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The Hotel - Brussels

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The Hotel - Brussels
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4,317 Reviews from our TripAdvisor Community

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Showing 2,662: English reviews
Istanbul, Turkey
Reviewed 31 October 2016 via mobile

This was my first experience at "the Hotel". I have stayed at the standard room which was very comfortable. Bed, Pillows, furnitures in the room was very modern and stylish. Bathroom was a bit tight but efficient. Executive lounge was very weak for the amenities, food and service. Location was very close by to the Grand Platz area which is...

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Thank Yetikkm M
Liverpool, United Kingdom
Reviewed 30 October 2016

Went for a weekend and didn't want to leave. Expect a superb room, the best service and the best hotel and you will still not be disappointed. Brussels is one of the best capitals of Europe. If you are there during a weekend, visit the antique market which is just a 15 minutes walk away and make sure you try...

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Thank jones5666
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Jones, What an absolute pleasure it is reading your review, many thanks for the kind words! We were thrilled to have you over and are happy you felt the same. The antique market is definitely a nice place to visit in the weekend indeed. Should you be planning your next trip to Brussels, don't hesitate to contact me on...

Durham, United Kingdom
Reviewed 28 October 2016

The hotel has good access to the Metro underground train system with the Louise station 300 metres away. It is located amongst some of Brussels fashion shops with the middle range British M&S chain just across the road. There is a good restaurant in the hotel but few in the immediate vicinity. The breakfast was good with a wide selection...

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Thank 5907Ric
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear 5907Ric, What an absolute pleasure it is reading your review, many thanks for your kind words and detailed feedback! We're happy that you liked our location as well as the room, amenities and, most importantly, our staff. We were thrilled to have you over and are happy you felt the same. Should you be planning your next trip to...

Court-Saint-Etienne, Belgium
Reviewed 26 October 2016

The Staff is very helpfull. The view and The Panorama Lounge are amazing. Everything was wonderful. The room is clean and functional with a media Hub. You are near Metro/Tram/Bus station Louise. I'll be back soon.

Review collected in partnership with this hotel
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Thank Denis J
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Denis, What a pleasure it is reading your review, many thanks for your kind words! We're happy to see that you have enjoyed your stay with us and that you liked our location as well as the view, the lounge and, most importantly, our staff. That's always nice to hear our efforts are being appreciated. We were thrilled to...

Brussels
Reviewed 25 October 2016

Clean and comfortable rooms in a great location. Beautiful view, totally central location. I would recommend this hotel to everyone. Only downside is that you can easily hear people talk in next rooms

Review collected in partnership with this hotel
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Thank 852arnae
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Arnae, Many thanks for having taken the time to write down your comments. It's a pleasure to see that you have enjoyed your stay with us and that you liked the location as well as the view. We apologize however for the noise issues you have encountered, I will transfer it to the concerned department so they can follow...

Brussels, Belgium
Reviewed 24 October 2016

Again a very nice stay in a unique setting in Brussels. Service is top, rooms clean. Only one details prices went up compared to last year and must say that the value of the exec lounge has seriously dropped. Used to have very tasty appetizers now you don't. For me the executive lounge is a value added while staying over....

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Thank pboumont
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear pboumont, What a pleasure it is reading your review, many thanks for your kind words. We're very happy to see that you have enjoyed your stay with us once again and that you liked our service as well as our rooms. I would like to thank you as well for your comments on the Panorama Lounge, I will pass...

Reviewed 24 October 2016

The staff was very very friendly and you could tell they get on well together. My room was small and it takes a while to get your head around where to switch what things on or off. The ventilation since is a bit annoying as you cannot open the windows to aerate the room which means that cooling/heating system is...

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Thank thomas m
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Thomas, Many thanks for having taken the time to write down your comments. It's a pleasure to see that you have enjoyed your stay with us and that you appreciated our staff and service our staff. That's always nice to hear. We apologize however for the issues you encountered with the ventilation system. I will transfer it to the...

Reviewed 24 October 2016

The hotel is located in the heart of the city in very nice surroundings and very easy to find from the train station. The breakfast is amazing and so are the restaurant af staff. The beds and the rooms are very nice. I love that they have a spa - that I unfortunately didn't visit, but I will do that...

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Thank Julie M
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Julie, Many thanks for having taken the time to write down your comments. It's a pleasure to see that you have enjoyed your stay with us and that you liked the location as well as the breakfast, the room and most importantly our staff. That's always nice to hear. Should you be planning your next trip to Brussels, do...

Province of Varese, Italy
Reviewed 24 October 2016

I've been staying in hotels in Brussels on business for 20 years and have never experienced better. Some excellent features: the sandwich counter in the lobby so you can find something worth eating 24 hrs, the Nespresso machine instead of the bog-standard instant, the gym and spa, the blinds that make the room dark,everything works, everything's spotless, the location is...

Review collected in partnership with this hotel
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Thank adamlL5482SB
Reviewed 22 October 2016 via mobile

I loved my room and all the electronic features. Very clean and comfy. The long leather couch next to the window was particularly charming and comfy place to read. Loved the staff. Good location... I could get a taxi, walk to Post office or Western Union or cafes. Perfect. Just a super chic and comfortable place to see Brussels. (They...

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Helpful?
Thank jocelyn m
HotelBrusselsManager, Community Manager at The Hotel - Brussels, responded to this review

Dear Jocelyn, What a pleasure it is to read your comments, many thanks for your kind words! We're very happy that you have enjoyed your stay with us and that you liked the room with its amenities as well as the location and most importantly our staff. That's always a pleasure to hear. Thank you as well for your comment...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
The Restaurant by Pierre Balthazar
The Restaurant by Pierre Balthazar
Cuisines: Belgian, European, French, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
The Hotel is changing Brussels.One of the most exclusive and fashionable addresses in Brussels. A superb combination of city views and excellent accessibility.The Hotel change the way you stay in Brussels. Enjoy relaxed luxury and sophisticated services on every visit. ... more   less 

Additional Information about The Hotel - Brussels

Address: 38, Boulevard de Waterloo, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: $167 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Hotel - Brussels 4*
Number of rooms: 421
Reservation Options:
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Hotel Style:
#2 Spa Hotel in Brussels
#13 Luxury Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel - Brussels staff and other travellers.
32 questions
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Questions? Get answers from The Hotel - Brussels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for high floor, window view facing towards grand palace side.”
  • Room
 of 5 bubbles QuantumCoco, 6 Mar 2017 | Read review
“Pick a room in the upper floor to enjoy the city-view!”
 of 5 bubbles 923sebastiand, 20 Feb 2017 | Read review
“A room on the west side will give you a great view of the Palace of Justice.”
 of 5 bubbles savetruman, 8 Feb 2017 | Read review
“choose a courner room for a beatiful view”
 of 5 bubbles odaoli, 6 Feb 2017 | Read review
“whereas level 24 hosts the panorama lounge and 23 the wellness, level 22 might be the quietest option (deluxe rooms)”
 of 5 bubbles nielsf863, 10 Jan 2017 | Read review
5 of 5