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Le Chatelain Hotel

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Traveller (92)
360
Panoramas (21)
Traveller (92)
360
Panoramas (21)
Dining (75)
Overview
Rue du Chatelain 17, Brussels 1000 Belgium See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star accommodation
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Rooms
2 Dec.3 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews(296)
Traveller rating
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raimvilnius
Vilnius, Lithuania
2013
Reviewed 1 week ago
Nice atmosphere, very good quality big rooms and services, excellent restaurant and breakfast buffet. You are welcomed everywhere, good surroundings of the hotel. Very comfortable beds. Quiet place. very good shower.
Thank raimvilnius
Response from LeChatelainH, Responsable relations clients at Le Chatelain Hotel
Responded 1 week ago
Dear Raimvilnius, It’s such a pleasure to hear that your last stay at the Chatelain hotel was to your entire satisfaction. We will share your compliments with our collaborators who are working to make your stay as pleasant as possible. We hope that the Chatelain will stay your preferred location for future visits in Brussels. Best regards, Sandra R. on behalf of The Châtelain Brussels Hotel’s Team
caroline2
paris
27075
Reviewed 2 weeks ago
This boutique hotel is well located nearby the place du Chatelain where there are a few restaurants. Also it is very close to the famous avenue Louise. The room in itself is a little bit dated and could be refurbished although the size is quite big. Same comments for the bathroom. The bar is nice, cozy and welcoming with a fireplace. The barman was very cordial. As for the breakfast and considering the high price I found the quality and the choice of dishes to be insufficient and a bit cheap. In addition the waiters present that morning were not particularly friendly. The reception staff was on the other hand nice, smiling and helpful.
Thank caroline2
Response from LeChatelainH, Responsable relations clients at Le Chatelain Hotel
Responded 2 weeks ago
Dear Caroline, Thank you for sharing your experience and feelings following your recent stay with us. We are glad to read that you had an enjoyable stay and appreciated our location as well as our team's hospitality. We are truly sorry that your stay in our hotel did not meet your expectations. The classic style of the Hotel is generally appreciated by most of our guest. We will share your feedback with the whole team and we will be glad to welcome you again at Le Châtelain. Best regards, Sandra R. on behalf of The Châtelain Brussels Hotel’s Team
Sara S
Montreal, Canada
81
Reviewed 30 Sep. 2018
I stayed at Le Chatelain some years ago. We were very happy about our stay.This time we stayed 2 nights. We discovered that there was a possibility for a Shuttle service from the airport to the hotel. Unfortunately there was a miscommunication, we waited and no one showed up. We took a taxi and once we got to the reception understood the miscommunication. The staff was helpful, professional. They upgrated our room , offered us a basket of fruits. The hotel is very well located and if one doesn't want to walk the tramways will bring you to The Sablon, le Palais de Justice etc..I hope to return soon.
Thank Sara S
Response from LeChatelainH, Responsable relations clients at Le Chatelain Hotel
Responded 30 Sep. 2018
Dear Sara, Thank you sincerely for your very nice comment regarding your stay! We are delighted to hear that you had a pleasant stay at our hotel and that you have enjoyed our team’s hospitality. However, we regret to read of the issues regarding the shuttle service. We hope that the Chatelain will stay your preferred location for future visits in Brussels. Best regards, Sandra R. on behalf of The Châtelain Brussels Hotel’s Team.
JonathanKlein
Switzerland
333272
Reviewed 6 Sep. 2018
The pictures on the hotel website are very flattering. I was given a really tired room, which really needed renovating. Breakfast was OK and the gym is decent enough (for this size of hotel). However, I will look for a nicer option in Brussels next time.
1 Thank JonathanKlein
Response from LeChatelainH, Responsable relations clients at Le Chatelain Hotel
Responded 7 Sep. 2018
Dear guest, We thank you for having evaluated your experience concerning your recent stay at the Châtelain Brussels Hotel. We are very sorry that your stay with us did not fully meet your expectations. Best regards, Mey Ly U. on behalf of The Châtelain Brussels Hotel's Team
iolaos75
Paris, France
6729
Reviewed 23 Jul. 2018
The hotel is very comfortable. The restaurant attached to the hotel is very good (opened quite late for Brussels). Neighborhood is evolving very fast and is now one of the more active part of Brussels.
Thank iolaos75
Response from LeChatelainH, Responsable relations clients at Le Chatelain Hotel
Responded 24 Jul. 2018
Dear iolaos75, We thank you very much for having evaluated your experience concerning your recent stay at The Châtelain Brussels Hotel. We are very happy to know that you had a pleasant stay in our hotel and that you appreciated the comfort of your room. We hope to have the chance to welcome you at our hotel again in the near future! Best regards, Mey Ly U. on behalf of The Châtelain Brussels Hotel’s Team
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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Free Parking
Bar/Lounge
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Best Value
,
Business
,
Luxury
,
Romantic
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Best Value
,
Business
,
Luxury
,
Romantic
Room types
Non-Smoking Rooms
Number of rooms
107
Price range
USD 119 - USD 264 (Based on Average Rates for a Standard Room)
Location
Belgium > Brussels
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Best Value
,
Business
,
Luxury
,
Romantic
Room types
Non-Smoking Rooms
Number of rooms
107
Price range
USD 119 - USD 264 (Based on Average Rates for a Standard Room)
Location
Belgium > Brussels
Photos
Traveller (92)
Room & Suite (203)
Dining (75)
Amenities (21)
Business Centre & Event Rooms (11)
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Questions & Answers
Ask a question
Brian F
27 April 2018|
AnswerShow all 2 answers
Response from EstebanBelgrado | Reviewed this property |
No it’s not near the train station. You have to take a taxi. Or public transport.
0
Votes
Room Tips
"Good location for shopping in Brussels center."
raimvilnius
1 week ago
Read review
"I don't remember the room number, but it was in the back, quieter than the street , with a view of..."
448saras
30 Sep. 2018
Read review
"I didn't't have any issues with the room and everyone I spoke to was happy with theirs so no..."
funandsunseeker
29 Mar. 2018
Read review
"good place to stay"
297arsha
11 Mar. 2018
Read review
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