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Hotel Cidadela

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Hotel Cidadela
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244 Reviews from our TripAdvisor Community

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Showing 138: English reviews
London
Reviewed 5 weeks ago via mobile

Worst hotel ever. We booked an apartment in this hotel for my family specifying that we had a 6 month old baby. They gave us one with no elevator only tiny stairs so we couldn't carry the baby in the baby buggy. This was the first one of many bad experiences. 1) The blids didn't work so the room was...

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Helpful?
Thank Covadonga S
Blackburn England
Reviewed 29 October 2016

I found this hotel requires upgrading, especially the pool area. If I was to describe my visit it would be that it was disappointing. The staff were not very friendly or helpful apart from one receptionist, and it was difficult to get a smile from anyone.

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Thank Daisymay96
France
Reviewed 22 October 2016

My wife and I stayed here in early October for 4 nights, taking a sunny room with a balcony on the 5th floor overlooking the swimming pool and garden. This room also had the advantage of lovely views across the town and the sea. Without a doubt this is a charming place and in many ways something of a step...

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Thank paix76
Ireland
Reviewed 20 October 2016

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Thank FrancesC50
Manchester, United Kingdom
Reviewed 20 October 2016

Another great stay - my second here this year. Just looking at other comments, yup the lift works fine now, yes, the housekeeping, and bar-keeping is truly first rate, and the air con remains variable. The staff are excellent still (the does not vary). Breakfast is the same but has enough choice so that doesn't matter. If you want to...

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Thank thedodgerb
Lisbon, Portugal
Reviewed 12 October 2016

The décor of the ground floor spaces - the hall and social rooms and divisions has a certain touch of British elegance and charm ! The upper bedrooms with sea and pool view on the 4th and 4th floors are a 'must' !! Nice rooms - carpeted, spacious and sound-proof. No hairdryer, however . . . The pool area provides...

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Thank MarCascais
Co. Waterford
Reviewed 6 October 2016

Lovely room on the 4th floor. Great view to the sea and marina beyond. Pool area was lovely and well maintained. Hotel clean and tidy. Friendly staff.. Good breakfast each morning which did not change much but even so plenty to eat.

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Thank MollCo_Waterford
Worthing, United Kingdom
Reviewed 28 August 2016

Situated about a ten minute walk from the heart of Cascais, this hotel was perfect for exploring. The walk is up/down a hill, but nothing too onerous. The decor is a little dated and tired, but clean and comfy. The pool, which was clean and heated, was a bonus in the Portuguese heat. We could usually get a sun bed...

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2Thank Bex M
Worthing, United Kingdom
Reviewed 23 August 2016 via mobile

We stayed here for 5 nights in August after a couple of days in Lisbon...... The Hotel is quite old and a little tired but don't let that put you off...We found the staff very friendly and helpful. The rooms are big and you have everything you need. The public areas are clean and tidy. The garden area is very...

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Thank Dave M
Oulu, Finland
Reviewed 18 August 2016 via mobile

This hotel was oldfashioned but tidy. Especially the balcony, breakfast and pool were all very nice. The tap handles weren't handy but manageable. We should have had a minibar in our room but for some reason we didn't. The air conditioner left the room too warm.

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Thank kootiina

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Apartment-style Hotel in busy residential area, about 600 yards from beach. ... more   less 

Additional Information about Hotel Cidadela

Address: Av. 25 de Abril, Cascais 2754-517, Portugal
Region: Portugal > Central Portugal > Lisbon District > Cascais
Price Range: $60 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Cidadela 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Cidadela Hotel Cascais
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Cidadela staff and other travellers.
2 questions
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Questions? Get answers from Hotel Cidadela staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get a room facing a lift, they are very small.”
 of 5 bubbles Daisymay96, 29 Oct 2016 | Read review
“The higher floors offer better views”
 of 5 bubbles paix76, 22 Oct 2016 | Read review
“All rooms are on the south side but great views only from floor 4 and above, if that is important to you.”
 of 5 bubbles thedodgerb, 20 Oct 2016 | Read review
“Rooms on the 4th and 5th floors with pool and sea view are a 'must'. Sound-proof with double windows.”
 of 5 bubbles MarCascais, 12 Oct 2016 | Read review
“4th floor was very quiet with large balconies”
 of 5 bubbles MollCo_Waterford, 5 Oct 2016 | Read review
5 of 5
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