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Stanhope Hotel

Travellers' Choice award winner
#20 of 199 Hotels in Brussels
GreenLeadersSilver level
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1 room 2 adults 0 children
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Stanhope Hotel
Stanhope Hotel
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1,173 Reviews from our TripAdvisor Community

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Showing 638: English reviews
Brussels, Belgium
Reviewed 1 February 2011

The hotel is positioned in the European Quarter of Brussels and therewith very well positioned. The rooms are spacious with comfortable beds. The hotel has lots of charme and is very stylish. The wellness area is not that special. The Breakfast is very French and would need to have some more international flair. Public transport is close by.

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Helpful?
Thank sschaefers
The_Management_Team, Directeur général at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for having taken the time to inform us about your positive experience trough the Tripadvisor website and we are pleased that you enjoyed your stay. We are currently working to keep up the high level of services; the feedback of our guests is very useful information for future improvements. Your suggestion concerning...

Oxford
Reviewed 24 January 2011

Service at the Stanhope was faultless- efficient and unobtrusive. Breakfast was very good. The bar was a little soulless as it is just a corner of the lobby but the drinks were refreshingly inexpensive for a hotel of this standard. The hotel was perfectly located for the meeting I was attending in the city. The L'Occitane toiletries were another plus....

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Thank EJF212
The_Management_Team, Directeur général at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for having taken the time to inform us about your positive experience trough the Tripadvisor website. We are pleased to hear that you enjoyed your stay that you really appreciated the ‘Occitane’ toiletries in your room. As we are currently working to keep up the high level of services; the feedback of...

Brussels, Belgium
Reviewed 19 January 2011

I would definately NOT recommend booking a table at the Stanhope restaurant if the group is more than 8 - we were restricted to one choice of menu although we wanted to give our choice in advance. We were told this was not possible and one menu had to be given for everyone although we were only a table of...

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2Thank Brussels091
The_Management_Team, Directeur général at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for your feedback trough the Tripadvisor website and we regret to hear that the service was not at your satisfaction. Your remarks have been forwarded to the Manager of the concerning departments and an internal investigation has been done. As we are not able to have a direct contact with you, may...

london
Reviewed 31 December 2010

After walking around the centre for many hours in the freezing cold coming back to the Stanhope, to our warm cosy room with its four poster bed was sheerbliss! I requested the four poster prior to my visit and the staff were more then happy to see that i got the room i requested . The L'Occitane toiletries, being my...

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Helpful?
Thank cindy0
The_Management_Team, Directeur général at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for your nice comments we received trough the Tripadvisor website. We are pleased to hear that you enjoyed your stay, the warm cosy bed and the Occitane toileteries. As our staff members are currently trying to keep up the high level of services, it is always a pleasure to receive positive feedbacks...

Philadelphia, PA
Reviewed 23 December 2010

I wasn't disappointed in my stay the Stanhope and would (will?) probably stay there again when I'm in Brussels on business. However, the Stanhope should certainly not be a five-star hotel. The good: beautiful lobby and garden, and friendly staff. The bad: antique shower head that was busted, so I had to hold it; stained carpeting; tiny, cramped elevator; unattractive...

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Thank Aristoseimi
The_Management_Team, Directeur général at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for having taken the time to inform us about your experience trough the Tripadvisor website and the positive feedback on our lobby, back yard and friendly staff. We have also taken carefully note of your remarks and we hope you will accept our most sincere apologies for the inconvenience caused in the...

Edinburgh, United Kingdom
Reviewed 22 December 2010

The hotel is pretty well conserved, seems they invest huge amounts in maintaining the place. Unfortunately the service is weak. At our arrival they were hosting an event for christmas and had a lack of staff to control all the situation. The security machine was broken and the mini bar half empty and they were unable to fix it due...

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1Thank Amagaona
The_Management_Team, Directeur général at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for having taken the time to inform us about your experience on your recent stay in our property. We regret to hear that our level of services was not upon expectations and we hope you will accept our most sincere apologies for the inconvenience caused in the different situations. Your remarks have...

Southend-on-Sea, United Kingdom
Reviewed 21 December 2010

Arrived at The Stanhope, exhausted after a long days travelling due to delays on the wonder that is... Eurostar and negotiating some interesting directions from a local to get from the Metro to the Hotel. (We walked about 25 mins in the wrong direction, the reality was the hotel was only a two minute walk from the Metro Station Trone)...

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Thank PaulMarks007
The_Management_Team, Directeur général at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for having taken the time to inform us about your positive experience trough the Tripadvisor website and we are pleased that you enjoyed your stay. We have taken carefully note of your remark concerning the breakfast and we hope you will accept our most sincere apologies for the inconvenience your experienced during...

Stockholm, Sweden
Reviewed 19 December 2010

Nice interior decorations. Bath robes n complimentary shoe shine. 20 minutes walk to Grand Plaza passing by parks, castle, art museum n clockwork.

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Thank Berong
The_Management_Team, Directeur général at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for having taken the time to share your experience with the Tripadvisor travellers. We are pleased to hear that you enjoyed your stay, the Hotel decoration, the amenties and the nice walk to the Grand Place. Looking forward to the pleasure of welcoming you back in the near future, we remain, Yours...

Stockholm, Sweden
Reviewed 13 December 2010

I am a repeat client of the Stanhope Hotel and I was highly impressed with Delphine who welcomed me upon my arrival. She even remembered that I stayed there before (Delphine has outdone herself once again!). I was not only extremely pleased with my room but also the location itself as it was steps from my conference --- perfect !...

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Thank GlobeQuencher
The_Management_Team, Directeur général at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for your fidelity and your nice comments we received trought the Tripadvisor website. We are pleased to hear that your stay and conference met your expectations. Your special 'thank you' has been forwarded to Delphine who returns her greatfullness for this personnal appreciation. Looking forward to the pleasure of welcoming you back...

Heilbronn, Germany
Reviewed 27 November 2010

I have to start with the fact that there is not *anything* bad I can say about the Stanhope. Great service, more than clean rooms, great staff. Oh, that reminds me of one downside, my keycard had to be rewritten by the receptionist about four times in a two-night stay, but that's about it - the gentlemen who had to...

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Thank jkr_on_the_web
The_Management_Team, Directeur général at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for your appreciations we received trough the Tripadvisor website. We are pleased to hear that you enjoyed your stay and the Belgian chocolates of the minibar. As we are currently trying to keep up a high level of services in all departments, it is always a pleasure to share the positive feedbacks...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Brighton Restaurant
Brighton Restaurant
Cuisines: European, French, Mediterranean
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Offering a luxurious escape from your daily life, Stanhope Hotel is situated in the European Quarter, near the historical centre of Brussels and close to the famous Sablon Antique Square.This fabulous boutique hotel is a peaceful heaven in a prestigious turn-of-the-century Brussels residence. In 1991, Stanhope Hotel, located in the centre of Brussels, was inaugurated first 5-Star hotel in Belgium. From the delightful bright lounge, with its Library Bar, over the Brighton restaurant to the picturesque interior garden with ivy-clad walls, everything is breathing elegance and charm. After 12 years, an extensive renovation and enlargment of the property has been established, counting today 125 Standard or Classic and Superior rooms, Suites and Apartments, as well as extensive conference facilities. ... more   less 

Additional Information about Stanhope Hotel

Address: 9, Rue du Commerce, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: $141 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Stanhope Hotel 5*
Number of rooms: 125
Reservation Options:
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Hotel Style:
#3 Spa Hotel in Brussels
#3 Romantic Hotel in Brussels
#11 Green Hotel in Brussels
#15 Luxury Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from Stanhope Hotel staff and other travellers.
13 questions
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Questions? Get answers from Stanhope Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure- never had a bad one”
 of 5 bubbles IanG173, 25 Feb 2017 | Read review
“Try to get a suite rather than a standard room - the upgrade is worth the price.”
 of 5 bubbles curtisrivieref, 21 Feb 2017 | Read review
“Don't choose a Small room.”
 of 5 bubbles TheOldTiger, 1 Feb 2017 | Read review
“If possible a suite is great,”
 of 5 bubbles LorraineB614, 4 Jan 2017 | Read review
“ask for the building where the reception is - not the annex”
 of 5 bubbles mariannekastrup2015, 13 Dec 2016 | Read review
5 of 5