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Cascade Wellness Resort
Rua das Ilhas, Lagos 8600-513 Portugal
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Avg. AU$251 /night, 11/1 - 11/2
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4.5
#4 of 4 resorts in LagosLocation
Rooms
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Enjoying a truly unique and stunning cliff-top location, the five-star Cascade Wellness Resort is one of the most luxurious hotels in the Algarve, offering an elegant and sophisticated experience to its guests. The resort is located in the historic city of Lagos within walking distance to Porto de Mós Beach, Ponta da Piedade Lighthouse, where you can enjoy breathtaking views of the Algarvian coastline and the Atlantic Ocean and near to Dona Ana Beach, distinguished by Conde Nast Traveller as one of the 50 best beaches in the world. The Resort is divided into five individually decorated wings, each reflecting the expeditions of Portuguese navigators across four continents - Europe, Africa, Asia and South America, which is reflected in the tasteful decor of the rooms and suites. With a contemporary yet relaxed atmosphere, all rooms and suites at Cascade Wellness Resort are very spacious and feature balconies or terraces. Guests and families may also enjoy all the privacy and functionality of our one and two-bedroom apartments or even a private villa with its very own private swimming pool. At Cascade Wellness Resort, wellness is a state of mind. From special health programs combining fitness and wellness to detox menus, we follow the philosophy of a "healthy mind in a healthy body". An extremely passionate team offering world-renowned Portuguese hospitality and an impeccable service awaits you. Sip a cocktail as you immerse yourself in two splendid swimming pools, one of which with a natural sand bottom, sample a world-class culinary experience with our restaurants The Gastropub, Mundi and Senses, offering all-day-dining and a-la-carte options under the expert guidance of Chef Diogo Pereira or simply unwind in an authentic oasis of tranquillity - SPA, offering a large range of wellness programs as well as its very own outdoor heated swimming pool, jacuzzi, Turkish bath, sauna and treatment rooms. Other facilities include a fully equipped Cascade Gym by Sculptors Fitness & Wellness, a Golf performance academy with a driving range, two tennis courts and the Caskiddy Kids Club. The resort also offers one of the most sought-after football training facilities in Europe which are regularly requested by professional football teams for their high-performance training camps. With a privileged location and top-quality meetings & events facilities at Cascade you can also find the ideal place for any type of event or even for the wedding of your dreams with the Atlantic Ocean as a backdrop. We invite you to enter a world of elegance and sample the perfect lifestyle at Cascade Wellness Resort, Algarve.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Game room
Golf course
Babysitting
Parking
Wifi
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Breakfast in the room
Outdoor dining area
Poolside bar
Tennis court
Aerobics
Table tennis
Tennis court offsite
Walking tours
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Steam room
24-hour security
Baggage storage
Concierge
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Private bathrooms
Minibar
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Luxury
Languages Spoken
English, French, Spanish, German and 1 more
Location
Rua das Ilhas, Lagos 8600-513 Portugal
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 62 out of 100
62
37 Restaurants
within 1 kilometer
Reviews
4.5
1,593 reviews
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Reviews summary
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Nestled in a tranquil cliffside setting with scenic boardwalks and stunning coastal views, Cascade Wellness Resort is lauded for its picturesque location. Despite the praise for the hotel's cleanliness and the professionalism of the service staff, some travelers cite slow service and outdated facilities.
The resort's rooms boast impressive views but are critiqued for dated decor and maintenance issues. While amenities like the excellent pools are appreciated, guests have called out the hotel for providing insufficient value, particularly in dining and services.
Location
Picturesque
Atmosphere
Elegant
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Well-appointed
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1,593Reviews134Q+A100Room tips
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Detailed Reviews
+1
We stayed at Cascade for a week from 28th Aug to 4th Sep.
We loved our comfortable and spacious one bedroom apartment overlooking the golf area (1204). Very beautiful scenery and a close walk to each swimming pool and almost next to the spa. The apartment had everything we needed, (even dishwasher tablets and fairly washing up liquid were provided!) with daily housekeeping service who provided fresh towels every day, bottles of water and coffee capsulise for the Nespresso machine. The shower gel and hand wash was L’Occtaine; which smelled gorgeous.
The hotel facilities are amazing - very friendly staff, two beautiful swimming pools and a great gym. The whole atmosphere of the resort is very laid back, calm and relaxing. The restaurants and bar were excellent and we really enjoyed the breakfast and evening meals we had at the hotel.
We chose this resort because we wanted to stay somewhere in Lagos with kids facilities (for our 3yr and 1yr) and the playground and kids club was fantastic. Paula in the kids club was very friendly and did so many different activities with the children. The resort was very quiet, but there were quite a few families with young children when we visited (babies and toddlers) which we weren’t expecting and was lovely; my daughter made friends that she played with in the pool and at kids club. The swimming pool with the beach was a great idea and my children loved this.
Even though the resort is very child friendly the pool was never noisy or chaotic and everywhere was very calm and peaceful.
Adults wanting an adults only pool can use the spa pool, which was very quiet.
Perfect location - for scenic walks on the cliffs and close to all the restaurants, shops and nightlife in Lagos. It was a great choice for our young family. We will definitely be returning. Thank you for a wonderful holiday.
We loved our comfortable and spacious one bedroom apartment overlooking the golf area (1204). Very beautiful scenery and a close walk to each swimming pool and almost next to the spa. The apartment had everything we needed, (even dishwasher tablets and fairly washing up liquid were provided!) with daily housekeeping service who provided fresh towels every day, bottles of water and coffee capsulise for the Nespresso machine. The shower gel and hand wash was L’Occtaine; which smelled gorgeous.
The hotel facilities are amazing - very friendly staff, two beautiful swimming pools and a great gym. The whole atmosphere of the resort is very laid back, calm and relaxing. The restaurants and bar were excellent and we really enjoyed the breakfast and evening meals we had at the hotel.
We chose this resort because we wanted to stay somewhere in Lagos with kids facilities (for our 3yr and 1yr) and the playground and kids club was fantastic. Paula in the kids club was very friendly and did so many different activities with the children. The resort was very quiet, but there were quite a few families with young children when we visited (babies and toddlers) which we weren’t expecting and was lovely; my daughter made friends that she played with in the pool and at kids club. The swimming pool with the beach was a great idea and my children loved this.
Even though the resort is very child friendly the pool was never noisy or chaotic and everywhere was very calm and peaceful.
Adults wanting an adults only pool can use the spa pool, which was very quiet.
Perfect location - for scenic walks on the cliffs and close to all the restaurants, shops and nightlife in Lagos. It was a great choice for our young family. We will definitely be returning. Thank you for a wonderful holiday.
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service, Diretor-Geral at Cascade Wellness Resort
Responded 7 Sept 2021
Dear Cruising_with_kids, Thank you for staying at Cascade Wellness Resort during your visit to Lagos and for the time taken to comment about your stay. We are delighted to read in your such descbribed and lovely review, that you and you family has enjoyed your stay with us. Your contentment and comfort is our utmost reward, as we are constantly striving to achieve maximum satisfaction during your stay while keeping in mind that our aim is to surpass your expectations. Thank you for your kind words regarding to the service provided by our team and especially from Paula who took good care of your children’s at the Kids Club. We will proudly share your comment with the entire team and truly hope to welcome you back in a near future at the Cascade Wellness Resort. Kind regards, Silvana Pombo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have just returned from a week at this resort which we throughly enjoyed.
Lots of positives
1) Beautiful resort. Very well kept throughout and spotlessly clean.
2) 3 pools which were all a good size and sun beds were easily available.
3) Access to a stunning coastal path were you could reach Ponta da Piedade and beautiful beaches.
4) Approximately 20-30 minute walk to town and maybe 40 minutes to Marina / train station. Taxi to marina was approx 10 Euros.
5) Spacious one bedroom apartment with balcony at the front and back, fully equipped kitchen & dining area if required. Housekeeping came in daily to service.
6) We did a B&B option. Breakfast was so good in terms of choice - made to order eggs & omelettes, selection of hams and cheeses, hot foods, fruit, cereal, yoghurt, breads etc
7) Driving range on-site (we didn’t use) and spa facilities which offered a range of treatments along with sauna, Turkish baths etc
8) Spotless shower room that can book if have a later check out.
9) 1 hour transfer time to Faro airport, mainly motorway.
Couple of negatives (which is the reason for 4/5 rather than 5/5)
1) Breakfast service
Each day in breakfast we were greeted and seated quickly. However, ordering coffee was often a case of catching someone’s eye. Also, there were at least 2 days where we had to request glasses as there were none left.
We also thought that the approach to covid was inconsistent. There were plastic gloves available and hand sanitiser. However, some guests were approached and asked to wear gloves by staff and others weren’t. Just a simple sign outlining the expectation for all would have been useful.
2) The sun lounger mattresses in the apartment were stained, ripped and not really in keeping with the rest of the apartment.
All in all, a lovely week.
Lots of positives
1) Beautiful resort. Very well kept throughout and spotlessly clean.
2) 3 pools which were all a good size and sun beds were easily available.
3) Access to a stunning coastal path were you could reach Ponta da Piedade and beautiful beaches.
4) Approximately 20-30 minute walk to town and maybe 40 minutes to Marina / train station. Taxi to marina was approx 10 Euros.
5) Spacious one bedroom apartment with balcony at the front and back, fully equipped kitchen & dining area if required. Housekeeping came in daily to service.
6) We did a B&B option. Breakfast was so good in terms of choice - made to order eggs & omelettes, selection of hams and cheeses, hot foods, fruit, cereal, yoghurt, breads etc
7) Driving range on-site (we didn’t use) and spa facilities which offered a range of treatments along with sauna, Turkish baths etc
8) Spotless shower room that can book if have a later check out.
9) 1 hour transfer time to Faro airport, mainly motorway.
Couple of negatives (which is the reason for 4/5 rather than 5/5)
1) Breakfast service
Each day in breakfast we were greeted and seated quickly. However, ordering coffee was often a case of catching someone’s eye. Also, there were at least 2 days where we had to request glasses as there were none left.
We also thought that the approach to covid was inconsistent. There were plastic gloves available and hand sanitiser. However, some guests were approached and asked to wear gloves by staff and others weren’t. Just a simple sign outlining the expectation for all would have been useful.
2) The sun lounger mattresses in the apartment were stained, ripped and not really in keeping with the rest of the apartment.
All in all, a lovely week.
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Date of stay: September 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service, Diretor-Geral at Cascade Wellness Resort
Responded 28 Sept 2021
Dear JATT77, Thank you very much for staying at the Cascade Wellness Resort and for sharing your kind words with us. We are very happy to read that you enjoyed our beautiful Resort as well as our services as described in your lovely comment. Unfortunately, we were not able to meet your expectations in some details and for that we thank you in advance for your honest feedback. We have already share your comment with the entire team in order to make some adjustments in terms of service. We are looking forward to welcoming you back again at the Cascade Wellness Resort in a near future. Best regards, Silvana Pombo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
The Cascade Wellness Resort is a great family resort about 15 minutes out from “downtown” Lagos and is a great location to base for a trip to the Algarve. The resort is newer and its facilities are nice and comfortable. It is a bit outside of town and the harbor where boat excursions take off so just be prepared to uber/taxi when going offsite.
The pool areas are large, nice, and the water is kept at a refreshing temperature. From 12 pm onwards you can order really good poolside food. Pool area is huge and it never felt crowded. We never had any issue getting lounge chairs. There is a very nice spa, but the only hot tub on site is just outside of the spa (and restricted to 16 or older) and disappointingly cool water. Not having hot water in a jacuzzi—especially at a “5 star” is pet peeve of mine, and the temps in the Algarve even in the summer are cool enough that an actual hot tub really would have been nice.
The rooms are well appointed and very comfortable—no complaints there. The ocean views from both the room and the pool area are somewhat tainted by a large amount of yellow grass area between the resort and the seaside cliffs. I realize it’s probably cost prohibitive to keep this entire area green, but it sure would be a lot more aesthetic if it were! (See my photos).
What I will say is absolutely 5 stars is the food at the resort. It was outstanding. We ate at the breakfast buffet every day and the dinner buffet multiple nights. There were a lot of guests so the line at the chef station where they cooked pasta and fish dishes (and omelets in the mornings) got really long, but other than that it was awesome. The last night they had a cover band playing music and an outdoor Portuguese barbecue which was delectable! They also had a fine dining option, Senses, but after we tried the buffet we didn’t even bother because the buffet had so many great options for our 12 year old daughter.
Overall enjoyed our stay, and really enjoyed the food!
The pool areas are large, nice, and the water is kept at a refreshing temperature. From 12 pm onwards you can order really good poolside food. Pool area is huge and it never felt crowded. We never had any issue getting lounge chairs. There is a very nice spa, but the only hot tub on site is just outside of the spa (and restricted to 16 or older) and disappointingly cool water. Not having hot water in a jacuzzi—especially at a “5 star” is pet peeve of mine, and the temps in the Algarve even in the summer are cool enough that an actual hot tub really would have been nice.
The rooms are well appointed and very comfortable—no complaints there. The ocean views from both the room and the pool area are somewhat tainted by a large amount of yellow grass area between the resort and the seaside cliffs. I realize it’s probably cost prohibitive to keep this entire area green, but it sure would be a lot more aesthetic if it were! (See my photos).
What I will say is absolutely 5 stars is the food at the resort. It was outstanding. We ate at the breakfast buffet every day and the dinner buffet multiple nights. There were a lot of guests so the line at the chef station where they cooked pasta and fish dishes (and omelets in the mornings) got really long, but other than that it was awesome. The last night they had a cover band playing music and an outdoor Portuguese barbecue which was delectable! They also had a fine dining option, Senses, but after we tried the buffet we didn’t even bother because the buffet had so many great options for our 12 year old daughter.
Overall enjoyed our stay, and really enjoyed the food!
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Date of stay: August 2023Trip type: Travelled with family
Room Tip: Arrange car transportation on your own if possible because taxi service to the resort sometimes...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service, Diretor-Geral at Cascade Wellness Resort
Responded 8 Sept 2023
Dear Guest, Thank you for your preference in Cascade Wellness Resort, it was a real pleasure to have you with us. It is truly rewarding to read that you enjoyed our pools and our accommodation. Thank you very much for your kind words about our food and beverage department. Our staff strives their utmost every day to provide the best experience for our guests. Thank you for bringing to our attention some opportunity of improvement, that have already been forwarded to our team. It will definitively be a true pleasure to welcome you back in a near future! Kind regards, Silvana Pombo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just back from a weekend stay at this most relaxing resort. We got a pool facing room (all rooms very spacious and a huge bed), with verandah overlooking the pool area. Breakfasts were outstanding with huge choice of hot and cold buffet. Good meal in the Lighthouse Bar and also food from Mundi. Disappointed with Senses Restaurant, long wait, tiny portions, left hungry. Very attentive and helpful staff at reception and a big shout out to a very efficient Tina in the restaurant.
Could walk to town as it's mostly downhill (about 30mins) but taxi home only costs about €5.
Plenty of pool space and could always use the Spa pool or the Sandy beach pool near the apartments if the main pool was busy. Lovely safe 15 minute walk along the sea and cliff tops to the lighthouse.
Nearest beach is about 15 mins walk also to the west but again you'll have a climb home.
Well done to all and thank you.
Could walk to town as it's mostly downhill (about 30mins) but taxi home only costs about €5.
Plenty of pool space and could always use the Spa pool or the Sandy beach pool near the apartments if the main pool was busy. Lovely safe 15 minute walk along the sea and cliff tops to the lighthouse.
Nearest beach is about 15 mins walk also to the west but again you'll have a climb home.
Well done to all and thank you.
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Date of stay: October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service, Diretor-Geral at Cascade Wellness Resort
Responded 22 Oct 2021
Dear Guest, We would like to thank you for taking the time to give us your feedback following your stay in the Cascade Wellness Resort. We are pleased to read that we have succeeded in making your stay a memorable one. Indeed, our mission is to offer excellence in service to our guests. We are also very glad to hear that you have enjoyed the rooms, breakfast, bar and specially the Team, your compliments to Tina will be shared. Thank you again for your comments which inspire us to maintain our level of service. Hoping to have the pleasure of welcoming you again. Best regards, Silvana Pombo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
As a family of four we visited the resort for a weeks holiday as part of the green list destination.
We chose the resort as we had previously eaten there and knew the area very well.
Knowing the general standard the resort displays, we had expectations of our 4 bed villa, to display the very same standards shown in the public areas, sadly it didnt!
Firstly our villa appeared to be in an area that was unfinished… wasteland to the side of the villa and a road to nowhere, with poorly kept sidewalks and overgrown shrubs set the scene!
Our large outdoor pool, was dirty..even after complaining about this to the customer experience team..who incedently had the best intentions, the pool continued to be dirty untill the 4th day of our week long stay.
A pair of pool guys turned up after day three, walked around the pool and told us some cock and bull story of what they were going to do, only to walk off a few minutes later after doing nothing!
Only did it get cleaned when a supervisor attended the villa to sort out other issues!
The villa itself was well worn!!…broken patio doors…handles hanging off!
Stained sofas, stained carpets, dirty marks over walls, patched up walls not repainted, broken doors in the kitchen, broken garage door and entry gate.
The experience team did fix the garage door on our 4th day…no big deal i know considering whats going on in the world… but!
We paid a premium for a premium product… covid or no covid… we havn’t received a premium product!
In fact the whole villa was in need of some tlc, from the opustide render to the cracks on internal walls…..definately not a premium product or service!
The gesture of a 10% rebate from the company is welcome… is it fair?… not sure on that one!…. Considering we paid over 5k for one week!
Overall i feel pretty deflated and immensley underwehlmed by my stay at the resort and hope that this villa is an isolated one and not represntative of the overall condition of all the villas.
Food for thought…. If there has been few bookimgs due to covid… should the resort have spent time makimg sure their prodcuts are at their very best to welcome back international visitors?
We chose the resort as we had previously eaten there and knew the area very well.
Knowing the general standard the resort displays, we had expectations of our 4 bed villa, to display the very same standards shown in the public areas, sadly it didnt!
Firstly our villa appeared to be in an area that was unfinished… wasteland to the side of the villa and a road to nowhere, with poorly kept sidewalks and overgrown shrubs set the scene!
Our large outdoor pool, was dirty..even after complaining about this to the customer experience team..who incedently had the best intentions, the pool continued to be dirty untill the 4th day of our week long stay.
A pair of pool guys turned up after day three, walked around the pool and told us some cock and bull story of what they were going to do, only to walk off a few minutes later after doing nothing!
Only did it get cleaned when a supervisor attended the villa to sort out other issues!
The villa itself was well worn!!…broken patio doors…handles hanging off!
Stained sofas, stained carpets, dirty marks over walls, patched up walls not repainted, broken doors in the kitchen, broken garage door and entry gate.
The experience team did fix the garage door on our 4th day…no big deal i know considering whats going on in the world… but!
We paid a premium for a premium product… covid or no covid… we havn’t received a premium product!
In fact the whole villa was in need of some tlc, from the opustide render to the cracks on internal walls…..definately not a premium product or service!
The gesture of a 10% rebate from the company is welcome… is it fair?… not sure on that one!…. Considering we paid over 5k for one week!
Overall i feel pretty deflated and immensley underwehlmed by my stay at the resort and hope that this villa is an isolated one and not represntative of the overall condition of all the villas.
Food for thought…. If there has been few bookimgs due to covid… should the resort have spent time makimg sure their prodcuts are at their very best to welcome back international visitors?
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Date of stay: May 2021
Value
Location
Service
Room Tip: Choose wisely
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service, Diretor-Geral at Cascade Wellness Resort
Responded 4 June 2021
Dear Guest, Thank you for choosing our Resort for your holidays and for sharing your experience with us. Our guests feedback is of extreme importance to us as we always strive to improve and provide excellence of service to all our guests, as spoken on site. It was absolutely not our intention to defraud your expectations and we feel sorry that we could not reach your wishes. As one of our main focus and standards is to provide a personalised and flawless service to our guests. During your stay, we took note of the several comments, as mentioned, and we have forwarded to the team in order to proceed with the interventions. Once again, I would like to apologise for any inconvenience caused during your stay. We hope to have the opportunity to welcome you back once again in the future. In case you consider to return to Cascade Resort, do not hesitate to contact us. At your disposal, Silvana Pombo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful 5 star resort with great attention to detail. We stayed in a one bedroom apartment and I cannot remember the last time I slept so well. There was lots of space to sit outside and have lunch, the gorgeous beach pool nearby was a lovely place to relax and the staff were gracious and efficient. The only small issue we had, and I had read it in other reviews si hakd expected it was that we arrived at 12,30 and knew that check in was at 2 so we explained we were going to go for lunch and they said they would call us when the room was ready. By 3pm it wasn't ready so we drove into Lagos which is about 10 min drive away and waited for the call. They just have forgotten but when we got back after 4 they said it was ready and gave us the room keys.
The view from the bar is beautiful and the gym facilities are excellent. Very well laid out gym with top class equipment and it was very clean. You have to book your session online and that is easy enough via an app. There wasn't availability on Saturday or Sunday when I tried to book but the rest of the week was straight forward. Maybe they only open Monday to Friday.
The main drag with the majority of restaurants is a 30 minute walk from the resort which is a pleasant walk as long as you dont mind hills all the way back to the resort on your way home. The apartment was very well equipped with top class appliances and there were gorgeous loccitaine products in the bathroom..this resort has literally thought of everything. Loved it. Thanks to all there.
The view from the bar is beautiful and the gym facilities are excellent. Very well laid out gym with top class equipment and it was very clean. You have to book your session online and that is easy enough via an app. There wasn't availability on Saturday or Sunday when I tried to book but the rest of the week was straight forward. Maybe they only open Monday to Friday.
The main drag with the majority of restaurants is a 30 minute walk from the resort which is a pleasant walk as long as you dont mind hills all the way back to the resort on your way home. The apartment was very well equipped with top class appliances and there were gorgeous loccitaine products in the bathroom..this resort has literally thought of everything. Loved it. Thanks to all there.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service, Diretor-Geral at Cascade Wellness Resort
Responded 17 Oct 2021
Dear Guest, Thank you very much for sharing your experience at the Cascade Wellness Resort, your opinion is very important for us. We are pleased to hear that you have enjoyed the accommodation and facilities. We will also take your comments into consideration and our entire Team takes your feedback as a way to grow in the quality and consistency of our service, and appreciates it for future improvements. We hope to have the opportunity to welcome you back soon again. Best regards, Silvana Pombo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After a quick one night in Lisbon, we made our way down to Lagos to kick off our honeymoon. We stayed at Cascade for 3 nights and had a wonderful experience. Check-in was easy and we were shown to our beautiful room with a view of the ocean and also our own private sitting area adjacent to the pool area. There was also some sparkling wine and chocolate covered fruit welcoming us.
The staff was extremely welcoming and helped us with all of our questions and needs. Unfortunately their fine dining restaurant, Senses, was closed while we were there, but we had a nice dinner at the Gastropub, and the breakfast buffet was impressive. A couples massage was included in our booking, and everything was great in the spa.
The resort is a bit out of town, but we preferred it that way. The access to walk along the cliffs couldn't have been easier, and we loved exploring the trail right next to the resort. The Ubers in and out of the downtown area were also really easy to get and very affordable.
This was our first time in Portugal and we cannot wait to go back - we would most definitely stay at Cascade again if we make it back to the Lagos area.
The staff was extremely welcoming and helped us with all of our questions and needs. Unfortunately their fine dining restaurant, Senses, was closed while we were there, but we had a nice dinner at the Gastropub, and the breakfast buffet was impressive. A couples massage was included in our booking, and everything was great in the spa.
The resort is a bit out of town, but we preferred it that way. The access to walk along the cliffs couldn't have been easier, and we loved exploring the trail right next to the resort. The Ubers in and out of the downtown area were also really easy to get and very affordable.
This was our first time in Portugal and we cannot wait to go back - we would most definitely stay at Cascade again if we make it back to the Lagos area.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service, Diretor-Geral at Cascade Wellness Resort
Responded 4 Oct 2022
Dear Mrs. Courtney, Thank you for choosing the Cascade Wellness Resort for your holidays in Lagos. We are very pleased to know how we contributed for your amazing experience at our Resort, specifically, to know how important this experience was for you. We are truly happy to read by your lovely review, that felt the best of our Team and to know that they were always attentive to the details and able to provide you with their best service. We will share your review with the Cascade Wellness Resort Team as we know that your kind words will inspire them to continue to offer memorable experience to all guests staying with us. It will be an enormous pleasure to have you back once again at the Cascade Wellness Resort for a relaxing stay. With warms regards, Silvana Pombo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is certainly not 5 star. I was staying elsewhere in Lagos but wanted to check out the facilities and book a day spa experience and also eat some food. Reception staff were lovely when they greeted me but this was where the good service ended. I wanted to eat in the restaurant on the ground floor but it took at least 10 minutes to get a menu. When I eventually flagged a waiter down to give us a menu (4 of us) we were only given 1 menu to share (the restaurant was extremely empty there might have been only 3 other tables with people on them) I find this extremely strange that 4 people have to share 1 menu. Nobody came back to take our order and after 20 minutes we were getting impatient as we had spa treatments booked. Again we had to flag a waiter down to take our order. We ordered 4 pasta dishes and a bottle of still water as it was very hot and we were thirsty. The water then took 15 minutes to come and again we had to flag a waiter down to remind them about water?!!!! This part I find totally unacceptable , 5 star or 1 star, it should NOT take that long to be served a bottle of water. Food eventually came and it was absolutely gorgeous I have to say but the service was totally unacceptable and slow.
Spa - I booked a 50 minute massage and in total it lasted 35 minutes (I didn’t bother complain at the time as at this stage I had enough of this resort and knew that there was no point in complaining based on the bad service I had received in the restaurant) the little outdoor spa area is nice but the actual spa rooms and facilities are not 5 star (no music played during the treatment and window curtains were not closed for me while I was getting in and out of my robe) it’s the small details like this that a 5 star resort would never mess up.
Overall, this place is more 3 star quality. Disappointing experience but shocking service overall.
Spa - I booked a 50 minute massage and in total it lasted 35 minutes (I didn’t bother complain at the time as at this stage I had enough of this resort and knew that there was no point in complaining based on the bad service I had received in the restaurant) the little outdoor spa area is nice but the actual spa rooms and facilities are not 5 star (no music played during the treatment and window curtains were not closed for me while I was getting in and out of my robe) it’s the small details like this that a 5 star resort would never mess up.
Overall, this place is more 3 star quality. Disappointing experience but shocking service overall.
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service, Diretor-Geral at Cascade Wellness Resort
Responded 28 Aug 2022
Dear Guest, Thank you for taking the time to share your opinion, after your experience with us. We regret to hear that we have defrauded your expectations as a Resort and that we have not meet your wishes. We will certainly take your comments into consideration, in order to improve services. As we aim to create unique and unforgettable moments to our guests. Hoping to have a new opportunity of welcome you once again, Kind regards, Silvana Pombo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at Cascade Wellness Resort and went to the gym hosted by AXN Wellness company. I did the Bootcamp and booked two sessions with Michele, the personal trainer. The gym itself is very clean has high-end equipment and machines and it also has an outdoor workout area. Regarding Corona it has all precautions in place and you can use it carefree. I can really recommend this gym for all skill levels. The bootcamp is a great start into the day and Michele will help you put together your personal workout program. Go for it!
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service, Diretor-Geral at Cascade Wellness Resort
Responded 24 Sept 2020
Dear Guest, We would like to thank you for your preference and also for taking the time to share your feedback after your stay with us at the Cascade Wellness Resort. We are very pleased to know that you have enjoyed your stay and specially our AXN Gym & team. We are also very happy to know that you have felt safe at our property, in terms of cleanliness and precautions due to the pandemic. Your compliments will be shared with Michelle & the Team, it is a pleasure to read that the gym met your best expectations. We hope to welcome you back soon again. Kind regards, Silvana Pombo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just returned from a four day stay at Cascades. We stayed on B&B ‘meals on us deal’ which included evening meals. First night we ate in Senses Restaurant which was excellent and the remaining nights in the Gastro Pub restaurant. There was a set menu which changed each night with a good choice of courses. Presentation of the food for all courses was superb. We were there celebrating our anniversary. Unknown to us the hotel found out and on our anniversary evening they presented us with a special 7 course fine dining menu. Each course was explained to us by our waiter, who was excellent,(sorry forget his name) and it was a meal which we will never forget and made our day. Complements to the chef’s who must have gone to a lot of trouble to prepare this meal. From the moment we arrived at reception all the staff during our stay couldn’t have been more friendly and helpful. The hotel and grounds are kept immaculately clean and tidy. Even when storm Barbara hit Lagos, staff were still doing there best to keep everything up and running. Rooms are large and very clean, with your own personal COVID kit to use. The choice of TV channels in the room are some of the best I have come across without being charged extra. Thank you to the management and staff for making our stay so enjoyable and memorable. Hope to stay again in the future.
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service, Diretor-Geral at Cascade Wellness Resort
Responded 24 Oct 2020
Dear Mr. Michael, Thank you very much for taking the time to share your wonderful review regarding your experience at the Cascade Wellness Resort! We are very happy to hear that your expectations were exceeded concerning our Food & Beverage quality as well as our staffs professionalism, especially for celebrating such a very special moment. We are also happy to read that you enjoyed our hotel and rooms. We will proudly share your feedback with the entire team and truly hope to welcome you back in a near future. Best regards, Silvana Pombo General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dear Gyest,
Greetings from Cascade Wellness Resort and trust this message finds you well.
We would like to inform you that our driving range is currently closed for maintenance and we do not have a definite date as to when it will open.
However our reception team can help you book practice lessons on our course as well as make a booking for you in the golf courses that we are associated with.
Please do not hesitate to contact us for any further queries as we are at your disposal.
Kind regards,
Roel Andrade
Guest Service by Cascade
Dear Guest,
We would kinldy like to inform you that our resort has three swimming pools. A pool in the main building, our sand pool in the flats and the Spa pool.
The Spa pool is our heated water pool and is only accessible to people over 16.
Please do not hesitate to contact us if you have any questions or queries.
Regards
Roel Andrade
Guest Service
Dear Mrs. Holly W,
Thank you for contacting us.
Kindly be informed that the pool accessible for non-guests is our Spa Pool by purchasing our Spa Day Pass.
Always at your disposal.
Best regards,
Catarina Correia
Guest Service by Cascade
Papergirl2006 asked a question Oct 2023
Sherburn in Elmet, United Kingdom162 contributions162 helpful votesHi, is the cost of the spa included in the price of the accommodation, or do you have to pay extra per visit? Thanks.
Dear Guest,
Thank you for your preference in Cascade Wellness Resort.
Regarding your question, we kindly inform you that the use of the spa facilities is complimentary for our guests.
The treatments and massages have a cost applied. On our website you may find the menu to acquire further information about the prices and treatments available.
Always at your disposal.
Kind regards,
Catarina Correia
Guest Service by Cascade
Dear Guest,
Thank you for contacting us.
We kindly inform you that the price for the taxis will depend on the size of the taxi and the time of the night. Although it will never be an exact price, you may always simulate the price online.
If you wish it is possible to book a private transfer with us. Please note that this service is subject to availability.
You may send an email to our reception inquiring on this service and its the price.
Always at your disposal.
Kind regards,
Catarina Correia
Guest Service by Cascade
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"Fly into Faro - you can get here from Lisboa but it was a bit of a journey (two trains)."Read full review
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PRICE RANGE
AU$178 - AU$301 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cascade hotel lagos
LOCATION
PortugalAlgarveFaro DistrictLagos
NUMBER OF ROOMS
105
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingCASCADE WELLNESS RESORT (AU$178) - 2024 Prices & Reviews (Lagos, Portugal) - Photos of Resort - Tripadvisor
Frequently Asked Questions about Cascade Wellness Resort
Which popular attractions are close to Cascade Wellness Resort?
Nearby attractions include Ponta da Piedade (1.0 km), Ponta da Piedade Lighthouse (1.0 km), and Praia Dona Ana (1.1 km).
What are some of the property amenities at Cascade Wellness Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Cascade Wellness Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Cascade Wellness Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Cascade Wellness Resort?
Yes, free parking is available to guests.
What are some restaurants close to Cascade Wellness Resort?
Conveniently located restaurants include Amorizade, Blue Whale Restaurant - Asian Fusion, and Luca's Rooftop Restaurant.
Are there opportunities to exercise at Cascade Wellness Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Cascade Wellness Resort have airport transportation?
Yes, Cascade Wellness Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Cascade Wellness Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Cascade Wellness Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Cascade Wellness Resort?
The staff speaks multiple languages, including English, Spanish, French, German, and Portuguese.