We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Heritage - Relais & Chateaux

Travellers' Choice award winner
#5 of 97 Hotels in Bruges
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 313*
USD 245*
USD 313*
USD 245*
USD 313*
USD 245*
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Hotel Heritage - Relais & Chateaux
Hotel Heritage - Relais & Chateaux
Panoramas (5)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,656 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hotel Heritage - Relais & Chateaux
See the most recent reviews
Showing 1,247: English reviews
Frankfurt, Germany
Reviewed 3 weeks ago

We spent a long weekend in Bruges and stayed at Heritage Hotel. Our room was very clean and spacious, while the service gives the ompression of "individuality". Even during a smaöö issue with our room key we got the best attention of the hotel personnel and we were overall left with the best impressions. Another highlight is the breakfast which...

Review collected in partnership with Relais & Chateaux
 Report
Helpful?
Thank _electro_m
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your kind words which I definitely pass with all our team members! Yes indeed, a breakfast at the Heritage Hotel in one of the highlights when staying in Bruges. Stéfanie and Eugène love to treat our guests with a sensational luxury breakfast buffet with many tasty surprises... We advise you and other TripAdvisor users to book your...

Reviewed 4 weeks ago

The Hotel Heritage is a charming hotel in a fantastic location. The rooms were very clean, the breakfast buffet was wonderful (complete with all-you-desire chocolate), and the staff was both welcoming and friendly. I would certainly stay here again in the future. Unfortunately, I wasn't able to dine in the restaurant this time but it's on my list for next...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Peter P
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for this excellent review! Yes, we hope to may welcome you again, I'm sure you'll love our exquise cuisine as well! Our restaurant Le Mystique makes the Heritage experience even more memorable!

Boston, Massachusetts
Reviewed 4 weeks ago

We just spent 2 nights in Bruges, and picked this hotel from the Rick Steves Bruges book. Its fairly expensive, but if you have the dough, well worth it. we had a beautiful room on the top floor. The staff was incredibly attentive, room was very clean and comfortable. We were comp't breakfast one day - its expensive, but so...

 Report
Helpful?
Thank Glandman
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your review! Yes indeed our breakfast is one of the highlights of the Heritage experience! Our prices are quite reasonable for a four star rated Relais & Châteaux property, and we strive to offer the best possible service and amenities for all of our guests. We recommend all TripAdvisor users to book direct with our hotel to...

Reviewed 4 weeks ago

We had originally booked at another hotel that wasn't clean and we were able to get a reservation that day. I can't imagine how our trip would have been without staying here. The decor is traditional but it is beautiful and the accomodations are modern and amazing. We had a beautiful spacious room. The location is close to everything. The...

 Report
Helpful?
Thank Nicole H
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you so much for your review! We feel happy to know that you found value in the Heritage experience in the heart of Bruges! We're looking forward to your next visit, as a Privilege member you'll benefit now extra values!

Baltimore, Maryland
Reviewed 4 weeks ago

A beautifully updated former home with perfect details. It is an oasis of calm in this delightful town which, unfortunately, has become almost overwhelmed by tour groups. The Heritage helps make the visit a success.

Review collected in partnership with Relais & Chateaux
 Report
Helpful?
Thank George S
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

We feel delighted to read that you had such a great experience with us. Our entire team and myself are looking forward to welcome you back in our oasis of calm in the heart of our magical town! Thank you for your recommendation here on TripAdvisor!

Boston, Massachusetts
Reviewed 5 weeks ago

Most memorable in our experience was the attention to quality, seen in everything from the manner of the front desk and breakfast staff to the little thoughtful details in the public areas and in our room. Every effort is made to ensure that the visitor feels genuinely welcome and comfortable. We appreciated the warm courtesy of everyone we met in...

Review collected in partnership with Relais & Chateaux
 Report
Helpful?
Thank wrensula
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

We feel delighted to read that you had such a memorable experience with us in the hear of Bruges. Our staff goes above and beyond to service our guests, thank you for your kind words! We can't wait to welcome you back!

London, United Kingdom
Reviewed 11 April 2017

We stayed for a weekend on the third floor near the lift. It was a very comfortable room and hotel. The food was excellent - even afternoon tea was lovely! The bathroom and bedroom were perfectly adequate for a short stay and very comfortable. The staff were very friendly, helpful and well trained. We'd definitely stay again.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Tanith F
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you very much for your positive review! We feel pleased to read that you would stay with us again when visiting Bruges. Indeed, our entire team and myself love to treat all our guests as real Royals! We can't wait to welcome you back with us in the heart of Bruges!

Reviewed 11 April 2017 via mobile

The hotel is very centrally located. The decor of the room was very quaint and local flemish. The staff very attentive and service quite personalised. The room had everything we needed, including a nespresso machine and a small bose music player. The restaurant is closed on Mondays so can't comment. I don't think you need more than one day in...

 Report
Helpful?
Thank Maria0Magdalena
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

What great to read that you enjoyed your one night stay in Bruges. We hope you can stay a little bit longer when visiting Bruges again, there are so many things to do: Wondering the Flemish Primitives in our museums, climbing the Belfry tower, boat tour on Bruges' Canals, strolling around and disovering many romantic hotspots and of course don't...

Brussels, Belgium
Reviewed 10 April 2017

Very good location to stay in Bruges! Hotel staff was very nice and welcoming! We also left our luggage with the hotel after checkout for the entire afternoon and into the evening. The hotel did not mind at all! We highly recommend!

Review collected in partnership with Relais & Chateaux
 Report
Helpful?
Thank Christy K
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your 5* review! It was a great pleasure to have you as our guests and hope to may welcome you back soon with us in the heart of Bruges for another memorable holiday!

Alphen aan den Rijn, The Netherlands
Reviewed 1 April 2017

Super location in the centre of the city and still cheap parking less than 10,- fot 24 hours. Restaurant deserves at least 2 Michelin stars. 2 young chefs with great crearivity and still understand the classic kitchen laws.

Review collected in partnership with Relais & Chateaux
 Report
Helpful?
Thank erikj280
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you so much for all your stars! I'll forward your comments to our entire restaurant team. We are thrilled that we succeeded in exceeding your expectations! Should your future travels bring you to Bruges, we would welcome another opportunity to serve you.

1,024 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (585)
Viewed
Hotel & Grounds (111)
Viewed
Family/Play Areas (2)
Viewed
Room/Suite (174)
Viewed
Bathroom (38)
Viewed
Dining (58)
Viewed
View from Room (7)
Viewed
Pool/Beach Area (1)
Viewed
0:48
Videos (3)
Viewed
Other (191)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (388)
Viewed
Amenities (40)
Viewed
Deluxe Room (64)
Viewed
Dining (44)
Viewed
Suite Overlooking the Belfry Tower (77)
Viewed
Suite Overlooking the Theatre Building (70)
Viewed
Superior Room (50)
Viewed
The Hotel (43)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (51)
Viewed
Dining (12)
Viewed
Bathroom (6)
Viewed
Room/Suite (25)
Viewed
Hotel & Grounds (7)
Viewed
Other (1)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Bruges hotels
0.4 km away
Hotel Prinsenhof Bruges
0.3 km away
Hotel Dukes' Palace Bruges
0.4 km away
Relais Bourgondisch Cruyce - Luxe Worldwide Hotel
Show Prices
Show Prices
Show Prices
0.6 km away
Hotel van Cleef
Hotel van Cleef
#1 of 97 in Bruges
351 reviews
0.3 km away
Grand Hotel Casselbergh Bruges
0.4 km away
Pand Hotel Small Luxury Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Perfectly situated near the Market Place, the four star boutique Hotel Heritage Relais & Chateaux is within walking distance of the city's most desirable sites, including the theatre district, shopping district, gourmet restaurants, and popular tourist attractions, such as the Belfry Tower, the Church of Our Lady, the Basilica of the Holy Blood as well as all of the historic museums. Isabelle and Johan Creytens together with all the team, are very pleased to welcome you very soon at Hotel Heritage! ... more   less 

Additional Information about Hotel Heritage - Relais & Chateaux

Address: 11 Niklaas Desparsstraat, Bruges 8000, Belgium
Region: Belgium > Flanders > West Flanders Province > Bruges
Price Range: $282 - $865 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Heritage - Relais & Chateaux 4*
Number of rooms: 22
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hotwire, Hotels.com, Travelocity, Cheap Tickets, World Independent Hotel Promotion, getaroom.com, HotelQuickly and HRS so you can book your Hotel Heritage - Relais & Chateaux reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Heritage - Relais And Chateaux
Heritage Hotel Bruges
Hotel Style:
#2 Business Hotel in Bruges
#2 Green Hotel in Bruges
#3 Romantic Hotel in Bruges
#4 Luxury Hotel in Bruges
#6 Family Hotel in Bruges
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Heritage - Relais & Chateaux staff and other travellers.
9 questions
Ask a question

See all questions (9)

Questions? Get answers from Hotel Heritage - Relais & Chateaux staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had 2 lovely rooms on the top floor over looking the roves of Bruges ”
colkatruck, 5 May 2017 | Read review
“Room Nr. 23 small bud very good.”
Sjamarbo, 2 May 2017 | Read review
“Room 401 - its a small suite”
Glandman, 25 Apr 2017 | Read review
“A room at the back of the hotel might be quieter than the road side. There isn't much traffic.. but when there is traffic it's al little noisy. ”
931tanithf, 11 Apr 2017 | Read review
“On the 4th floor is a rooftop space to enjoy your coffee or cocktails outside.”
498christyk, 10 Apr 2017 | Read review
5 of 5
Orbitz.com
USD 245* /night
View Deal
Expedia.comUSD 245
Hotels.comUSD 245
Relais & ChâteauxUSD 313
View all 8 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates