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The location is fantastic, the room was basic which is what we paid for. Comfortable bed and clean well stocked bathroom.
Our issue was the noise from the street, there is a bar, a ‘private club’ and some cafe/restaurants across the small street. The noise...More
We were given an executive room even though we had only booked a superior double. The room was situated at the front of the hotel where it was quite noisy in the evening. However having said that, i can only compliment the hotel in every...More
There are some excellent features of this hotel. First is its location, which is very close to the Grand Place. You can walk from Central Station in 10 minutes and you are near all the sights, bars and restaurants. The entrance is quite plush, but...More
The hotel is old, represented by its unpleasant smell in the halls and rooms.
Also in terms of hygiene it really needs a lot of improvement.
Lot of dust on the bed tables and bed frames, which I found inappropriate for a hotel. Also the...More
Although very close to the Grand Palace, the noise from the streets continue throughout the night and can easily be heard through the walls (and we were on the 7th floor). There is no bar fridge or coffee making facilities, these are only available in...More
Thank Peter H
Response from Cletus T, General Manager at Floris Arlequin Grand'PlaceResponded 3 weeks ago
Dear Peter H,
Thank you very much for taking your time to review our property!
We always appreciate comments from our customers so we can serve you better.
I would like to inform you that we have kettle in the rooms of higher category but...More