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Hotel Heritage - Relais & Chateaux

1,775 reviews
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Traveller (641)
Room & Suite (518)
Dining (123)
Overview
  • Excellent80%
  • Very good16%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“le mystique”(29 reviews)
“bose radio”(22 reviews)
“the main square”(129 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Hotel Heritage - Relais & Chateaux
Special Offer: Third night FREE
Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,775)Write a Review
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All reviewsle mystiquebose radiothe main squarenespresso machinebeautiful hotelweather reportevery eveninglittle touchesquiet streetturn down servicehotel restaurantchampagne breakfasteach morningexcellent locationdeluxe roomsitting roombeautiful room
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31 - 35 of 1,323 reviews
Reviewed 11 December 2017

This hotel is very convenient near the main market square, although it is not on a canal or particularly special in its setting. However the welcome and service could not be bettered, and our room was extremely comfortable and well serviced. Breakfast was splendid. A...More

1  Thank Richard V
Response from VincentLabrosse, Manager at Hotel Heritage - Relais & ChateauxResponded 12 December 2017

We were delighted to host you and hope you will return soon! We're happy you appreciated your room and enjoyed our breakfast buffet! Indeed, the breakfast served by Stefanie and Eugene is one of the most popular things to do at our hotel. Thank you...More

Reviewed 4 December 2017

Excellent stay once again FANTASTIC breakfast Great staff always help full but not intrusive Good "old fashioned" hotel with modern amenities Central location but on a quiet street Not eaten in hotel restaurant but looks good if you want a very special treat however there...More

Review collected in partnership with this hotel
Thank graemecar9
Response from VincentLabrosse, Manager at Hotel Heritage - Relais & ChateauxResponded 12 December 2017

We love our repeat guests! It was our pleasure to have you with us again in the heart of Bruges! And indeed, we love to treat our guests with a most amazing start of the day: breakfast! We hope to may welcome you in our...More

Reviewed 2 December 2017

As we were driving away from the hotel my wife said that this hotel is the best hotel we have ever stayed in. The standard of staff service is superb and the ambience and decor takes you back to the understated opulence of earlier days....More

Review collected in partnership with this hotel
Thank Peter W
Response from VincentLabrosse, Manager at Hotel Heritage - Relais & ChateauxResponded 12 December 2017

Thank you for your award 'BEST HOTEL'! Above all we feel very happy that you enjoyed your stay so much! Our staff makes the Hotel Heritage experience truly unique and we all hope to may welcome you again soon with us in the heart of...More

Reviewed 2 December 2017 via mobile

They seem to have thought of everything! Very comfortable bed with luxurious bed linen. Good range of toiletries in spacious ensuite bathroom with choice of shower type. Tea and coffee making and fresh fruit on arrival. One evening guests were invited for aperitif and a...More

Thank Vanessa D
Response from VincentLabrosse, Manager at Hotel Heritage - Relais & ChateauxResponded 12 December 2017

Oh, what a fanatstic news to read that you might visit us again into the future! We feel proud to be a Relais & Châteaux member and we love to treat our guests with amazing food, from breakfast to dinner! Thank you for sharing your...More

Reviewed 29 November 2017 via mobile

The staff are the most attentive and friendly I can remember ( and some have a wicked sense of humour!). This hotel has a very individual feel. The room was traditionally elegant but with all the modern facilities you would expect, located near the heart...More

Thank Jude501
Response from VincentLabrosse, Manager at Hotel Heritage - Relais & ChateauxResponded 1 December 2017

Our staff makes the Hotel Heritage experience truly unique... We feel pleased to read that you had such a comfortable stay in our rooms with a classic elegance topped with descreet technology! Yes indeed, breakfast is our favorite time of the day and a real...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
USD 205 - USD 676 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Bruges
#2 Business Hotel in Bruges
#3 Romantic Hotel in Bruges
#4 Luxury Hotel in Bruges
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 205 - USD 676 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Bruges
#2 Business Hotel in Bruges
#3 Romantic Hotel in Bruges
#4 Luxury Hotel in Bruges
Room types
Suites, Non-Smoking Rooms
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Traveller (641)
Room & Suite (518)
Dining (123)
Pool & Beach (1)
Amenities (42)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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colinsp2013
1 September 2017|
AnswerShow all 2 answers
Response from J-Creytens-Owner-GM | Property representative |
Dear Mr Spires, Thank you for your message and you interest in our fine dining restaurant. I'm afraid our restaurant is closed on sunday 08/10 and monday 09/10. I have now made a restaurant booking for you on tuesday the... More
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emmar0therham
6 October 2015|
Answer
Response from J-Creytens-Owner-GM | Property representative |
Dear on sunday, all museums and attractions are open also many shops are open always at your disposal for any furtherinformation. best regards Johan
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Gwynne W
12 August 2015|
Answer
Response from VincentLabrosse | Property representative |
Dear Mrs Wales, We are very sorry for the mistake. We do have your reservation at 7pm for September 11th. If you should have any further questions, please do not hesitate to contact us. Kind regards, Loes Govaert... More
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Room Tips
"We were in room 32."
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"Room 17 is great- see description above"
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"great space, lovely furnishings, very comfy bed with duck feather duvet and pillows enclosed in a very quiet..."
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"Simply tell the hotel your needs when you make your booking. I am confident they will try to accommodate you."
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