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Carlton Ambassador Hotel

TripAdvisorUSD 120*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 302*
USD 120*
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USD 124*
USD 124*
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Carlton Ambassador Hotel
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552 Reviews from our TripAdvisor Community

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Showing 274: English reviews
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Reviewed 3 days ago NEWvia mobile

Excellent lunch at perfect terrace during sunny day. Good salads and sea food fe shrimps with Nice bottle of gruner veltliner. Spot is perfect Close to panorama Mesdag, Royal Palace and beach of Scheveningen.

Thank Raymond v
Wolfhausen, Switzerland
Reviewed 2 weeks ago

It was for the 2nd time a wonderful stay. The room and everything at the hotel was superb. Especially was nice to see the same staff again. That is not so common. The staff is really helpful and very friendly. The hotel is in a perfekt location so you can walk to many locations.

Thank churli2017
Esther_Boers, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Churli2017, Thank you for taking the time to write this wonderful review! We are very fortunate to have a 'Ambassador family' working here, at the Carlton Ambassador Hotel. We take pride in making our guests happy by providing passionate guest service. We hope to welcome you back and visit us again soon. All the best for now.

Nottingham England
Reviewed 3 weeks ago

The hotel appeared to cater mainly for business people although there were some tourists. It is located just outside the main city but within easy walking distance and near the Peace Palace. There are several embassies nearby and is near the tram for Delft and the coast. Our Signature room was large but the bathroom small. We had a constant...

Thank Adrian Ross
Esther_Boers, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Mr. Ross, Firstly I would like to thank you for taking the time to advise of your recent stay with us. It is through feedback, such as yours, to maintain and indeed, when necessary, improve the service we provide to our valued guests. I am very disappointed to read of your experience during your stay. Whilst an apology will...

Guerneville, California
Reviewed 3 weeks ago

Was there on business. It started with no bell person at the door to help with the luggage. The overall facility is dated. We asked to have the following added to our room: a top sheet, a US adapter, a cloth wash cloth and regular bars of soap. After several attempts, two smaller top sheets were delivered. No cloth wash...

Thank StephenZ95446
Esther_Boers, Manager at Carlton Ambassador Hotel, responded to this review

Dear StephenZ95446, Thank you for sharing your review with us. We immediately took action and I am so glad to have had the chance to talk to you on the phone. While I wish you had a better experience, it is feedback like this that we learn from and use to improve within every department of our hotel. We work...

Reviewed 4 weeks ago

Located in the embassy area of Den Haag, and close to lively shopping streets plus the major museums, this hotel is an oasis of calm. The food and service are excellent, and our room (at a good rate for a 4 star hotel) was large, well-appointed, and full of amenities such as a trouser press, coffee service, and bathroom luxuries.

Thank keithofrpi
Esther_Boers, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Guest, Thank you for your review. I am very pleased to receive such positive comments about the quality of our food, service and room amenities. We do take pride in providing our guests with excellent food and unparalleled service. If you’re travelling to our area again soon, please do not hesitate to contact us! All the best for now.

Reviewed 4 weeks ago

The hotel was clean and the staff were very helpful and friendly. I was disappointed that there was no exercise facility however. Also, it would have been nice to have coffee available. There are smalll packets of instant coffee in the room but otherwise, one has to buy a cup from the restaurant. The bathroom was clean but the light...

Thank Mary V
Esther_Boers, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Guest, Thank you for your response concerning your recent stay. I am very sorry to hear we’ve missed a few marks. We offer great (on the go) coffee in our lobby, bar and restaurant. Did you ask one of our guest relation officers at the front desk or restaurant employees for assistance? We are aware of the limited space...

Reviewed 4 weeks ago via mobile

This is the second time I have stayed in the Carlton Ambassador in 5 months for a business trip. Once again I found this a very pleasant and satisfactory stay. This is one of those hotels that leave a very comfortable feeling. The beds are comfortable and the rooms are quiet for starters, but more than anything it is the...

1Thank Anco M
Esther_Boers, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Guest, Thank you so much for taking the time to rate your recent stay. Our team here at the Carlton Ambassador hotel is thrilled to receive such good feedback! As a boutique hotel we find that our quality of cleanliness & finishing and the use of different decoration styles is what makes us unique. We hope to see you...

London, United Kingdom
Reviewed 4 weeks ago

I stayed for 1 night during a business trip. The hotel is within a lovely area, along a treelined road, populated by stately homes and embassies. I found it an easy walk to the railway station, about 20 min. The reception was clean, comfortable and with pleasant decor. Reception staff were friendly and professional. They also made an effort to...

Thank anthonom
Esther_Boers, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. I am very pleased to hear that the combination of our staff, hotel facilities and location made your stay comfortable. I hope your next stay is just around the corner! All the best for now.

Reviewed 12 April 2017

We stayed here for 3 nights to visit both Den Haag & Scheveningen. The hotel is within walking distance from The Hague city center, located in a beautiful area full of stately homes and embassies, in a treelined lane. Although not exactly our taste (we prefer a more modern hotel) the interior decoration is with done with sense of detail....

Thank Nefertete
Esther_Boers, General Manager at Carlton Ambassador Hotel, responded to this review

Dear guest, Sounds like you made the most of your mini-holiday here with us. I hope you were able to see everything you wanted to see and enjoyed every minute of it! With a warm summer ahead of us we thought it would be well-appreciated to have tap water with a fresh taste at your free disposal. I’m happy you...

Edinburgh, United Kingdom
Reviewed 2 April 2017 via mobile

I stayed here for 1 night last month during a work conference. The hotel is very well situated. The reception is lovely and very clean and comfortable, with fresh flowers and lovely decor. The staff are fantastic, very professional and caring: they made an effort to give each of us a map and to annotate it for us, to ask...

1Thank Jo8084
Esther_Boers, General Manager at Carlton Ambassador Hotel, responded to this review

Dear guest, Thank you for your lovely and extensive review! Indeed the Rubens bar is one of our hidden gems, with a tasty collection of good whiskeys and custom-made cocktails. If you happen to return to The Hague, on either a business or holiday trip, we’d love to make sure you have a proper view, so we can take your...

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Dining (11)
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11/06/2017 12/06/2017
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  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Charming boutique hotel located in the city centre of The Hague. ... more   less 

Additional Information about Carlton Ambassador Hotel

Address: Sophialaan 2, 2514 JP, The Hague, The Netherlands
Region: The Netherlands > South Holland Province > The Hague
Price Range: $153 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Carlton Ambassador Hotel 4*
Number of rooms: 88
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Also Known As:
Hotel Carlton Ambassador
Carlton Ambassador The Hague
Hotel Style:
#2 Business Hotel in The Hague
#3 Luxury Hotel in The Hague
#8 Romantic Hotel in The Hague
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Questions & Answers

Here's what travellers have asked, with answers from Carlton Ambassador Hotel staff and other travellers.
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here if you are from the States and want great customer service.”
StephenZ95446, 2 May 2017 | Read review
“We had a balcony room facing east. It was quiet and lovely.”
keithofrpi, 30 Apr 2017 | Read review
“Room 321 is at the end of the corridor and is quiet”
Nefertete, 12 Apr 2017 | Read review
“avoid getting lost, request a room near the elevator.”
manisfeld, 16 Mar 2017 | Read review
“Upgrade to a Signature Room with balcony”
  • Signature Room
  • Residence
PetmarOostvoorne, 7 Feb 2017 | Read review
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