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Novotel Brussels Grand Place

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#30 of 199 Hotels in Brussels
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Novotel Brussels Grand Place
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2,397 Reviews from our TripAdvisor Community

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Showing 1,158: English reviews
Geraldine, New Zealand
Reviewed 3 January 2017

We were here for New Years, our room was a good size for two people with plenty of storage for clothes & suitcases. Very close to Central station and the Grand Place. Great view from our windows. Perfect location to spend time in the city center. Being close to trains & Metro.

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Helpful?
Thank K1ngsGld
GeertGoussaud, Front Office Manager at Novotel Brussels Grand Place, responded to this review

Hi K1ngsGld, Thank you for your great review about your trip in Brussels. We are glad that our product and service matched your expectations. Also we wish you all the best for 2017! See you soon!

Tehran, Iran
Reviewed 3 January 2017

My husband and I stayed here in October for 3 nights. The best point is the location which is awesome. I think the hotel is more 3 star hotel according to its service. The breakfast was average. Staffs are OK.

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Helpful?
1Thank Hodaaa
GeertGoussaud, Front Office Manager at Novotel Brussels Grand Place, responded to this review

Dear Hodaaa, Many thanks for sharing your experience in our hotel. Please accept our deepest apologies if the breakfast service didn't meet your expectations. Please rest assured that we will take the necessary measures to improve the quality of this service in the immediate future so this experience will remain an exception to our normal practices. Hopefully we will have...

Reviewed 3 January 2017

The location is excellent, just a few steps from the Grand Place, situated on a nice small square right in the heart of the old city. There is a parking right next door that charges only 14,90 for 24 hours. The lobby and bar are modern but lack any atmosphere (the Ibis next door looked much nicer from the outside)....

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1Thank mknl
GeertGoussaud, Front Office Manager at Novotel Brussels Grand Place, responded to this review

Dear mknl, Thak you for taking the time to write us about your experience in our hotel during your visit in Brussels. Please accept our deepest apologies for the inconveniences encountered durung this trip. We will make sure to inform our staff in order to increase the quality of our services. Unfortunately we won't be able to increase the size...

Woking, United Kingdom
Reviewed 28 December 2016 via mobile

Friendly staff at checkin but there was a queue as only one person was manning the front desk. The location is smack in the middle of all action so cannot fault the location but this has a great compromise on the hotel standard. Small lifts that fit 4 people so there is the second queue. The room feels it has...

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1Thank QasUK
GeertGoussaud, Front Office Manager at Novotel Brussels Grand Place, responded to this review

Dear QasUK, Thanks for taking the time to write about your experience in our hotel. I'm very sorry that our Executive room didn't meet your expectations. Nevertheles we remind that the additional features of these rooms were detailed in the upgrade offer. Feel free in the future the contact the hotel to request more detailed information about the room features....

Penang Island, Malaysia
Reviewed 25 December 2016

Great location.. browsed thru others much earlier and decided on Novotel Grand Place.. best decision... endless choices of food available.. easy to reach places of interest via walking or metro... superb choices at breakfast though variety can be increased but it's good enough for us as we were there only for a 3 day / 2 nites... services by the...

Review collected in partnership with Novotel Hotels
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Thank SamLim63
Sheffielduk
Reviewed 11 December 2016

Our room was spacious and nicely appointed. No tub but a walk-in shower. More in line with a higher rated hotel than the usual Novotel brand. We are convinced that we made a good choice here for our stay in Brussels. Helpful staff who made sure that we had any perks in line with our Club Accor membership. Good wifi...

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Thank indefatigable
Reviewed 11 December 2016 via mobile

The location is perfect! A very very short walk from the Brussels Centraal station and a short walk from Grand Place. The rooms are good too. Big enough , not cramped at all and breakfast is pretty decent too. If you've driven into Brussels, a public parking that costs 15 euros a day is right next door. It's not a...

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Thank MsThind
Missouri
Reviewed 9 December 2016

The staff here was very friendly. We were able to check into our rooms prior to noon, which was helpful since we had heavy luggage. The room was spacious enough for the four of us with the fold-out couch. The breakfast was nice. But the best thing about this hotel is its location. This is the epicenter of Brussels, with...

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Thank Jeff H
Lausanne, Switzerland
Reviewed 8 December 2016

The location is not far from the grand place. The buildings are fairly new but look old already and the hotel really is not up to the standard that I expect from a Novotel having stayed in other Novotels in other cities.

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1Thank Dani G
Reviewed 7 December 2016 via mobile

The hotel is clean and warm and in an excellent central location. The breakfast is really good, lots of variety and a lovely area for children to play. We found staff to be variable, some really helpful, some really not. Only thing we really didn't like was horrid, tiny paper cups in room for hot drinks and manky wooden tray.

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Helpful?
Thank Teresa S

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Novotel Brussels Off Grand Place is located right in the centre of Brussels, moments away from what is said to be the most beautiful town square in the world. Within easy reach of Central Station, this 138 room hotel combines comfort and innovation.The lobby and the Foodsquare bar brasserie share a warm and bright open space, a celebration of chic design. This 4 star hotel welcomes you in this historic area of Brussels for a weekend or short break with your partner or family. ... more   less 

Additional Information about Novotel Brussels Grand Place

Address: 120 rue du Marche Aux Herbes, Brussels 1000, Belgium
Region: Belgium > Brussels
Price Range: $146 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Brussels Grand Place 4*
Number of rooms: 138
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Agoda, Priceline and ACCOR so you can book your Novotel Brussels Grand Place reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Brussels Grand Place Hotel Brussels
Accor Brussels Grand Place
Brussels Novotel
Hotel Style:
#8 Family Hotel in Brussels
#13 Green Hotel in Brussels
#23 Luxury Hotel in Brussels
#34 Business Hotel in Brussels
#37 Romantic Hotel in Brussels
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Brussels Grand Place staff and other travellers.
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Coventry, United Kingdom
7 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor for less noise from the streets”
 of 5 bubbles Tero Lehto, 20 Feb 2017 | Read review
“Ask for top floor for some view on neighbourhood”
 of 5 bubbles AnneML63, 8 Jan 2017 | Read review
“Great views from corner suite”
 of 5 bubbles K1ngsGld, 3 Jan 2017 | Read review
“Tight space but understandable in the central Brussels”
 of 5 bubbles SamLim63, 25 Dec 2016 | Read review
“Join Club Accor and maybe get upgraded”
 of 5 bubbles indefatigable, 11 Dec 2016 | Read review
5 of 5