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Stanhope Hotel

Travellers' Choice award winner
#20 of 201 Hotels in Brussels
GreenLeadersSilver level
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Stanhope Hotel
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1,140 Reviews from our TripAdvisor Community

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Showing 624: English reviews
Philadelphia, PA
Reviewed 23 December 2010

I wasn't disappointed in my stay the Stanhope and would (will?) probably stay there again when I'm in Brussels on business. However, the Stanhope should certainly not be a five-star hotel. The good: beautiful lobby and garden, and friendly staff. The bad: antique shower head that was busted, so I had to hold it; stained carpeting; tiny, cramped elevator; unattractive...

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Helpful?
Thank Aristoseimi
The_Management_Team, Directeur général at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for having taken the time to inform us about your experience trough the Tripadvisor website and the positive feedback on our lobby, back yard and friendly staff. We have also taken carefully note of your remarks and we hope you will accept our most sincere apologies for the inconvenience caused in the...

Edinburgh, United Kingdom
Reviewed 22 December 2010

The hotel is pretty well conserved, seems they invest huge amounts in maintaining the place. Unfortunately the service is weak. At our arrival they were hosting an event for christmas and had a lack of staff to control all the situation. The security machine was broken and the mini bar half empty and they were unable to fix it due...

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1Thank Amagaona
The_Management_Team, Directeur général at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for having taken the time to inform us about your experience on your recent stay in our property. We regret to hear that our level of services was not upon expectations and we hope you will accept our most sincere apologies for the inconvenience caused in the different situations. Your remarks have...

Southend-on-Sea, United Kingdom
Reviewed 21 December 2010

Arrived at The Stanhope, exhausted after a long days travelling due to delays on the wonder that is... Eurostar and negotiating some interesting directions from a local to get from the Metro to the Hotel. (We walked about 25 mins in the wrong direction, the reality was the hotel was only a two minute walk from the Metro Station Trone)...

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Thank PaulMarks007
The_Management_Team, Directeur général at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for having taken the time to inform us about your positive experience trough the Tripadvisor website and we are pleased that you enjoyed your stay. We have taken carefully note of your remark concerning the breakfast and we hope you will accept our most sincere apologies for the inconvenience your experienced during...

Stockholm, Sweden
Reviewed 19 December 2010

Nice interior decorations. Bath robes n complimentary shoe shine. 20 minutes walk to Grand Plaza passing by parks, castle, art museum n clockwork.

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Thank Berong
The_Management_Team, Directeur général at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for having taken the time to share your experience with the Tripadvisor travellers. We are pleased to hear that you enjoyed your stay, the Hotel decoration, the amenties and the nice walk to the Grand Place. Looking forward to the pleasure of welcoming you back in the near future, we remain, Yours...

Stockholm, Sweden
Reviewed 13 December 2010

I am a repeat client of the Stanhope Hotel and I was highly impressed with Delphine who welcomed me upon my arrival. She even remembered that I stayed there before (Delphine has outdone herself once again!). I was not only extremely pleased with my room but also the location itself as it was steps from my conference --- perfect !...

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Thank GlobeQuencher
The_Management_Team, Directeur général at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for your fidelity and your nice comments we received trought the Tripadvisor website. We are pleased to hear that your stay and conference met your expectations. Your special 'thank you' has been forwarded to Delphine who returns her greatfullness for this personnal appreciation. Looking forward to the pleasure of welcoming you back...

Heilbronn, Germany
Reviewed 27 November 2010

I have to start with the fact that there is not *anything* bad I can say about the Stanhope. Great service, more than clean rooms, great staff. Oh, that reminds me of one downside, my keycard had to be rewritten by the receptionist about four times in a two-night stay, but that's about it - the gentlemen who had to...

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Thank jkr_on_the_web
The_Management_Team, Directeur général at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for your appreciations we received trough the Tripadvisor website. We are pleased to hear that you enjoyed your stay and the Belgian chocolates of the minibar. As we are currently trying to keep up a high level of services in all departments, it is always a pleasure to share the positive feedbacks...

Flekkefjord, Norway
Reviewed 22 November 2010

This is a really nice Hotel! Very clean rooms and the one we were staying in was very nice decorated. Brilliant staff and high quality service. You felt like you were taking good care of. Breakfast was excellent!!

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Thank Lisavel
The_Management_Team, Directeur général at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for your nice review on the Tripadvisor website . We are pleased to hear you enjoyed your stay and we can assure you that nice comments like yours are mostly appreciated by our staff members. Looking forward to the pleasure of welcoming you back at the Stanhope Hotel on your next stay...

Bracknell
Reviewed 18 October 2010

I was very excited about staying at the Stanhope since I'd held an event there a few years ago and knew it was very luxurious. And it all started very well - they gave me a brand new apartment since all the rooms were booked up. The apartment was very swish indeed with 2 bedrooms and 2 bathrooms. Nice lounge...

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3Thank DizzydancerBracknell
The_Management_Team, Directeur général at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for having taken the time to inform us about your experience on your recent stay in our property and all the positive comments done. We regret to hear that our level of services was not upon expectations and we hope you will accept our most sincere apologies for the inconvenience caused in...

Kent, UK
Reviewed 17 October 2010

Stayed at the Stanhope in May (this review is rather late). Visited Brussels for a family celebration and wanted a hotel with class. The Stanhope certainly delivered - very elegant decor, spotlessly clean, gorgeous rooms - each of them different and all with character. Beautiful staircase! We breakfasted outside in the garden which was really pretty. Paid separately for buffet...

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Thank Shedeebee
The_Management_Team, Directeur général at Stanhope Hotel, responded to this review

Dear Guest, We would like to thank you for having taken the time to share your experience through the Tripadvisor website. We are currently working to keep up the high standard of services in all departments and it is always a pleasure to receive positive feedbacks from our guests. Looking forward to the pleasure of welcoming you back for a...

Philadelphia
Reviewed 4 October 2010

We stayed at the Stanhope for one night on our way back from a business trip. Our room was in the original part of the hotel and was beautifully appointed and clean. All of the staff that we interacted with were very helpful. It was on a quiet street within easy walking distance (about 15 min) to the Grand-Place. There...

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1Thank PharmGirl70
The_Management_Team, Directeur général at Stanhope Hotel, responded to this review

Dear Guest, Dear Guest, Thank you for sharing your experience in the Stanhope Hotel trough the Tripadvisor website. We are pleased to hear that you had a nice stay with us and that our services met your expectations and your comments will be appreciated by the Stanhope Team. Please do not hesitate to inform our reservations department that you would...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Brighton Restaurant
Brighton Restaurant
Cuisines: French, European, Mediterranean
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Offering a luxurious escape from your daily life, Stanhope Hotel is situated in the European Quarter, near the historical centre of Brussels and close to the famous Sablon Antique Square.This fabulous boutique hotel is a peaceful heaven in a prestigious turn-of-the-century Brussels residence. In 1991, Stanhope Hotel, located in the centre of Brussels, was inaugurated first 5-Star hotel in Belgium. From the delightful bright lounge, with its Library Bar, over the Brighton restaurant to the picturesque interior garden with ivy-clad walls, everything is breathing elegance and charm. After 12 years, an extensive renovation and enlargment of the property has been established, counting today 125 Standard or Classic and Superior rooms, Suites and Apartments, as well as extensive conference facilities. ... more   less 

Additional Information about Stanhope Hotel

Address: Rue du Commerce 9, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: $139 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Stanhope Hotel 5*
Number of rooms: 125
Reservation Options:
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Hotel Style:
#3 Romantic Hotel in Brussels
#3 Spa Hotel in Brussels
#11 Green Hotel in Brussels
#14 Luxury Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from Stanhope Hotel staff and other travellers.
13 questions
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Questions? Get answers from Stanhope Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I have stayed here several times and all the rooms I have had were very comfortable”
 of 5 bubbles _j_llewellyn57, 16 Nov 2016 | Read review
“Garden rooms at rear are quieter”
 of 5 bubbles J4166FYpetern, 8 Nov 2016 | Read review
“Splash out and opt for a Royal Suite”
 of 5 bubbles DaveD78, 14 Sep 2016 | Read review
“All rooms are good”
 of 5 bubbles V3578NQwendyb, 29 Aug 2016 | Read review
“Request the canopy beds and the modern side for the renovated rooms!”
 of 5 bubbles 324kassiez, 21 Jul 2016 | Read review
5 of 5
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