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Pousada da Serra da Estrela

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Pousada da Serra da Estrela
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534 Reviews from our TripAdvisor Community

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Showing 91: English reviews
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Barcelona
Reviewed 2 weeks ago

Loved it. There are just some small details that are lacking, like using canned mushrooms and the grids to separate the balconys. But the staff is very gentle and nice, a little stiff, and the hotel is amazing, The rooms are smaller than what I expected but huge bed, very clean and bright. You can walk around the hotel in...

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Helpful?
Thank Catarina M
Coimbra, Portugal
Reviewed 2 weeks ago

We stayed in this hotel for 1 night, once since I was a child I remember to see this building, old and creepy standing in the solitude of the mountain. Check in was fast and the staff was attentive. Rooms were good, not luxury but very comfortable - the hotel tried to recreate the old rooms from the previous sanatorium...

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Thank ana_teresa_simoes
Lisbon, Portugal
Reviewed 3 weeks ago

The pousada offers you a excelent view of the Cova da Beira. The room was ok, although it would be nice to have a balcony and not just a window. As usual in all "pousadas" the breakfast was delicious.

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Thank TudelaMartins
Lisbon, Portugal
Reviewed 17 February 2017

This is the perfect hotel for a weekend with family. Staff is very helpful, specially when the snow was falling hard outside. Room and bathroom had a good size. Breakfast was also good. The kids room may be tricky to find but is worth it, very spacious and with many activities. Big garden to play in the snow and big,...

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Helpful?
Thank SilviaC_10
Paulo S, Gestor at Pousada da Serra da Estrela, responded to this review

Dear Customer, We thank you for your comments and the time spent. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. Once again we thank you for your comments which we will be passing on to all our team members and we hope to have the opportunity in welcoming you back in...

Reviewed 26 January 2017

This is the first time we have been to this Pousada, we habitually stayed in Pousada in Manteigas which is now closed. Staff very helpful as our reservation was not made due to bad connection on phone (we booked literally hours before arriving) but was very soon sorted by Isabel and another gentleman from the back office and an amazing...

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Helpful?
Thank Rosas Cantina C
Paulo S, Gestor at Pousada da Serra da Estrela, responded to this review

Dear Customer, We thank you for your comments and the time spent. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. Once again we thank you for your comments which we will be passing on to all our team members and we hope to have the opportunity in welcoming you back in...

Reviewed 25 January 2017 via mobile

Building that was an hospital in the past. With warm temperature in the winter, excelent staff and large rooms. A wonderfull landscape with clouds under Covilhã. Near from the ali station and a large park. The beds and the water pool temperature should be better. Excellent breakfast with local food. Enjoy it!

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Helpful?
Thank Fernando C
Paulo S, Gestor at Pousada da Serra da Estrela, responded to this review

Dear Customer, We thank you for your comments and the time spent. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. We have taken note of suggestions for improvement. Thank you for your opinion and we will take the suggestions into consideration. Once again we thank you for your comments which we...

Lisbon, Portugal
Reviewed 7 January 2017 via mobile

Had a lovely stay at the Pousada, rooms was nice size: clean and comfortable. Staff are very friendly and remarkably helpfull! Pool and sauna facilities are very nice and relaxing. Breakfast was nice amd had a good variety. The only bad experience on our visit was definatly dinner: 1st as we arrived we were told dinner would only be served...

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Helpful?
Thank Kika M
Paulo S, Gestor at Pousada da Serra da Estrela, responded to this review

Dear Customer, We thank you for your comments and the time spent. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. We have taken note of suggestions for improvement. Thank you for your opinion and we will take the suggestions into consideration. Our apologies for the inconvenience caused. Once again we thank...

Tel Aviv, Israel
Reviewed 20 December 2016

The view from all the rooms is beautiful,the staff is always very helpful,the rooms are spacious and comfortable.For those we will spend few days there ,a car is essential! Great stay!Thank you !We were supposed to stay there 10 days ,4 days is enough To visit the region.

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Thank nathalie c
Paulo S, Gestor at Pousada da Serra da Estrela, responded to this review

Dear Customer, We thank you for your comments and the time spent. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. Once again we thank you for your comments which we will be passing on to all our team members and we hope to have the opportunity in welcoming you back in...

Vila Nova Gaia, Portugal
Reviewed 13 December 2016

This wonderful hotel is located in the mountain half way to the highest mountain peak in Portugal: Serra da Estrela. It is an old Sanatorium that has been restored in 2014 to serve as an hotel. An impressive work has been done in this building by the Pritzker Prize winner Architect Souto Moura. The lines of the house were maintained...

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1Thank ruigo
Paulo S, Gestor at Pousada da Serra da Estrela, responded to this review

Dear Customer, We thank you for your comments and the time spent. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. Once again we thank you for your comments which we will be passing on to all our team members and we hope to have the opportunity in welcoming you back in...

Lisbon, Portugal
Reviewed 30 November 2016

An excelent hotel, up the hill with a breathtaking view. The room was excelent as well as the indoor swiming pool. The restaurant is not bad, but is not excellent - could be a little bit better to meet the standards of all the rest. The staff is beyond great, really nice and totally available. Either at the front desk...

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2Thank AnabelaESOliveira
Paulo S, Gestor at Pousada da Serra da Estrela, responded to this review

Dear Customer, We thank you for your comments and the time spent. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. Once again we thank you for your comments which we will be passing on to all our team members and we hope to have the opportunity in welcoming you back in...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service

Additional Information about Pousada da Serra da Estrela

Address: Estrada Nacional 339 | Penhas da Saúde, Covilha 6200-324, Portugal
Region: Portugal > Central Portugal > Castelo Branco District > Covilha
Price Range: $80 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pousada da Serra da Estrela 4*
Number of rooms: 92
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Also Known As:
Serra Da Estrela Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Pousada da Serra da Estrela staff and other travellers.
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Questions? Get answers from Pousada da Serra da Estrela staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms lead to the garden, so I guess all must have a very nice view”
ana_teresa_simoes, 4 Apr 2017 | Read review
“Chose a roo with a balcony”
TudelaMartins, 2 Apr 2017 | Read review
“We had a room with a view over the garden, it had a beautiful view.”
SilviaC_10, 16 Feb 2017 | Read review
“We stayed in 228 gorgeous room”
, 26 Jan 2017 | Read review
“South side”
jtmaurice, 10 Nov 2016 | Read review
5 of 5