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Floris Arlequin Grand'Place

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Floris Arlequin Grand'Place
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1,065 Reviews from our TripAdvisor Community

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Showing 437: English reviews
Suffolk, United Kingdom
Reviewed 5 January 2017

We stayed over new year. We had a family room - two children, and they both had proper beds. Bathroom good, and comes with the basic amenities you need. We liked the breakfast - croissants, baguettes, bacon, egg etc which was all included in the rate. Also no queue to get a table and the view is fantastic. Downside? Not...

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Helpful?
Thank Harthacanute
Cletus T, Manager at Floris Arlequin Grand'Place, responded to this review

Dear Harthacanute, Thank you very much for choosing our hotel for your last stay. We will be delighted to For us it is very important to satisfy our customers and we are always working to improve our services and to offer a comfortable stay. We will gladly welcome you again on your next visit to Brussels. Warm Regards, Guest Relations

Isle of Man, United Kingdom
Reviewed 2 January 2017 via mobile

Great location and very friendly helpful staff! The decor of the breakfast room and downstairs bar is very modern and clean. The rooms are slightly dated though but spacious. We stayed on floor 5 (510) and the sound outside wasn't an issue. Breakfast was okay but very repetitive (same every day). Every day something had run out so for example...

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Helpful?
Thank SLR110193
Cletus T, Manager at Floris Arlequin Grand'Place, responded to this review

Dear SLR110193, Thank you very much for your comment. For us it is very important to satisfy our customers and we are always working to improve our services and to offer a comfortable stay. We will gladly welcome you again on your next visit to Brussels. Warm Regards, Guest Relations

Manila, Philippines
Reviewed 23 December 2016 via mobile

Late night outs? Stay here. Walk from/to everywhere? Stay here. Location is amazing. Accessible from food to tours. Services are great. Beddings is okay. The hotel is old but well-maintained. With breakfast included in their rates, this is a great option when in Brussels.

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Helpful?
Thank Tonyph08
Cletus T, Manager at Floris Arlequin Grand'Place, responded to this review

Dear Tonyph08, Thank you for choosing our hotel for your trip! We truly appreciate your words and your trust in us. I am very happy to hear that our employees and service met your needs and expectations. Looking forward to welcome you back in the near future. Warm Regards, Guest Relations

Mumbai
Reviewed 11 December 2016

1. The best part of hotel Floris is its central location: a. It is close to three metro station De Brouckers, Gare Central and Bourse. All of them are 2 to 4 minutes walkable distance b. Walkable distance from Grand Palace and other monuments like Manikken Pis c. There are many places that one can shop for. Food, Casino, Chocolates,...

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1Thank snarayan83
Cletus T, Manager at Floris Arlequin Grand'Place, responded to this review

Dear snarayan83, Thank you for taking the time to tell us about your unfortunate experience in our hotel. We always appreciate comments from our customers so we can serve you better. We will be happy to welcome you again in the future. Warm regards, Guest Relations

Reviewed 10 December 2016 via mobile

Great location, everything walkable. Breakfast was good, nice pastries & good selection. Room & bathroom were fine - you get what you pay for & this hotel was good value. Lobby was nicely done up with a well stocked bar, overall the building was a bit tired but everything was clean & tidy and the staff we spoke to were...

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Helpful?
Thank Lucy H
Cletus T, Manager at Floris Arlequin Grand'Place, responded to this review

Dear Lucy H, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon. Warm Regards, Guest Relations

Reviewed 7 December 2016

This is a nice Hotel centrally located , a step away from all the shops and sites. your surrounded by restaurants and bars , Lovely staff very helpful and will be staying again in the future . Oh nearly forgot great breakfast views !

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Helpful?
1Thank Elena A
Cletus T, Manager at Floris Arlequin Grand'Place, responded to this review

Dear Elena A, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcome you back to the hotel in the future. Warm Regards, Guest Relations

Nicosia, Cyprus
Reviewed 6 December 2016

This hotel has an excellent location, and very good breakfast with many choices in an excellent restaurant up on the 7th floor. But, The rooms are rather small with dated furniture, a not-so-clean carpet, and a bathroom that needs a serious renovation (toilet and shower).

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Helpful?
Thank Leda F
Cletus T, Manager at Floris Arlequin Grand'Place, responded to this review

Dear Leda F, Thank you for taking the time to tell us about your unfortunate experience in our hotel. We always appreciate comments from our customers so we can serve you better. We look forward to welcome you back to the hotel in the future. Warm Regards, Guest Relations

Dublin
Reviewed 6 December 2016

We stayed for two nights in November. The hotel was very centrally located, the staff were friendly and helpful and the included breakfast was very good and with the added bonus of the restaurant being on the top floor with great views of the city. The rooms were fine but be aware that central Brussels has an active night life...

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Helpful?
Thank ShankillFalls
Cletus T, Manager at Floris Arlequin Grand'Place, responded to this review

Dear ShankillFalls, What a wonderful review! We truly appreciate your words and your trust in us. I am very happy to hear that our employees and service met your needs and expectations. Looking forward to welcome you back in the near future. Warm Regards, Guest Relations

Dublin, Ireland
Reviewed 4 December 2016

Stayed one night at the Arlequin. Room small enough with standard features all a bit dated. Reception area and staff were helpful. Lift old style and slow enough. I took the stairs which are a bit of a work in progress with some decoration activity going on. Not very impressive. Breakfast on the seventh floor was fine with a nice...

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Helpful?
Thank rockville41
Cletus T, Manager at Floris Arlequin Grand'Place, responded to this review

Dear rockville41, Thank you for taking the time to tell us about your unfortunate experience in our hotel. We always appreciate comments from our customers so we can serve you better. We will be happy to welcome you again in the future. Warm regards, Guest Relations

London, United Kingdom
Reviewed 20 November 2016 via mobile

Needed a hotel in central Brussels at late notice for a weekend and found this one. Rooms were OK but a bit tired (my toilet seat was broken). My room faced onto a very noisy street with a club that carried on through the night. Windows were not remotely sound proof. When I reported smoking on my floor the reception...

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Helpful?
Thank Patrick H
Cletus T, Manager at Floris Arlequin Grand'Place, responded to this review

Dear Patrick H, Thank you for taking the time to tell us about your unfortunate experience in our hotel. We always appreciate comments from our customers so we can serve you better. We will look into the problem caused your concern and take it with utmost priority. If it happens that we disappoint a guest,we will try this to be...

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service

Additional Information about Floris Arlequin Grand'Place

Address: Rue de la Fourche 17 - 19, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: $100 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Floris Arlequin Grand'Place 3*
Number of rooms: 92
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Questions & Answers

Here's what travellers have asked, with answers from Floris Arlequin Grand'Place staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th Floor was pretty quiet and the rooms were nice.”
 of 5 bubbles shawnf532, 11 Feb 2017 | Read review
“On the opposite side of the disco downstairs”
 of 5 bubbles matanr2013, 8 Feb 2017 | Read review
“Choose, if possible, the upper floors. The lower are VERY noisy and you won't get any sleep.”
 of 5 bubbles m_rior832, 23 Jan 2017 | Read review
“Ask for a shower mat as the bath is very slippy.”
 of 5 bubbles ExiledinAberdeen, 9 Jan 2017 | Read review
“Ask for a room away from the road, if you're a light sleeper...”
 of 5 bubbles Harthacanute, 5 Jan 2017 | Read review
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