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Hotel do Canal

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#1 of 5 Hotels in Horta
Certificate of Excellence
GreenLeadersBronze level
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1 room 2 adults 0 children
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Hotel do Canal
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347 Reviews from our TripAdvisor Community

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Showing 161: English reviews
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Lisbon, Portugal
Reviewed 4 days ago NEW

Well placed in the city, close to the airport, and quiet ! Very good breakfast with a view to Pico. Restaurants are close, with the marina just in front, all just a few minutes walking. The rooms have a good size interesting decoration of maritime motives.

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Helpful?
Thank DivePortoSanto
Htl_Canal, Manager at Hotel do Canal, responded to this review

Dear Guest, Thank you for staying at Hotel do Canal and for sharing your experience with other travellers. We were delighted to know that you enjoyed your stay. We hope to meet you again soon. On behalf of our staff we wish you a pleasant weekend. Best regards. Arlene Nazaré Manager

Funchal, Portugal
Reviewed 2 weeks ago

Good location, excellent view to Pico island and the sea! The only problem was the construction works in the front of the hotel. Nice breakfast with local products. a small gym is also available. 10 min taxi to the airport

Review collected in partnership with this hotel
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Helpful?
Thank nunodavidegj
Htl_Canal, Manager at Hotel do Canal, responded to this review

Dear Guests, Thank you for staying at Hotel do Canal and for writing a review with your opinion about the services provided. We were delighted to know that you enjoyed your stay with us. The exterior works of maintenance at the Hotel now in progress will soon be completed. We apologize for any inconvenience this situation may have caused and...

Elburn, Illinois
Reviewed 2 weeks ago via mobile

On our second day of three night stay and we are overwhelmed by the hospitality. The rooms are very comfortable and have all the amenities you would have in a 5 star hotel in the U.S. Service is top notch. Location is right in the middle of town. The restaurant in the hotel has phenomenal food and I am a...

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Helpful?
Thank gary s
Htl_Canal, Manager at Hotel do Canal, responded to this review

Dear Guests, Thank you for staying at Hotel do Canal and for sharing your experience with other travellers. We were delighted to know that you enjoyed your stay and all the services provided including the meals at Restaurant Clipper. We really hope to have the opportunity of welcoming you soon and again at Bensaude Hotels! Best regards. Arlene Nazaré Manager

Antwerp, Belgium
Reviewed 1 January 2017

Hotel do Canal is a very good business hotel that is also a very good base for independent travelers that want to do some walking in Faial. We stayed here 4 nights in December The pictures on the website give you a fair representation of the hotel We enjoyed: - the spacious rooms - nautical theme - quite pleasant -...

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Helpful?
Thank MrLoo
Htl_Canal, Manager at Hotel do Canal, responded to this review

Dear Guests, Thank you for staying at Hotel do Canal and for your evaluation. We look forward to host you again at Bensaude Hotels! Sincerely yours, Arlene Nazaré Manager

Mattituck, NY
Reviewed 28 December 2016 via mobile

Staff is accommodating, breakfast is great. Dinner, not so amazing. The hotel has a great location, and beautiful views. That makes up for much. The location is excellent for a few great restaurants and the marina, as well as a few local sights. There is a small market down the street, as well as a large super marker several blocks...

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Helpful?
Thank 17wandalust46
Htl_Canal, Manager at Hotel do Canal, responded to this review

Dear Guests, We would like to thank you for choosing to stay at Hotel do Canal and for taking the time to write a review. Comments like yours are most valuable, for they enable us to meet our guest’s needs thus encouraging all of us to fulfil our duties with our most capacities. We are confident of hosting you again...

Ponta Delgada, Portugal
Reviewed 28 December 2016

I would like to congratulate the hotel canal for the excellent service it presents and for the fantastic transformation that has taken place in its restaurant Clippernestes last years, both in its quality, as in the enovation and sympathy that has presented to all its clients A big thank you to the whole team

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Helpful?
Thank Paulo L
Htl_Canal, Manager at Hotel do Canal, responded to this review

Dear Sir, We would like to thank you for taking the time to write a review with your opinion about our services. It is always a pleasure to welcome you as our guest. We hope to welcome you soon and again at Bensaude Hotels. Best regards. Arlene Nazaré Diretora

Faial Island, Portugal
Reviewed 20 December 2016

I must stress this review relates to the restaurant. However because this facility is provided by the hotel, it must bear the responsibility. As a birthday treat my wife surprised me with an overnight stay at the Hotel do Canal on 17 December. The room was very clean and pleasant with a nice harbour view. We live on the island...

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1Thank Allan A
Htl_Canal, Manager at Hotel do Canal, responded to this review

Dear Sirs, We would like to thank you for your review with important feedback about our services. Your comments were duly passed on to the Head Chef in order to take the necessary steps to ameliorate the quality of the services provided. We deeply regret that we did not meet your expectations and we would like to express our sincere...

Reviewed 20 November 2016 via mobile

We stopped here as part of our honeymoon and were so happy we did. This hotel was amazing from beginning to end. The staff surprised us by decorating our room and even brought some sparkling wine for us to celebrate not only our honeymoon but also my birthday. The gym, hot tub and steam rooms are excellent and very classy....

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Helpful?
Thank Graham R
Htl_Canal, Manager at Hotel do Canal, responded to this review

Dear Guests, Our team was delighted to read the review about your stay at Hotel do Canal. It was really a pleasure to know that we helped to make your stay so special on such important date! We hope to have the opportunity of welcoming you soon and again at Bensaude Hotels. Best regards. Arlene Nazaré Manager

Amadora, Portugal
Reviewed 14 November 2016

The best quality/price rate. Great location, servive and facilities. I was a second time that I stayed five nigths and next year I'll book again this hotel. Amazing island, faciliteis and people and weather

Review collected in partnership with this hotel
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Helpful?
Thank Francisco R
Htl_Canal, Manager at Hotel do Canal, responded to this review

Dear Guest, Thank you for writing a review about your experience at Hotel do Canal. We were delighted to know that you enjoyed your stay with us! We hope to meet you soon at Bensaude Hotels. Best regards. Arlene Nazaré Manager

Boston
Reviewed 11 November 2016

Hotel Do Canal is perfectly situated for you to enjoy Horta. At the very edge of the boat basin, the front rooms have nice views of the harbor and Pico if the weather is clear. At the other end of your view is Monte Queimado, which was nice since we were there to hike it and Monte da Guia. The...

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Helpful?
Thank Susan D
Htl_Canal, Manager at Hotel do Canal, responded to this review

Dear Guests, Thank you for staying at Hotel do Canal and for sharing your experience with other travellers. It was a pleasure to welcome you as our guests. We were delighted to know that you enjoyed your stay. We really hope to welcome you soon and again at Bensaude Hotels. Best regards. Arlene Nazaré Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
In Faial Island, Hotel do Canal is located on the ocean front of Horta, with a breathtaking view over the city bay and Pico mountain. In this boutique hotel, the history of Faial Island permeates the interior design with its nautical motifs of sail boats, hydroplanes and the codfish heritage. Hotel do Canal is your port of call in the Atlantic, your home away from home, where you can relax and enjoy yourself with the support of a friendly professional team, whether you are traveling on business or on vacation. ... more   less 

Additional Information about Hotel do Canal

Address: Largo Doutor Manuel de Arriaga, Horta, Faial Island 9900-026, Portugal
Region: Portugal > Azores > Faial Island > Horta
Price Range: $72 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel do Canal 4*
Number of rooms: 103
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Also Known As:
Do Canal Horta
Hotel Do Canal Horta, Faial Island, Azores
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Questions & Answers

Here's what travellers have asked, with answers from Hotel do Canal staff and other travellers.
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Questions? Get answers from Hotel do Canal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The views from the front are nice, get one of those rooms”
 of 5 bubbles SusanD780, 11 Nov 2016 | Read review
“Ask for a room with a water view”
 of 5 bubbles BudP09, 5 Nov 2016 | Read review
“Room on higher floor”
 of 5 bubbles roelandb_12, 6 Sep 2016 | Read review
“Make sure its front of hotel facing the port area”
 of 5 bubbles barryh100, 25 Aug 2016 | Read review
“Rooms in the low 120's are at side street level and can be very noisy”
 of 5 bubbles Victoria37, 11 Aug 2016 | Read review
5 of 5