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NH Brussels Carrefour De L'Europe

NH HotelsUSD 109*
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#64 of 199 Hotels in Brussels
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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939 Reviews from our TripAdvisor Community

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Showing 452: English reviews
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Moretown, Vermont
Reviewed 1 week ago

Our room was pleasant and functional, with a postcard view of the square just below. The hotel is handy to the Gare Centrale, the Grand Place, and a maze of narrow streets packed with cafes and restaurants. The staff was attentive. My one and only complaint is that our room was repeatedly supplied with decaf coffee only!

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Helpful?
Thank William N
Bart R, General Manager at NH Brussels Carrefour De L'Europe, responded to this review

Dear guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Please be assured that all your remarks are highly appreciated and have been forwarded to the concerned department who will take them into consideration for immediate improvement. We look forward to welcoming you soon in NH Carrefour de l’Europe Hotel. Yours...

Potsdam, Germany
Reviewed 1 week ago

The hotel is located in an old building which is fine, I like old buildings. But the rooms need a renovation or at least a complete make-over as the shower was falling apart and the fridge was not working (obviously has not been for quite a time) - although I reported it to the reception desk. The location is amazing...

Review collected in partnership with NH Hotels
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Helpful?
Thank Marion U
Bart R, General Manager at NH Brussels Carrefour De L'Europe, responded to this review

Dear guest, We would like to thank you for having the time to inform us about your experience of your recent stay in our hotel. We sincerely regret that the hotel facilities did not completely meet your expectations and we hope you will accept our most sincere apologies for the inconvenience caused by this. Please be assured that all the...

Reviewed 1 week ago

Very centrally located, but a tired hotel. The room smelt musty. Opening the window improved the small, but it was too noisy overnight. Breakfast was basic and expensive - much better value in nearby cafes. Rail stations were very close.

Review collected in partnership with NH Hotels
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Helpful?
Thank ozidave2017
Bart R, General Manager at NH Brussels Carrefour De L'Europe, responded to this review

Dear guest, On behalf of our entire team we would like to thank you for taking the time to share the experience of your recent stay in our NH Carrefour de l’Europe Hotel. We do regret that the hotel facilities and did not completely meet your expectations and we hope you will accept our sincere apologies for the inconvenience. Please...

Reviewed 2 weeks ago

The hotel is very conveniently located near the central station and the Grand’ Place. I always stay at this hotel when I am in Brussels for business. The rooms are very clean and rather quiet, although the hotel lies just in the city centre with a lot of tourists around at all time. The staff is nice and always willing...

Review collected in partnership with NH Hotels
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Helpful?
Thank marcoG4465IG
Bart R, General Manager at NH Brussels Carrefour De L'Europe, responded to this review

Dear Guest, We would like to thank you for your rewarding feedback on our hotel received through the Tripadvisor website. We are pleased to hear you enjoyed your stay in our property. As we try to maintain an outstanding service for our guests, it is a pleasure to share comments like yours with our staff members. Looking forward to the...

Reviewed 3 weeks ago via mobile

A reasonable and easy hotel, suitable for tourists in the heart of Brussels with good transport links. The brf buffet was ok, and the reception friendly and helpful. We were happy with our room, although some problems were in the room service.

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Helpful?
Thank Varpuliini
Bart R, General Manager at NH Brussels Carrefour De L'Europe, responded to this review

Dear guest, On behalf of our entire team we would like to thank you for taking the time to share the experience of your recent stay in our NH Carrefour de l’Europe Hotel. We do regret to know that you experienced problems with the room service and we hope you will accept our sincere apologies for the inconvenience. Please be...

Singapore
Reviewed 3 weeks ago via mobile

I would believe this would have been a 4 or 5 star review if not for the fact that I did not stay there. Unfortunately, have had a completely last minute change of plans due to the train tickets as I was coming in from Amsterdam. Very unfortunate that I had to literally plead with Expedia and the hotel to...

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Helpful?
Thank jillie_sg
Bart R, General Manager at NH Brussels Carrefour De L'Europe, responded to this review

Dear client, At first I would like to thank you for sharing your experience , I regret your unfortunate experience regarding your feeling. Client’s experience is the most pertinent way to understand how we are performing and we can assure you that your feedbacks form the basis of our points of improvements. Therefore, I kindly invite you to contact us...

Chester, United Kingdom
Reviewed 4 weeks ago via mobile

Fantastic location - just 2 minutes walk away from the Central station and just a couple of minutes walk from the square. Plenty of chocolate shops within range for souvenirs/presents if needed! Comfortable, although can be noisy if you are towards the front of the hotel. Staff pleasent and helpful.

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Helpful?
Thank RJH48
Bart R, General Manager at NH Brussels Carrefour De L'Europe, responded to this review

Dear guest, We would like to thank you for the rewarding comment on our NH hotel you posted on Tripadvisor website. We are very glad to hear that you enjoyed your stay with us as this is our main objective every day. We are sorry to hear about the noise issues you suffered. Due to the central location of our...

Calgary
Reviewed 4 weeks ago

I have stayed at many NH hotels, and always appreciated something about the hotel. This one is in a good location, just a few steps from the Grand Place. Otherwise, it's hard to say anything good. We were tucked into an attic room, in a tiny room with sloped ceilings and little headroom, tiny windows, and a pervading smell of...

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Helpful?
Thank calgarytravels62
Bart R, General Manager at NH Brussels Carrefour De L'Europe, responded to this review

Dear guest, On behalf of our entire team we would like to thank you for taking the time to share the experience of your recent stay in our NH Carrefour de l’ Europe Hotel. We do regret that the hotel room and internet facilities did not meet your expectations and we hope you will accept our sincere apologies for the...

Reviewed 4 weeks ago

Especially if you admire reaching most touristic places via multiple short walkings after a long business day, you will love here. Staff is the most helpful on any matter. All in all, I recommend to all who seek sigthseeing and a comfortable bed.

Review collected in partnership with NH Hotels
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Helpful?
Thank a_pekeroglu
Reviewed 18 April 2017

I stayed in this hotel for one night. Good central position, very friendly and kind personnel. The building is not new but nice. The only problem was cold air conditioning in the night and it was not possible to increase temperature.

Review collected in partnership with NH Hotels
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Helpful?
Thank emarafioti

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The elegant 4-star NH Brussels Carrefour de l'Europe enjoys a prime spot in the heart of Brussels' historic city center. It is just a short walk to the historic Grand Place and Central Station. It's an area that's both rich in heritage, and lively and cosmopolitan in feel. ... more   less 

Additional Information about NH Brussels Carrefour De L'Europe

Address: Rue du Marche aux Herbes 110, Brussels 1000, Belgium (Formerly Best Western)
Region: Belgium > Brussels
Price Range: $135 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Brussels Carrefour De L'Europe 4*
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with NHHotels, Expedia, Hotwire, Orbitz, Priceline, Hotels.com, Booking.com, Agoda, Cancelon, TripOnline SA, getaroom.com, HotelQuickly and Hotel.de so you can book your NH Brussels Carrefour De L'Europe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Premier Carrefour De l`Europe Hotel Brussels
Best Western Hotel Brussels
Best Western Brussels
Brussels Best Western
Hotel Style:
#17 Green Hotel in Brussels
#28 Family Hotel in Brussels
#40 Luxury Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from NH Brussels Carrefour De L'Europe staff and other travellers.
9 questions
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Tampa, Florida
over a year ago
Nevada City, California
over a year ago

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Questions? Get answers from NH Brussels Carrefour De L'Europe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view of the square unless you need absolute silence.”
williamn152, 22 May 2017 | Read review
“Don't let them assign you to the top floor!”
calgarytravels62, 29 Apr 2017 | Read review
“The front!”
SusanaF763, 13 Mar 2017 | Read review
“As for a room with a vIew... See pictures of actaul room view in Day & Night”
  • View from suite at night of Plaza and tower of Grand Place
  • View from suite at day of Plaza and tower of Grand Place
  • Suite desk chair missing arm.
t0masfs, 19 Jan 2017 | Read review
“Ask room with view to the Grand Plaza”
  • Room's view
  • Night view
Audirmartins, 16 Jan 2017 | Read review
5 of 5
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USD 109* /night
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Prices are for 1 room, 2 adults
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