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Park Plaza Victoria Amsterdam

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Traveller (945)
Room & Suite (424)
Dining (28)
Overview
  • Excellent40%
  • Very good35%
  • Average15%
  • Poor6%
  • Terrible4%
Travellers talk about
“urban wing”(191 reviews)
“central station”(393 reviews)
“great location”(391 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,133)
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Reviewed 18 January 2017

Was due to go to this hotel in January but due to work circumstances no longer able to - was told rate I booked was non-refundable despite this not being highlighted on the website. No understanding or leeway from the staff. Beware their booking system...More

Thank sj_shepherd
Response from Marieke H, Guest Relations Manager at Park Plaza Victoria AmsterdamResponded 23 January 2017

Dear sj_shepherd, Thank you for your review. I am dismayed to read that you feel we provide poor customer service. We always offer different type of rates; a flexible rate which allows you to cancel free of charge up to 24 hours prior to arrival,...More

Reviewed 18 January 2017 via mobile

As I booked the urban suite, I really was looking forward to a nice room in one of my favorite cities . But the room was not very inviting, there was no bath and just a small window. It was a big room, but just...More

Thank Erik v
Response from Marieke H, Guest Relations Manager at Park Plaza Victoria AmsterdamResponded 23 January 2017

Dear Erik v, Thank you for taking the time to express your comments regarding your recent stay, which have been brought to my attention. We are really happy to read your compliments towards our location and staff, thank you! However, please accept my sincere apologies...More

Reviewed 18 January 2017

Spend a night in this hotel at the Damrak, across the Central Railway Station. The check-in and check-out were efficient, friendly and smooth. The rooms are somewhat older but everything is in working order. The view from my room was really nice. The location is...More

Thank DdeKerf
Response from Marieke H, Guest Relations Manager at Park Plaza Victoria AmsterdamResponded 23 January 2017

Dear DdeKerf, Thank you for taking the time to write a review on TripAdvisor. We are delighted to learn that your stay was enjoyable, and you have especially enjoyed our location. We also highly appreciate your compliments towards our staff, thank you. Concerning your feedback...More

Reviewed 18 January 2017

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Review collected in partnership with Park Plaza Hotels
Response from Marieke H, Guest Relations Manager at Park Plaza Victoria AmsterdamResponded 23 January 2017

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Reviewed 17 January 2017

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Review collected in partnership with Park Plaza Hotels
Response from Marieke H, Guest Relations Manager at Park Plaza Victoria AmsterdamResponded 23 January 2017

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Best Value Properties in Amsterdam, The Netherlands
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About
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Bar/Lounge
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
USD 246 - USD 540 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#72 Luxury Hotel in Amsterdam
#80 Business Hotel in Amsterdam
#86 Romantic Hotel in Amsterdam
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 246 - USD 540 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#72 Luxury Hotel in Amsterdam
#80 Business Hotel in Amsterdam
#86 Romantic Hotel in Amsterdam
Room types
Suites, Non-Smoking Rooms
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Traveller (945)
Room & Suite (424)
Dining (28)
Pool & Beach (23)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Nearby
Centrum
Amsterdam’s buzzing hub, with its sprawling network of
tram rails and a seemingly constant flow of tourists
and commuters, yields convenient access to some of the
best sightseeing, shopping, and street life in Europe.
Closest at hand are the Royal Palace, the quaint shops
of Haalremmerdijk, the pedestrianized zones
Kalverstraat and Dam Square with popular neighborhoods
such as the Red Light District, and the Canal Ring
...More
Questions & Answers
Ask a question
Giavanna K
24 March 2018|
AnswerShow all 3 answers
Response from Rita P | Reviewed this property |
Response from the hotel: “We are not able to say when exactly the refurbishment will be finished. We are still working on renewing our hotel. However there is newly refurbished rooms available upon request. It does depend on... More
0
Votes
Beth J
6 March 2018|
Answer
Response from Hermes_NL | Reviewed this property |
The views of central station, a monumental building, are not bad. These rooms might be slightly noisier though. My room was large and had a Nespresso coffee machine. Perhaps it was tge executive kind.
1
Vote
Joanna-Saket
5 March 2018|
Answer
Response from Maasie | Reviewed this property |
No smoking rooms but they allow you to stand outside the front door. No bidet. Shower only.
0
Votes
Room Tips
"The iconic view may not be worth it if you're looking to take pictures, as there is a wire grate in front..."
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"Ask for the newly renovated rooms"
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"Iconic views over centraal are nice but can be noisy and only worth ti with clean windows!"
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"Take an interior facing room to avoid tram noise"
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