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The Hotel - Brussels

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The Hotel - Brussels
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4,330 Reviews from our TripAdvisor Community

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Showing 2,669: English reviews
London
Reviewed 12 September 2016

Consistently high standard and the staff are wonderful. I'm looking forward to my next trip. Centrally placed and close to the metro. Delightful location. Spectacular views. Quality bedrooms are a dream. Brussels can be noisy with sirens. I have stayed in may different hotels around the City.

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Helpful?
Thank 655robinj
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Robin, Receiving such a review is always a pleasure, many thanks for your kind words! We are happy to read that you like our service as well as our location, views and bedrooms. We are always thrilled to have you over and are happy you feel the same. Should you be planning your next trip to Brussels, do not...

Italy
Reviewed 10 September 2016

Except for its moderate size, the room is the definition of luxury, down to every detail. Think free minibar, laptop to TV wireless casting, high quality bathrobe, etc. Breakfast could be improved (for instance, some hotels offer eggs any style on demand) and common areas are limited. If it's good enough for the Dalai Lama (he was there at the...

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Helpful?
Thank PickyRoam
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear PickyRoam, How lovely it is to read your comment, thank you very much for your kind words! We are happy to see that you have enjoyed your stay with us and that you liked the room and its amenities, that's always nice to hear. Thank you as well for your comment on the breakfast, I will not hesitate to...

Bruxelles
Reviewed 9 September 2016

No TV working in the room (superior corner room) Hdmi cable broken, no solution on the short term. Unstable Wifi, unable to work from home, used my personal hotspot to connect my laptop in the room! Ordered a room service breakfast, getting cheese & pork in the same plate, I'm vege, really embarrassing.

Review collected in partnership with this hotel
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Helpful?
Thank O6048LWmohammedm
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Mohammed, Many thanks for having taken the time to share your comments on this platform as well. It is a pity to see that your stay did not live up to your expectations. Following from your review, we see that there were a lot of very unfortunate events during your stay, for which we would like to apologize. I...

Montreal, Canada
Reviewed 9 September 2016

Excellent room and breakfast. Very helpful concierge. Many stores on the street. Lovely city. Easy access to hop on hop off bus tours of the city, Main square spectacular. We came for a wedding in the hotel and the cocktail on the roof top and the dinner dance on the first floor were great. Food outstanding for the wedding. A...

Review collected in partnership with this hotel
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Helpful?
Thank Carmela M
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Carmela, What an absolute pleasure it is to read your review, thank you very much for your kind words. We're happy to see that you liked the rooms and breakfast as well as the location and we hope that wedding was beautiful. I will not hesitate to share your feedback with the team! Should you be planning your next...

Hamburg, Germany
Reviewed 6 September 2016

Located in the shopping district of the city, The Hotel offers a wonderful view on Brussels. I booked a superior room and it was amazing: huge, comfortable room on the 18th floor, breakfast included, free mini bar and guest access to fitness room and sauna on the 23rd floor. Everything was great and I would book it again as soon...

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Helpful?
Thank Bright91Star
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Bright91Star, It's a real pleasure to read your review, many thanks for your kind words! We are very happy that you have enjoyed your stay with us and that you liked the views as well as the room and amenities, that's always nice to hear. We were thrilled to have you over and are happy you felt the same....

Montréal
Reviewed 6 September 2016 via mobile

My wife and I stayed at THE hotel in Brussels for a family wedding. Check-in was slow....rooms ...modern and comfortable...but not enough space to unpack...no drawers, no dresser. Bathroom small...the bed was super comfortable.

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Helpful?
Thank Michael M
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Michael, Many thanks for having taken the time to write down your comments. It's a pleasure to see you have enjoyed your stay with us and I hope the wedding was fantastic. It's a pity that the size of the room did not live up to your expectations, for which we would like to apologize. Should we have the...

Luxembourg
Reviewed 5 September 2016

Excellent location. The superb view above the city is simply fantastic. The very modern design is very charming. This is truly a top address in Brussels where I will come back for business and private reasons. Only inhouse parking is a bit expensive.

Review collected in partnership with this hotel
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Helpful?
Thank tomsT4560EK
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Tom, It's a pleasure reading your review, thank you for your kind words. We're happy to see that you have enjoyed your stay and that you liked our location as well as the views and design. Thank you as well for your comment on the in-house parking. Should you be staying with us again, please note that there is...

Freiburg
Reviewed 5 September 2016

Having stayed here repeatedly, I particularly enjoy the views and the well equipped gym on the 23rd floor. Service is nice and professional. Nicely designed rooms as well. The downside for me, especially if you stay here often, is the very average breakfast -- it would be great to have more variety rather than same old, same old. Some berries...

Review collected in partnership with this hotel
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Helpful?
Thank Schwarzbaere
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Schwarzbaere, Many thanks for having taken the time give us your detailed feedback, it is with this type of review that we can continue on improving our services. So your opinion is very valuable to us. We are always thrilled to have you over and we understand your point of view. I will transfer your comments to the concerned...

Addis Ababa
Reviewed 3 September 2016 via mobile

It was for a meeting and the hotel was very neat tidy and clean. The staff are helpful and it's location is also very good. There are water jars at the lobby aromated naturally by either lemon and mint or strawberry. It gives good refreshment just at the entrance. The breakfast is rich and good.

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Helpful?
Thank Hasan C
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Hasan, Many thanks for having taken the time to write down your comment. We are happy to see that you have enjoyed your stay with us and that you liked the cleanliness as well as the staff and refreshment at the entrance, that's always nice to hear. We were thrilled to have you over and are happy you felt...

London, United Kingdom
Reviewed 2 September 2016

This is a beautiful hotel in a lovely quiet location, yet still close to all the amenities. The staff are very helpful and friendly. The facilities are good. I would highly recommend this beautiful hotel

Review collected in partnership with this hotel
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Helpful?
Thank Manisha J
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear missy100, How lovely it is to read your feedback, many thanks for your kind words! We were thrilled to have you over and are happy to see you felt the same. I will not hesitate to share your comments with the team. We would love to welcome you once again, so should you be planning your next trip to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
The Restaurant by Pierre Balthazar
The Restaurant by Pierre Balthazar
Cuisines: Belgian, European, French, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
The Hotel is changing Brussels.One of the most exclusive and fashionable addresses in Brussels. A superb combination of city views and excellent accessibility.The Hotel change the way you stay in Brussels. Enjoy relaxed luxury and sophisticated services on every visit. ... more   less 

Additional Information about The Hotel - Brussels

Address: 38, Boulevard de Waterloo, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: $171 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Hotel - Brussels 4*
Number of rooms: 421
Reservation Options:
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Hotel Style:
#2 Spa Hotel in Brussels
#14 Luxury Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel - Brussels staff and other travellers.
32 questions
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Questions? Get answers from The Hotel - Brussels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher up has the best view!”
 of 5 bubbles Romereiziger, 26 Mar 2017 | Read review
“Ask for a room in high floor to get the opportunity to admire the view (both side are nice)”
 of 5 bubbles 79benjamind, 24 Mar 2017 | Read review
“Ask for a high floor”
 of 5 bubbles TobiasSweden, 23 Mar 2017 | Read review
“ask for high floor, window view facing towards grand palace side.”
  • Room
 of 5 bubbles QuantumCoco, 6 Mar 2017 | Read review
“Pick a room in the upper floor to enjoy the city-view!”
 of 5 bubbles 923sebastiand, 20 Feb 2017 | Read review
5 of 5