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Hotel Heritage - Relais & Chateaux

Travellers' Choice award winner
#5 of 97 Hotels in Bruges
GreenLeadersBronze level
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Hotel Heritage - Relais & Chateaux
Hotel Heritage - Relais & Chateaux
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1,635 Reviews from our TripAdvisor Community

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Showing 1,232: English reviews
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Boston, Massachusetts
Reviewed yesterday NEW

Most memorable in our experience was the attention to quality, seen in everything from the manner of the front desk and breakfast staff to the little thoughtful details in the public areas and in our room. Every effort is made to ensure that the visitor feels genuinely welcome and comfortable. We appreciated the warm courtesy of everyone we met in...

Review collected in partnership with Relais & Chateaux
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Helpful?
Thank wrensula
London, United Kingdom
Reviewed 1 week ago

We stayed for a weekend on the third floor near the lift. It was a very comfortable room and hotel. The food was excellent - even afternoon tea was lovely! The bathroom and bedroom were perfectly adequate for a short stay and very comfortable. The staff were very friendly, helpful and well trained. We'd definitely stay again.

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Helpful?
Thank Tanith F
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you very much for your positive review! We feel pleased to read that you would stay with us again when visiting Bruges. Indeed, our entire team and myself love to treat all our guests as real Royals! We can't wait to welcome you back with us in the heart of Bruges!

Reviewed 1 week ago via mobile

The hotel is very centrally located. The decor of the room was very quaint and local flemish. The staff very attentive and service quite personalised. The room had everything we needed, including a nespresso machine and a small bose music player. The restaurant is closed on Mondays so can't comment. I don't think you need more than one day in...

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Helpful?
Thank Maria0Magdalena
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

What great to read that you enjoyed your one night stay in Bruges. We hope you can stay a little bit longer when visiting Bruges again, there are so many things to do: Wondering the Flemish Primitives in our museums, climbing the Belfry tower, boat tour on Bruges' Canals, strolling around and disovering many romantic hotspots and of course don't...

Brussels, Belgium
Reviewed 1 week ago

Very good location to stay in Bruges! Hotel staff was very nice and welcoming! We also left our luggage with the hotel after checkout for the entire afternoon and into the evening. The hotel did not mind at all! We highly recommend!

Review collected in partnership with Relais & Chateaux
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Helpful?
Thank Christy K
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your 5* review! It was a great pleasure to have you as our guests and hope to may welcome you back soon with us in the heart of Bruges for another memorable holiday!

Alphen aan den Rijn, The Netherlands
Reviewed 3 weeks ago

Super location in the centre of the city and still cheap parking less than 10,- fot 24 hours. Restaurant deserves at least 2 Michelin stars. 2 young chefs with great crearivity and still understand the classic kitchen laws.

Review collected in partnership with Relais & Chateaux
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Helpful?
Thank erikj280
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you so much for all your stars! I'll forward your comments to our entire restaurant team. We are thrilled that we succeeded in exceeding your expectations! Should your future travels bring you to Bruges, we would welcome another opportunity to serve you.

Nice, France
Reviewed 3 weeks ago

Lovely hotel with excellent facilities. Breakfasts not to be missed. Perfectly located in the heart of old Bruges to step out and explore this historical and cultural town. Staff very friendly and helpful.

Review collected in partnership with Relais & Chateaux
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Thank 776gavinc
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Yes indeed, our breakfast is one of the highlights when staying in Bruges. Beside the buffet with a huge variety of local products, Stefanie and Eugéne suprises our guests with many extra side-dishes and don't miss our classics: Benedict eggs, old fashioned waffles,... We work hard to ensure that our guests are pleased from check-in to check-out. Our award winning...

Alberta, Canada
Reviewed 4 weeks ago

I recently visited Relais & Chateaux Hotel Heritage with my husband & another couple for a more luxurious trip to Bruges. Hotel Heritage is located in the perfect location for travelers interested in exploring the city on foot & surrounded by a number of great restaurants & shops (without being too noisy late in the evening.) Hotel concierge is able...

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Helpful?
Thank TLTravelTrips
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

We cannot thank you enough for your comments and review ! We look forward to your return to Bruges in the near future and hope you will share your magical experience with friends and family! We pride ourselves being Relais and Châteaux members and we are thrilled you enjoyed a luxurious trip to Bruges !

Louisville, Kentucky
Reviewed 4 weeks ago

My wife and I visited Bruges for just a few days. The Hotel Heritage was centrally located and offered absolutely superb lodging for our excursion. We enjoyed its outstanding restaurant as well as its weekly informat wine and cheese party for guests. The breakfast buffet is absolutely outstanding, and far superior to anything we have encountered elsewhere in Europe or...

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1Thank William P
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

WOW, indeed a breakfast at the Heritage is one of the highlights when visiting Bruges! We feel delighted to know that you started your day in Bruges with full energy. Our buffet is a unique experience, beside the many local products Stefanie end Eugéne serve additional side-dishes to surprise our guests. They love to serve our 'Classics' such as Benedict...

Belfast, United Kingdom
Reviewed 4 weeks ago

Can't recommend this hotel enough. This beautiful hotel is in the centre of Bruges just off the main square. All staff very friendly and the owners were all ways about. We had dinner in the restaurant and it was excellent.

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Helpful?
Thank Stephen D
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Thank you for your recommendation! Indeed, our hotel is situated in the heart of Bruges! We feel so happy to read that you enjoyed the gastronomical experience of our house. We advise future guests to book their dinner along with the room reservations as our seats are limited! We hope to may welcome you again for another taste of our...

Saint Paul, Minnesota
Reviewed 19 March 2017

We stayed 3 nights at Hotel Heritage and it was wonderful. Location is the best, just steps away from the main square and several great restaurants. Easy cab ride or bus from the train station. Lovely space. Rooms are on the smaller side, but plenty of good common space. Staff is great.

Review collected in partnership with Relais & Chateaux
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Thank Cindy B
VincentLabrosse, Manager at Hotel Heritage - Relais & Chateaux, responded to this review

Indeed, a stay of 3 nights is ideal to discover our magical city! Visit museums, boat trip on Bruges' canals, horse drawn carriage and taste beer and chocolate! So many things to do! Our Classic rooms have a surface between 20 and 25m². If you prefer to stay in a more spacious room on your next visit, we recommend to...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Perfectly situated near the Market Place, the four star boutique Hotel Heritage Relais & Chateaux is within walking distance of the city's most desirable sites, including the theatre district, shopping district, gourmet restaurants, and popular tourist attractions, such as the Belfry Tower, the Church of Our Lady, the Basilica of the Holy Blood as well as all of the historic museums. Isabelle and Johan Creytens together with all the team, are very pleased to welcome you very soon at Hotel Heritage! ... more   less 

Additional Information about Hotel Heritage - Relais & Chateaux

Address: 11 Niklaas Desparsstraat, Bruges 8000, Belgium
Region: Belgium > Flanders > West Flanders Province > Bruges
Price Range: $273 - $837 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Heritage - Relais & Chateaux 4*
Number of rooms: 22
Reservation Options:
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Also Known As:
Hotel Heritage - Relais And Chateaux
Heritage Hotel Bruges
Hotel Style:
#2 Green Hotel in Bruges
#2 Business Hotel in Bruges
#3 Romantic Hotel in Bruges
#4 Luxury Hotel in Bruges
#6 Family Hotel in Bruges
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Heritage - Relais & Chateaux staff and other travellers.
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Questions? Get answers from Hotel Heritage - Relais & Chateaux staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room at the back of the hotel might be quieter than the road side. There isn't much traffic.. but when there is traffic it's al little noisy. ”
931tanithf, 11 Apr 2017 | Read review
“On the 4th floor is a rooftop space to enjoy your coffee or cocktails outside.”
498christyk, 10 Apr 2017 | Read review
“Suites - very comfortable. Sherry and snacks delivered each evening.”
138TimJ, 6 Feb 2017 | Read review
“We stayed in room 31, it was a lower priced room but it was still very good.”
countrycompo, 19 Jan 2017 | Read review
“Room 22 has a pocket sliding door into the bathroom with a motion detecting on (but not off) system. When getting up in the middle of the night to use the facilities, all the lights will go on, and you may not be able to fall back to sleep readily. In addition, to turn the lights off in the middle of the night, the sliding door must be fully closed. To do so, a little push is needed to engage the door fully, and is quite noisy in the middle of the night, in an otherwise silent room. The management seriously needs to rework this situation in an otherwise perfect room.”
683nanettep, 2 Jan 2017 | Read review
5 of 5