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Carlton Ambassador Hotel

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Carlton Ambassador Hotel
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535 Reviews from our TripAdvisor Community

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Showing 266: English reviews
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Reviewed 1 week ago

We stayed here for 3 nights to visit both Den Haag & Scheveningen. The hotel is within walking distance from The Hague city center, located in a beautiful area full of stately homes and embassies, in a treelined lane. Although not exactly our taste (we prefer a more modern hotel) the interior decoration is with done with sense of detail....

Thank Nefertete
Esther_Boers, General Manager at Carlton Ambassador Hotel, responded to this review

Dear guest, Sounds like you made the most of your mini-holiday here with us. I hope you were able to see everything you wanted to see and enjoyed every minute of it! With a warm summer ahead of us we thought it would be well-appreciated to have tap water with a fresh taste at your free disposal. I’m happy you...

Edinburgh, United Kingdom
Reviewed 3 weeks ago via mobile

I stayed here for 1 night last month during a work conference. The hotel is very well situated. The reception is lovely and very clean and comfortable, with fresh flowers and lovely decor. The staff are fantastic, very professional and caring: they made an effort to give each of us a map and to annotate it for us, to ask...

1Thank Jo8084
Esther_Boers, General Manager at Carlton Ambassador Hotel, responded to this review

Dear guest, Thank you for your lovely and extensive review! Indeed the Rubens bar is one of our hidden gems, with a tasty collection of good whiskeys and custom-made cocktails. If you happen to return to The Hague, on either a business or holiday trip, we’d love to make sure you have a proper view, so we can take your...

Edinburgh, UK
Reviewed 3 weeks ago

The Carlton Ambassador might be a thirty minute walk or so from the train station, but it's worth going that little further for the comfort and welcome you receive. In truth the hotel looks a little dated, with its orangey yellow window shades, the building sat out in slight isolated splendour. Inside the reception is very friendly, and incredibly efficient...

Thank anthbike
Esther_Boers, General Manager at Carlton Ambassador Hotel, responded to this review

Dear guest, Props go out to our partner-in-crime, matrass-experts Topperbox for the comfort of your nights. It might almost be a slight letdown that they don’t fit into your luggage! The coffee machine in the breakfast room we have added just a couple of months ago, so I’m glad to hear that you liked the coffee! Of course it doesn’t...

Brussels, Belgium
Reviewed 3 weeks ago

The hotel is very well located and has a nice atmosphere, nicely decorated and a great breakfast. Staff is nice and helpful. We could park the car on the street, right across te hotel. The room was a bit noisy, though. The town has beautiful places to visit.

Thank Alfons758
Esther_Boers, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Alfons, Many thanks for your kind words! I’m sure your stay left enough inspiration to revisit the city, and (wishful thinking) also our hotel! Combine your summertrip with a biking day through the coastal dunes, or check out the Japanese Garden in the Autumn and be awed by the amazing colours of the trees! A little bit of Indian...

Reviewed 17 March 2017 via mobile

This was again a great stay at the Carlton! Staff is friendly, rooms are comfortable and nicely decorated. The breakfast is also good and the buffet for lunch is varied. I would definitely recommend this hotel.

Thank Ema P
Esther_Boers, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Ema, Thank you thank you thank you! We’re happy to know you are still one of our biggest “fans” :-). I’m curious to hear what you think of our newly refurbished rooms on the 4th floor. Perhaps a nice option for your next visit to The Hague? All the best! Kind regards, Esther Boers

Deerfield, Illinois
Reviewed 17 March 2017

I've been here before, a year ago, and it is amazing how consistently good the Carlton is. The staff could not be more helpful in every way. The restaurant food is exemplary, and the breakfast will really get you set for the day. Being an older hotel with many non-intuitive corridors, it can be difficult to find your room.

Thank manisfeld
Esther_Boers, General Manager at Carlton Ambassador Hotel, responded to this review

Dear guest, I’m very glad to hear that we have made such an impression on you! This is why we believe that it all comes down to people: the personal contact we have with our guests, a genuine interest in one another, and knowing in which way we can make a difference. I will definitely pass your compliments on to...

Brussels, Belgium
Reviewed 13 March 2017

staff all welcoming and very friendly. Amazingly comfortable bed, and refurbished traditional style bathroom. Rooms quite small - as many are in Dutch cities, but perfectly fine for a few days. Location is wonderful and convenient for shopping, museums and restaurants without having to take any additional transport.

Thank Diana1030
Reviewed 3 March 2017

This is a great place to stay. Amazing breakfast and lovely rooms. Everybody is nice to guests, son I give it a 10/10 points review. Is close to Vredespaleis and has bycicles to easily rent them daily.

Thank Dante R
Esther_Boers, General Manager at Carlton Ambassador Hotel, responded to this review

Dear Mr Rinaldi, Thank you very much for your kind words, it was a pleasure having you back! Next time we will try to organize a better weather forecast so you can hopefully take your bike trip to the next level :-) Have you already enrolled in our iPrefer loyalty program? We can arrange an early check-in or even late...

Brussels, Belgium
Reviewed 26 February 2017

I booked this hotel based on my previous experience of a small, chic boutique hotel in Vilnius (the Narutis hotel) that was excellent! About Carlton Ambassador: We stayed at room no. 318. (-) The hotel is situated in a very nice, quiet chic area. However, be prepared to hear every little noise from what is happening on the street -...

1Thank Erofilli
Esther_Boers, General Manager at Carlton Ambassador Hotel, responded to this review

Dear guest, Thank you for taking the time to share your experience with us. Of course I am sorry to hear about your disappointment, which I understand. Because we have a monumental building, our rooms have single-glass windows. Indeed I can imagine you will hear the occasional noise at times. Regarding your comments about room 318, I am happy to...

Reviewed 15 February 2017

Nice hotel staff kindly beautiful rooms nice breakfast we we return certainly lengthen this hotel Central location and very close to all the tourist sites in The Hague Reception staff helpful recommendations on restaurants and places of entertainment

Thank fisher57
Esther_Boers, General Manager at Carlton Ambassador Hotel, responded to this review

Dear guest, Thank you so much for writing us this lovely review! As you mention in your writing, our Front Desk staff are not only the Ambassadors for our hotel but also for the city. They know all the hidden gems by heart and are delighted to share them with you! Please feel free to ask us for the Ambassador...

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  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Charming boutique hotel located in the city centre of The Hague. ... more   less 

Additional Information about Carlton Ambassador Hotel

Address: Sophialaan 2, 2514 JP, The Hague, The Netherlands
Region: The Netherlands > South Holland Province > The Hague
Price Range: $147 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Carlton Ambassador Hotel 4*
Number of rooms: 88
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Also Known As:
Hotel Carlton Ambassador
Carlton Ambassador The Hague
Hotel Style:
#2 Business Hotel in The Hague
#3 Luxury Hotel in The Hague
#8 Romantic Hotel in The Hague
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Questions & Answers

Here's what travellers have asked, with answers from Carlton Ambassador Hotel staff and other travellers.
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 321 is at the end of the corridor and is quiet”
Nefertete, 12 Apr 2017 | Read review
“avoid getting lost, request a room near the elevator.”
manisfeld, 16 Mar 2017 | Read review
“Upgrade to a Signature Room with balcony”
  • Signature Room
  • Residence
PetmarOostvoorne, 7 Feb 2017 | Read review
“Ask hotel reservation when booking for special preferences and they will try to accommodate your wishes!”
GhinF, 16 Dec 2016 | Read review
“If possible acquire a room not overlooking the streets”
dsteventon, 17 Nov 2016 | Read review
5 of 5