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BEST WESTERN City Hotel Leiden

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164 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN City Hotel Leiden
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Showing 78: English reviews
Droitwich, United Kingdom
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 November 2015

Stayed for two nights on a business trip. Hotel is in the city centre and very close to a number of restaurants. Efficient check in. Room was comfortable, however closet sliding doors do not close easily. Powerful shower, but no shower curtain or door - hence rest of the bathroom floor gets wet. Free wifi, with SSIDs corresponding to each... More 

Thank NJain1967
London, United Kingdom
Level Contributor
256 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
Reviewed 30 September 2015

We stayed here for several nights - half work and half holiday. The location of this hotel is its best selling point. It is but a skip and a hop and you are in the middle of the shopping district and it's also not a million miles from the station. The hotel room itself was fine. It's not 5 star... More 

Thank Pibochen
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 September 2015 via mobile

Very simply the worst hotel I have stayed in a long while. Manageable things: weak breakfast, old and untidy look of the common areas, broken room door handle. Unmanageable: smell of mold, smell of sewage, the overflowing shower due to clogged drain. Would I ever stay here again?: NO

1 Thank Alper T

Travellers are raving about these Leiden hotels

Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 August 2015

The hotel is tired and for the money not as good value as others we stayed in on our trip, but the staff are really helpful and despite its limitations it was a comfortable stopover. We stored our Bikes in the ballroom/theatre....made it very easy to sort things out

Thank Robin N
Chattanooga, Tennessee
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 August 2015

Our final vacation night was spent here because the location was recommended to us...the city was beautiful. The weather was nice too. Spent the day at the markets in town shopping, having delicious meals, and ice cream. Just a short train ride from here to the airport. Enjoyed our visit. Best Western was a great choice for our stay!

Review collected in partnership with Best Western

Thank rhondaw59
Victoria, Canada
Level Contributor
6 reviews
4 hotel reviews
Reviewed 3 July 2015

Really appreciated being able to leave our bikes secure in one of the hotel's meeting rooms. The rooms and bathrooms felt tired for a Best Western, however the breakfast was excellent and exceeded our expectations. The reception guy was a class act, very efficient and very laid-back. We really enjoyed our stay in Leiden and the hotel was in a... More 

Thank Wendy K
Bristol, United Kingdom
1 review
Reviewed 31 May 2015

Good value for money hotel in Leiden, location very good for walking into the centre. If I have a need to return to Leiden would definitely stay here again as room was very spacious and clean,along with friendly efficient staff.

Review collected in partnership with Best Western

Thank Bridget B
Fort Worth, Texas
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 May 2015

We made a last minute trip to the Netherlands over the weekend. We wanted to see Keukenhof gardens one more time. Also wanted to visit Amsterdam and Den Haag as well. I thought Leiden would be a good central location. City was nice. The hotel was easy to locate but parking was not so easy. I ended up parking about... More 

Thank NMSU92
Level Contributor
153 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 17 May 2015

Is a small hotel not like the others best western. Good location, and good brrakfast with fruits and good breads. The apartaments have a stranger decoration, with flowers painted in the walls. The wi fi was not good when the hotel was plentyfull.

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 May 2015

Stayed in this hotel for a week. It is centrally located and offers welcoming friendly service. The room was clean and well maintained. The bed and bedding were very comfortable. Some reviews of this hotel mention the church located across the road with chiming bells on the hour. This did not disturbed us during the night. The breakfast offered a... More 

Review collected in partnership with this hotel

1 Thank marianm971

34 photos of this hotel

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Hotel & Grounds (1)
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  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Breakfast
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
The Best Western City Hotel Leiden is a cozy 3 star hotel situated in 3 large restored buildings with 39 rooms and 4 floors. It is a unique Dutch hotel in which all four floors are decorated differently and are distinguished from each other by means of "authentic" and contemporary influences. In addition, the hotel is easily reached by public transportation. The Leiden Central Station is in 10 minutes walking distance from the hotel. The Best Western City Hotel provides the perfect location in Leiden to many entertainment venues and is idylle located to many historic cities like Delft, The Hague and Katwijk. In the immediate vicinity of the hotel there are breathtaking sights and several famous historic museums. The hotel is located in the city center within walking distance of many shopping streets and the best cullinairy restaurant entertainment in Leiden. The Best Western City Hotel Leiden offers a variety of meetings, conferences and major events facilities. The hotel has a great banquet and conference room, the Four Reasons, for up to 550 persons. Our service-oriented staff will assist you in meeting your needs, both in preparation and implementation of your presentation or event. The Best Western City Hotel Leiden also offers the best value of any city center hotel. Our fully breakfast buffet includes : various breads, juices, cereals, jams, bacon, scrambled eggs, fresh milk and yogurt, and coffee to make your morning brighter. All rooms are modern and have a warm and attractive character, with some rooms fully furnished with a luxurious jacuzzi and a sun shower. Located on the topfloor of the hotel is a Loggia with two Jacuzzis and comfortable Lounge seats. The Best Western City Hotel Leiden will turn your dutch vacation experience into a rich and fullfilling venture. ... more   less 

Additional Information about BEST WESTERN City Hotel Leiden

Address: Lange Mare 43, 2312 GP, Leiden, The Netherlands
Region: The Netherlands > South Holland Province > Leiden
Price Range: $108 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN City Hotel Leiden 3*
Number of rooms: 39
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  • Can tickets for local attractions be purchased at the front desk?
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  • At what time does the pool open each day?

See which rooms travellers prefer

“We two rooms. One we booked a "family size" room which was one king bed!! Very different than described on the internet.”
 of 5 bubbles KPH95, 23 Sep 2016 | Read review
“Choose another hotel.......”
 of 5 bubbles k9team, 29 Apr 2016 | Read review
“The rooms towards the road were the largest, and we were not disturbed by the church bells.”
 of 5 bubbles 971ibf, 29 Apr 2016 | Read review
“Not sure if there are quiet floors or not.”
 of 5 bubbles NMSU92, 19 May 2015 | Read review
“The bug one is better”
 of 5 bubbles MARCIAMAG, 16 May 2015 | Read review
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