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Thank severnsmith
Kiev, Ukraine
Reviewed 6 days ago NEW

The choice of food at breakfast is below the worst expectations. The room service and restaurant dishes quality are terrible. Half of menu options were not available for order. We wait more than 1 hour when they bring our order. All dishes were not testy. And we paid for that crazy price

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Thank Aleksey M
Middlesbrough, United Kingdom
Reviewed 1 week ago

Hotel was perfect in every way, can't wait to return. The location was fantastic, the staff were so helpful and friendly, Food was excellent too. We would highly recommend staying here on visiting Cascais

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Thank Ann C
Marta E, Gestor de Relações com o Cliente at Pestana Cidadela Cascais, responded to this review

Dear Ann C First of all we would like to thank you for your good comments about our facilities, staff and location, they were very much appreciated for all of us in the hotel. We hope to have the honor in receiving you again in your next visit. Kind regards Marta Esteves Guest services Manager

Seattle
Reviewed 1 week ago

We are in the 80 and over range and enjoy the hotel for its quiet Comfort. We usually spend 3 or 4 days and really do not have to leave...There is a Tapas restaurante with a HUGE selection, a bottle of wine on the restaurahnt's verandah looking over the Yacht Club..(secret back gate through Wall is a short cut) Spa...

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1Thank ThemaiasSJ
Marta E, Gestor de Relações com o Cliente at Pestana Cidadela Cascais, responded to this review

Dear ThemaiasSJ Thank you for sharing with us your kind comments about your experience at Pestana Cidadela Cascais. It is always a pleasure to read and make sure that our guests are pleased with the service we provide. Would be very good to receive you here again. Kind regards Marta Esteves Guest services Manager

Europe
Reviewed 1 week ago

We spend a wekend in this lovely place with the best room i ever had. Ocean view with balcony... sounds of nature, birds, ocean. You was so trendy, grey-white colour, with big bathroom. Hotel have 2 pools- one inside and other one on rooftop. But ...at the evening you shouls take a glass of wine, and walk on the rooftop...

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Helpful?
Thank Suzinkaa
Marta E, Gestor de Relações com o Cliente at Pestana Cidadela Cascais, responded to this review

Dear Suzinkaa Thank you for sharing with us your recent experience at Pestana Cidadela Cascais. It was a pleasure to read such nice words from you. We hope to have the honor in receiving you again. Kind regards Marta Esteves Guest Services Manager

Aberdeen, United Kingdom
Reviewed 2 weeks ago

Well organised reception to ensure easy access to room in a hotel with unusual configuration. Well appointed room with balcony on the ramparts, Appreciated the very early full breakfast for early flight.

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Thank O2119ZRpatriciam
Marta E, Gestor de Relações com o Cliente at Pestana Cidadela Cascais, responded to this review

Dear O2119ZRpatriciam We kindly thank you for your kind words about your recent stay at Pestana Cidadela Cascais. We hope to receive your group again, it is always a pleasure. Receive our best regards Marta Esteves Guest Services Manager

Lisbon, Portugal
Reviewed 2 weeks ago

The room was great but don't ask for the sea view rooms if you want to sleep well. The noise from the bares in front of those rooms won't let you sleep. The team was very friendly and efficient. For the prices asked i think the quality should be better.

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1Thank BrunoFSCordeiro
Marta E, Gestor de Relações com o Cliente at Pestana Cidadela Cascais, responded to this review

Dear Mr. BrunoFSCordeiro First of all we would like to thank you for taking the time to post your review on TripAdvisor. We regret to know about the noise in your room, it is not very common this situation in our sea view rooms, meanwhile we will try to solve the problem you mentioned. We will be pleased to receive...

Aberdeen, United Kingdom
Reviewed 2 weeks ago

As returning guests we had high expectations and were not disappointed. The setting is amazing with easy access to downtown. Centre of the museum district and you receive free 24 hour pass for all the museums. Where to eat in Cascais - tell Rita at the front desk what you like and she will advice and make reservations. . We...

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Helpful?
Thank OliveBob
Marta E, Gestor de Relações com o Cliente at Pestana Cidadela Cascais, responded to this review

Dear OliveBob Thank you for your kind feedback, your words will be shared with all! We hope to receive you again. Warm regards Marta Esteves Guest services Manager

Sintra, Portugal
Reviewed 2 weeks ago

I will start at the end: I do not plan on returning to Pestana Cidadela. Ever. Which is a shame to me, really. So here is my advise for everyone planning a stay or short visit: there is no parking within hotel premises. While this may be ok for some guests, it is really hard to understand how a 5...

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Helpful?
Thank Manuel C
Marta E, Gestor de Relações com o Cliente at Pestana Cidadela Cascais, responded to this review

Dear Mr. Manuel C First of all we would like to thank you for your comment on TripAdvisor. We regret to know that you will not come back for the parking reason. We are trying to find better solutions regarding this parking situation. Our hotel is an old fort and also the second President´s house (the yellow building right next...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Restaurant
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
This luxury hotel, Pestana Cidadela Cascais, is set within the walls of the historical fortress, the emblematic 16th century Citadel of Cascais, in the centre of Cascais. It is a place where ancient meets modern, and many of the rooms are dramatically set into the former barracks which makes each space a different experience, while others, more modern, enjoy spectacular views to the sea or over the huge internal patio spaces. ... more   less 

Additional Information about Pestana Cidadela Cascais

Address: Avenida Dom Carlos I | Fortaleza da Cidadela, Cascais 2750-310, Portugal (Formerly Pousada de Cascais)
Region: Portugal > Central Portugal > Lisbon District > Cascais
Price Range: $205 - $583 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pestana Cidadela Cascais 5*
Number of rooms: 126
Reservation Options:
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Hotel Style:
#5 Family Hotel in Cascais
#6 Business Hotel in Cascais
#7 Spa Hotel in Cascais
#8 On the Beach Hotel in Cascais
#10 Luxury Hotel in Cascais
#11 Romantic Hotel in Cascais
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Questions & Answers

Here's what travellers have asked, with answers from Pestana Cidadela Cascais staff and other travellers.
13 questions
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Questions? Get answers from Pestana Cidadela Cascais staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best one is with ocean view”
Suzinkaa, 18 May 2017 | Read review
“Ask for a sea view. Rm 26 is lovely.”
kmr70, 9 Apr 2017 | Read review
“ask for the second floor rooms with Marina view....”
Richadvisor, 4 Apr 2017 | Read review
“The weekend late night crowd at the marina are loud and rooms nearby should expect to hear music and loud voices.”
jtnwdc, 19 Mar 2017 | Read review
“Upgrade. Outside balcony is wonderful. Room is big with a desk and the sofa in front of the TV makes you feel like in your own living room”
BibiVillareal, 6 Mar 2017 | Read review
5 of 5
Hotels.com
USD 354* /night
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TripAdvisorUSD 354
Hotwire.comUSD 354
ElvolineUSD 400
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Prices are for 1 room, 2 adults
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