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Hotel do Caracol

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1 room 2 adults 0 children
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Hotel do Caracol
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352 Reviews from our TripAdvisor Community

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Showing 141: English reviews
Tacoma, Washington
Reviewed 3 weeks ago

Thanks to the Azorian government for sponsoring part of this great 6 day event as a part of their marketing for "off season". It was a great trip and the hotel was welcoming and ready for us at 8am in the morning, letting us hop into a nap soon after arrival. The included breakfasts are warm and more than adequate...

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Thank WillisBayTrading
A TripAdvisor Member
Level Contributor
6 reviews
3 helpful votes
Reviewed 3 weeks ago via mobile

Great views, VERY comfortable place. Close to everything. Has all the amenities you need. Spa was great for my wife and I. Probably take a pass on the restaurant there. Parking can be tight there. Cleaning service is very good

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Thank A TripAdvisor Member
Toronto, Canada
Reviewed 4 weeks ago via mobile

Gorgeous two-flor suites with balconies, very spacious and modern with the view of the ocean and mountains. Clean, quiet and absolutely fantastic breakfast buffet with fresh local products (delicious cheese, yogurt, jams, bread, fruits, etc.). Close to city centre, local stores and restaurants. Absolutely helpful staff. Outside swimming pool with the overview of the ocean and view of the mountains,...

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1Thank Sanja B
Reviewed 4 weeks ago via mobile

The staff is fantastic, especially Helder at the front Desk and Miguel in the bar. Rooms are spacious, comfortable and well equipped although not exactly soundproof. It's only a 15 minute walk to the center of town and the bus stop is right outside.

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Thank Jessica P
Toronto, Canada
Reviewed 4 weeks ago

Stayed 6 nights at this property in January 2017. Overall I was very impressed. The property is everything you would expect from an nicer hotel. Clean, quiet, everything in good repair, comfortable and more. Staff were very friendly and helpful. We got a suite (4 in our family group) that included a main floor 3 piece bathroom and living area...

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Thank lkaToronto
Washington DC, District of Columbia
Reviewed 4 weeks ago

My girlfriend and I stayed for a week with a tour group and had an amazing time here. The hotel is fairly new, the location is pretty close to downtown (walking distance) and the views of Mt Brasil are phenomenal. The hotel has very good facilities (Gym, Dive Center, Squash Courts, Spa etc.) and you can even swim in the...

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Thank Jaystitch
Farmington, Connecticut
Reviewed 22 January 2017

While not what I would consider a traditional four star hotel, The Caracol more than satisfied our needs for the week we stayed there. The staff was absolutely the best! There was no one who was not polite and friendly and always willing to help. The place is spotless. Rooms are very clean, the lobby is constantly being tended to,...

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1Thank travelfreak53
Joaquim D, Manager at Hotel do Caracol, responded to this review

Dear Guest, I would like to express gratitude for your review. Also I would like to leave some information about the indoor pool. We are working wih the hotel´s architect to modernise the pool and other places namely the Bar Monte Brasil, a great outlet needing upgrade. But there is a truth that we know for sure. The Hotel Staff...

Reviewed 18 January 2017 via mobile

I stayed here last winter on vacation with my now fiancé. Although I'm a little late writing a review, I would like to say that the hotel was amazing, the staff was extremely accommodating, and the bartender in the second flour lounge made amazing drinks and was very friendly and helpful. The wine was delicious and extremely inexpensive - $2...

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Thank Rachel D
Reviewed 18 January 2017

Beds are twins pushed together and hard. Pillows flat as pancakes. OK for me I like a firm bed and always bring a travel pillow. That is it for downside. The hotel is sparkling clean. Water hot and pressure great for showers. All staff from front desk to restaurant to housekeeping friendly and helpful. Views excellent from both sides, I...

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1Thank Debby M
Missouri
Reviewed 17 January 2017

We arrived very early in the morning and were so pleased to find our rooms ready for us. We came in as a group and the check in process was handled very quickly. Yes, the beds are hard and the pillows aren't great. However, for as much as we were in our room (not much) it was perfectly adequate. Breakfast...

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2Thank dawnssj

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Hotel do Caracol

Address: Estrada Regional no 1 | Silveira, Angra do Heroismo, Terceira 9700-193, Portugal
Region: Portugal > Azores > Terceira > Angra do Heroismo
Price Range: $72 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel do Caracol 4*
Number of rooms: 100
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Questions & Answers

Here's what travellers have asked, with answers from Hotel do Caracol staff and other travellers.
39 questions
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Questions? Get answers from Hotel do Caracol staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask forf one of the higher rooms for a broader view.”
  • From our balconey
 of 5 bubbles SWG2015, 19 Feb 2017 | Read review
“We had a room on the land side but could still see a sliver of the ocean from our balcony and could hear it from our room.”
 of 5 bubbles drmcmoose, 17 Feb 2017 | Read review
“We had the last room closest to the sea on the main level. We had a garden room with an ocean view w/ no noise issues.”
 of 5 bubbles JMC2919, 14 Feb 2017 | Read review
“Definitely upgrade to water view room. Fantastic scenery.”
 of 5 bubbles mwi250, 2 Feb 2017 | Read review
“views of the sea!!! two story suites!!!!”
  • view of sea from the balcony
 of 5 bubbles WillisBayTrading, 31 Jan 2017 | Read review
5 of 5