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Vila Nova Hotel

831 reviews
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Traveller (222)
Room & Suite (194)
Dining (37)
Overview
  • Excellent28%
  • Very good55%
  • Average14%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Internet
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.0 Star Hotel
All hotel details
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Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (831)Write a Review
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422 results
Traveller rating
136
219
57
5
5
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LanguageEnglish
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136
219
57
5
5
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All reviewsclose to the airportairport flight pathsecure parkingbreadper dayenjoyed our staybeansbacontown centreclean roomdinner buffetshort walknice stayhire carsao migueltravel agentyogurt
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1 - 5 of 422 reviews
Reviewed 4 weeks ago

We stayed here as part of a package holiday to the Azores. Our second floor room was spacious and clean. Breakfast was good - with a choice of continental and cooked dishes, fresh fruit and delicious bread. The staff were friendly and helpful. The hotel...More

Thank Arjar
Reviewed 4 weeks ago

Our whole experience with Villa Nova does not disappoint! We had an amazing experience at the Villa Nove and highly recommend this hotel if you are going to Ponta Delgada! Staff, service, and atmosphere are absolutely wonderful. We had a few questions prior to our...More

Thank Wendy B
Reviewed 12 December 2017

This hotel was comfortable and clean. We booked a package deal and this is the hotel we got. I was pleased. The staff were very helpful and friendly and the food in the bar was tasty and economical. The rooms are spacious and well appointed...More

Thank Julie D
Response from JPTavares91, Manager at Vila Nova HotelResponded 4 weeks ago

Dear Mrs. Julie D, We were extremely pleased by your detailed and positive review. Your compliments to our areas, balcony size, as well as our performance regarding the bar and breakfast service and product quality. This feedback will certainly be useful for future guests. Besides,...More

Reviewed 8 December 2017

The hotel is plesant for family, it´s a clean, and the staff is helpful. The only critic is that Breakfast is poor. Several times they were missing croissants and bacon. Coffee isn´t that great either.More

Review collected in partnership with this hotel
Thank josemanuelmoreir2017
Response from JPTavares91, Manager at Vila Nova HotelResponded 4 weeks ago

Dear Mr. Josemanuelmoreir2017, Your comments are very useful for future guests. We’re very pleased with your compliment regarding our staff and vocation for having families with us. However, we’re sorry for the aspects that were less than perfect, such as the way breakfast worked, which...More

Reviewed 7 December 2017

I was almost satisfied with this hotel. To improve they should try to help their customers. No personal attention. Rooms are big and nice, but there is no kettle in a room. I needed to dissolve my medication in a boiling water and had problem....More

Thank Galina914
Response from JPTavares91, Manager at Vila Nova HotelResponded 4 weeks ago

Dear Mrs. Galina914, One of the aspects of our service that is more appreciated by our guests is the way our team attends to our guests needs and tries to adapt and satisfy every one of them. It is a big red flag for us...More

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12345685
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Conference Facilities
Meeting Rooms
Business Centre with Internet Access
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 55 - USD 129 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Ponta Delgada
#4 Romantic Hotel in Ponta Delgada
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 55 - USD 129 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Ponta Delgada
#4 Romantic Hotel in Ponta Delgada
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (222)
Room & Suite (194)
Dining (37)
Pool & Beach (20)
Hotel & Grounds (158)
Bathroom (13)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Questions & Answers
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Kimberly R
27 October 2017|
AnswerShow all 4 answers
Response from superdeluxe23 | Reviewed this property |
We stayed there last year and landed at 7 a.m. I emailed them and asked if I could check in early and they said that's not a problem. We just wanted the room for the day so we could take a nap and get cleaned up. They were... More
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Votes
Room Tips
"Higher rooms have better views over the town"
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"We stayed at Villa Nova as a part of a travel package so not sure of the room price however for a 3 Star..."
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"Quieter rooms are to the pool side of the building"
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"Get the room with a sea view"
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