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The Hotel - Brussels

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The Hotel - Brussels
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4,317 Reviews from our TripAdvisor Community

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Showing 2,662: English reviews
Amstelveen
Reviewed 17 October 2016

A really nice hotel which is centrally located. Very friendly hotel staff and professional. Good value for money with excellent dining facilities. Very clean rooms and accessories. The front desk is very helpful and accommodating. Cant ask for more.

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Helpful?
Thank Jagan R
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Jagan, What a pleasure it is reading your review, many thanks for your kind words! We're very happy to see that you have enjoyed your stay and that you liked our staff as well as the value for money and our restaurant. We were thrilled to have you over and would love to do so again, so should you...

Lisanza, Italy
Reviewed 17 October 2016

Very elegant hotel, excellent customer service. Accessories and free minibar are definitely a plus. The area does not offer many nice restaurants and is not so close to the amenities of the centre on foot: these are the only drawbacks.

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Thank Marusca G
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Cara Marusca, Many thanks for having taken the time to write down your comments. It's a pleasure to see that you have enjoyed your stay with us and that you liked our services as well as the complimentary minibar and amenities. It's a pity however that you weren't able to find some nice restaurants in the neighbourhood. Should we have...

Zurich, Switzerland
Reviewed 13 October 2016

Very central and convenient, close to public transportationa and ritght in city center. Nice restaurant. Great view from a corner room, better be in the hotel watching the city than in the city watching this building.

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Helpful?
Thank Mosad004
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Mosad004, What a pleasure it is reading your review, many thanks for your kind words! We're very happy to see that you have enjoyed your stay and that you liked our location as well as the restaurant and the view. We were thrilled to have you over and are glad you felt the same. Should you be planning your...

Cambridgeshire, United Kingdom
Reviewed 12 October 2016

This hotel is conveniently situated for the sights ,shops and restaurants. Grand Place is a pleasant 20 minute walk, the Sunday antique market, a must see, is 10 minutes away and you can pick up the city tour bus here as well. The hotel staff were courteous and helpful. The room was stylish and clean. We ate breakfast each morning...

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Helpful?
Thank Kenneth S
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Kenneth, Thank you very much for having taken the time to write down your comments. We're thrilled to see that you have enjoyed your stay with us and that you liked our location as well as our rooms and service. I agree with you, the antique market is definite must! It was a pleasure having you over and we...

Eschborn
Reviewed 11 October 2016

A very beautiful and modern Hotel with nice staff. Parking-Fee is way too high, but anything else is really good. Great view over the city and great shopping possibilities nearby. Nice atmosphere in the Hotelbar.

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Helpful?
Thank Jaegh0
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Jaegh0, What a pleasure it is reading your feedback, many thanks for your kind words! We're happy to see that you have enjoyed your stay with us and that you liked our staff as well as the location and atmosphere, that's always nice to hear. Should you be planning your next trip to Brussels, don't hesitate to contact me...

Oslo
Reviewed 10 October 2016

I had the pleasure of staying at The Hotel for two days' meetings. The location with short distrances to the Metro, a pleasant stroll away from the Grand Place, makes it a good alternative for touristrs not afraid of walking to the city centre. The Meeting facilities at the top floor gave a fantastic 360 degrees view whilst at the...

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Helpful?
Thank 65janterjem
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear 65janterjem, Many thanks for having taken the time to write down your comments. It's a pleasure to see that you have enjoyed your stay with us and that you liked our location as well as the conference rooms. We hope you had some fruitful meetings! In the hopes of welcoming you once again in the near future, the entire...

Brussels, Belgium
Reviewed 9 October 2016

I love this place. It's everything an excellent hotel should be. Check-in was swift and welcoming. The bedrooms are super-equipped with lots of efficient high tech gadgetry. The bed was ultra-comfortable supplied with gorgeous Egyptian cotton sheets. I loved the sleek modern bathroom and the shower was brilliant - if only all hotels could provide such easy to use and...

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Helpful?
Thank d0nnema
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Donnema, It doesn't get any better than this, thank you very much for your kind words! This is the type of feedback that pushes us to continue on giving the best of our services. It's a pleasure to see that you have enjoyed your stay with us and that you liked our bedrooms and other amenities as well as...

Roma
Reviewed 7 October 2016

Wonderful location, modern furniture, minimal style. Great view from almost all the rooms; nice cozy SPA at 23rd floor. Very professional behavior from the staff. For business trips, you can pay a little extra for ensure an early check-in and a late check-out.

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Helpful?
Thank Eugenio_842610
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Eugenio, How nice it is to read your feedback, many thanks for your kind words! It's a pleasure to see that you have enjoyed your stay with us and that you liked the views as well as the spa and our services. Should you be planning your next trip to Brussels, do not hesitate to contact me on max.decock@thehotel.be...

Marinha Grande
Reviewed 7 October 2016

The hotel is very competent, the location is very good, right in the hearth of the best shopping avenue, and still not too far from the old city center. Staff was very friendly and helpfull. The hotel was completely renovated and looks quite new.

Review collected in partnership with this hotel
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Helpful?
Thank pedrocM512HS
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Pedro, Many thanks for having the time to write down your comments. It's a pleasure to see that you have enjoyed your stay with us and that you liked our location as well as our staff, that's always nice to hear! In the hopes of welcoming you once again in the near future, the entire The Hotel team and...

Germany
Reviewed 7 October 2016

A gym, sauna, steam bath and relaxation area on the 23rd level with an impressive view. Free mini bar in the room and still water, sparkling water and energy tea in the gym/spa area, which was great as when you work out you drink a lot. Very nice and varied breakfast. I would definitely come again.

Review collected in partnership with this hotel
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Thank P285FDclareb
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear P285FDclareb, What a pleasure it is reading your feedback, many thanks for your kind words! We're happy to see that you have enjoyed your stay with us and that you liked the spa area as well as the complimentary minibar. We were thrilled to have you over and are happy you felt the same. Should you be planning your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
The Restaurant by Pierre Balthazar
The Restaurant by Pierre Balthazar
Cuisines: Belgian, European, French, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
The Hotel is changing Brussels.One of the most exclusive and fashionable addresses in Brussels. A superb combination of city views and excellent accessibility.The Hotel change the way you stay in Brussels. Enjoy relaxed luxury and sophisticated services on every visit. ... more   less 

Additional Information about The Hotel - Brussels

Address: 38, Boulevard de Waterloo, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: $167 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Hotel - Brussels 4*
Number of rooms: 421
Reservation Options:
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Hotel Style:
#2 Spa Hotel in Brussels
#13 Luxury Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel - Brussels staff and other travellers.
32 questions
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Questions? Get answers from The Hotel - Brussels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for high floor, window view facing towards grand palace side.”
  • Room
 of 5 bubbles QuantumCoco, 6 Mar 2017 | Read review
“Pick a room in the upper floor to enjoy the city-view!”
 of 5 bubbles 923sebastiand, 20 Feb 2017 | Read review
“A room on the west side will give you a great view of the Palace of Justice.”
 of 5 bubbles savetruman, 8 Feb 2017 | Read review
“choose a courner room for a beatiful view”
 of 5 bubbles odaoli, 6 Feb 2017 | Read review
“whereas level 24 hosts the panorama lounge and 23 the wellness, level 22 might be the quietest option (deluxe rooms)”
 of 5 bubbles nielsf863, 10 Jan 2017 | Read review
5 of 5