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The Hotel - Brussels

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The Hotel - Brussels
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4,329 Reviews from our TripAdvisor Community

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Showing 2,668: English reviews
Wellington, New Zealand
Reviewed 22 August 2016 via mobile

The main reason I choose The Hotel was for its location, I was traveling through Europe via train and The Hotel was in a great location, close to the train station, within walking distance of most of the sites I wanted to see and the metro is close by so I could easily get to the rest. I was reply...

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Helpful?
Thank Irish_Kiwi77
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Irish_Kiwi77, How nice it is to read your review, thank you very much for your kind words! We're very happy to see that we were able to help you have a nice and comfortable time in Brussels. It was a pleasure having you over and helping you get around the city to discover all the gems we have to...

Reviewed 22 August 2016 via mobile

I loved this hotel it was in a great location between all of the boutiques I love, the street which the hotel is located reminds me with Champs-Élysées in Paris with all the famous brands, the rooms are modern, chic and clean.Staff are professional but the breakfast was poor and basic not a 5 star hotel standard.

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Thank Missvip1
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Missvip1, Thank you for having taken the time to write down your comments. It's a pleasure to see that you have enjoyed your stay and that you liked the room as well as the location, what a nice compliment to be compared to the Champs-Élysées ! Please accept our apologies for the inconvenience you encountered with the breakfast. I...

Reviewed 21 August 2016 via mobile

Modern and fashionable hotel with great views of the city. Very comfortable beds. Excellent location near the major sites and shopping centers. We enjoyed our stay there but we had a problem with our room key cards which were not working (this is the first time we had such a problem in all the times we have stayed in various...

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3Thank Theodoti
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Theodoti, Many thanks for having taken the time to write down your comments. It's a pleasure to see that you have enjoyed your stay with us and that you liked our location as well as the comfort of the rooms. We highly apologize for the inconvenience you encountered with the key card, we hope this didn't overshadow your stay...

IDF
Reviewed 18 August 2016

Excellent hotel with everything you would expect from a 4 star. The room was spotless and very comfortable, the bed was excellent and the bathroom was modern and convenient. As I was there for a seminar, I did't have much time to interact with the hotel staff but the few interactions I had were good. I would definitely recommend this...

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Thank L G
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear L G, How nice it is to see you have enjoyed your stay with us, thank you very much for your kind words! We are happy that you liked the room as well as our service. We were thrilled to have you over and are glad you felt the same way. In the hopes of welcoming you back again...

Reviewed 17 August 2016

My girlfriend and I stayed over the Hotel, and had a great time. The location is highly convenient, easily reached it with public transfered and easily got to places in evening with tram/metro which is right next door. The hotel is very fashionable, which added to the nice experience. The rooms are great, the couch in the rooms very comfy...

Review collected in partnership with this hotel
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Thank German K
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear German K, What an absolute pleasure it is to read your review, thank you very much for your kind words and detailed feedback. We are very happy to see that you and your girlfriend enjoyed your stay with us and that you liked the rooms as well as the spa and fitness. Your compliment about the cleanliness is highly...

London
Reviewed 15 August 2016

Absolutely amazing hotel with great views and the location is in the heart of luxury shopping district. Rooms are very clean and specious. Loved every minute of my stay. Reception staff is professional and friendly. I was served by Spanish guy- he was superb. Thank you for making my visit to Brussels so fantastic and worry free.

Review collected in partnership with this hotel
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Thank 21magdalenar
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Magdalena, What an absolute pleasure it is to read your review, many thanks for your kind words! We are very happy to see that we could help make your visit to Brussels memorable and fantastic, that's always nice to hear. In the hopes of welcoming you once again in the near future, the entire The Hotel team and myself...

Badalona, Spain
Reviewed 14 August 2016 via mobile

The hotel is in a very good street, near to the center a few minutes walking of the most famous places. Is a very high building and has very good view to the city. The rooms are very confortables, including smart TV and courtesy drinks and coffe. Nevertheless, the breakfast is poor and has not any loyalty program. Certainly good...

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Helpful?
Thank Rafel V
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Rafel, Thank you for having taken the time to write down your comments. We are happy to see that you have enjoyed your stay with us and that you liked our location as well as the view and the rooms. However, we are disappointed to see that the breakfast did not live up to your expectations, for which we...

Granger, Indiana
Reviewed 14 August 2016 via mobile

Nice hotel...comfortable rooms, clean bathroom... Nice level of luxury! Breakfast is good as well. Front desk staff are helpful and friendly. Location is great... In the same street as many of the high end stores. We walked to grand palace to see the flower carpet....w were lucky to catch this on the couple days that we were in Brussels.

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Thank mercygirl86
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear mercygirl86, Thank you for having taken the time to write down your comments. We are very happy to see that you liked your stay with us and our location as well as our services. You indeed couldn't have found a better timing, the Flower Carpet is a definite must to see when in Brussels during this time! In the...

Dubai
Reviewed 12 August 2016

This is the right place to stay in Brussels, I don't know why this hotel is a 4 star, this deserves to be a 5 star. Excellent service, feels like home. Professional staff and very good room service. The hotel is way better than the other hotels nearby (Sofitel, steigenberger etc.) hats off !

Review collected in partnership with this hotel
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Thank Abood_2508
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Abood_2508, How lovely it is to read your review, many thanks for your kind words! It is an absolute pleasure to see that you have enjoyed our level of service, the best comment we can get is that a guest feels at home during his stay, so your feedback is highly appreciated :-) We were thrilled to have you...

Bangkok
Reviewed 11 August 2016

Very nice hotel with a very convenient location. Very clean bedroom and nice view of Brussels right from the bed room. The shopping centers around the hotel adds the value of the location. If I would go back to Brussels, I will be staying in the same hotel.

Review collected in partnership with this hotel
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Thank amare190
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear amare190, Many thanks for having taken the time to write down your comments and how nice is it to read them, thank you for your lovely words. We are happy to see that you liked the location as well as the views. We would be thrilled to have you over again when you're in Brussels, so do not hesitate...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
The Restaurant by Pierre Balthazar
The Restaurant by Pierre Balthazar
Cuisines: Belgian, European, French, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
The Hotel is changing Brussels.One of the most exclusive and fashionable addresses in Brussels. A superb combination of city views and excellent accessibility.The Hotel change the way you stay in Brussels. Enjoy relaxed luxury and sophisticated services on every visit. ... more   less 

Additional Information about The Hotel - Brussels

Address: 38, Boulevard de Waterloo, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: $171 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Hotel - Brussels 4*
Number of rooms: 421
Reservation Options:
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Hotel Style:
#2 Spa Hotel in Brussels
#14 Luxury Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel - Brussels staff and other travellers.
32 questions
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Questions? Get answers from The Hotel - Brussels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher up has the best view!”
 of 5 bubbles Romereiziger, 26 Mar 2017 | Read review
“Ask for a room in high floor to get the opportunity to admire the view (both side are nice)”
 of 5 bubbles 79benjamind, 24 Mar 2017 | Read review
“Ask for a high floor”
 of 5 bubbles TobiasSweden, 23 Mar 2017 | Read review
“ask for high floor, window view facing towards grand palace side.”
  • Room
 of 5 bubbles QuantumCoco, 6 Mar 2017 | Read review
“Pick a room in the upper floor to enjoy the city-view!”
 of 5 bubbles 923sebastiand, 20 Feb 2017 | Read review
5 of 5