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A very short stop in Namur with quick access to the station led me to this hotel. The room was comfortable and overlooked a street opposite the station. It was a Saturday night so there is some noise from the bars until the early hours,...More
We were a bit disappointed by this hotel which was , once upon a time, a fleuron in the centre of Namur.
The hotel is well situated in front of the station. It was clean.
BUT, you get just the basics. The room was small,...More
Response from vincent H, General Manager at Best Western Grand Hotel de FlandreResponded 5 days ago
Thank you for your review on the Tripadvisor website.
We are located in front of the train station of Namur and 100m. from the city center, allowing easy access to the hotel.
I will forward your comment to the maid service.
I booked through Bookings.com and whilst i booked it on the non cancellation basis i now have a father in law who is likely to pass away within two weeks. I therefore requested to change the dates to October or cancel but the hotel refused...More
Response from vincent H, General Manager at Best Western Grand Hotel de FlandreResponded 17 August 2017
Dear Madam, Sir,
Thank you for your review on Tripadvisor.
I'm sorry to see your father-in-law's health on your message.
Unfortunately when booking a few days before, you signed general conditions of sale, indicating that cancellation was impossible.
I understand your disgust, however I invite...More
Opposite the station but appeared to be in a downmarket area. The staff were helpful and friendly enough and stored our bikes for us but we were horrified to find that smoking was allowed in the passageway on our floor for thoughtless smokers that could...More
Response from vincent H, General Manager at Best Western Grand Hotel de FlandreResponded 23 July 2017
Dear Madam, Sir,
Thank you for your comments following your stay at our hotel.
The city of Namur is doing some work to improve traffic in its center.
I will forward your comments to the hotel staff.
We offer a room to store bikes for...More
Stayed for one night, our room had coffee/tea, a small fridge and a water boiler. There's airco and the windows can open.
Breakfast has a good selection, Continental breakfast complimented by eggs, bacon and yoghurt.
As for location, you're right across from the main station...More
Response from vincent H, General Manager at Best Western Grand Hotel de FlandreResponded 20 July 2017
Thank you for your comment on Tripadvisor.
All our rooms have been renovated and have a welcome tray with coffee & tea, a double window that allows to reduce the external nuisances to the maximum, ...
We offer a continental buffet breakfast, including...More
USD 68 - USD 153 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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There is plenty of parking on a nearby multi-storey. It isn't the nicest place, but we parked for 4 nights and all was well! Full price is €21 per day/night, the hotel give you a 'pay' ticket which is only €8...so quite a... More
There is plenty of parking on a nearby multi-storey. It isn't the nicest place, but we parked for 4 nights and all was well! Full price is €21 per day/night, the hotel give you a 'pay' ticket which is only €8...so quite a saving. A couple of tips 1) you will need one 'pay’ ticket per 24 hours you park - so if you leave your car a couple of days, ask for 2 ’pay' tickets etc 2) pay at the barrier when leaving the car park, not at the machine in the centre of the place. Also car park is locked on a Sunday but you can access by swiping the car park ticket at the machine at gate - pay as normal at barrier. PS use C&A store for access when it is open!!
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"Recheck twice price and room size before booking!!!!!"