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Mercure Hotel Amsterdam City

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Mercure Hotel Amsterdam City
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1,867 Reviews from our TripAdvisor Community

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Showing 925: English reviews
Yokosuka, Japan
Reviewed 13 December 2013

Review collected in partnership with Accorhotels.com
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Helpful?
Thank yaharake
RvanVliet, General Manager at Mercure Hotel Amsterdam City, responded to this review

Lisburn
Reviewed 12 December 2013

Although the hotel is a good distance out of the centre and in a business district it is easy to get into the centre. There si trams 5-7 minutes away but we found the Metro quicker and easier. It was only about 7 minute walk to the Metro station OverAmstel and 10 minutes into the Amsterdam Central. The hotel puta...

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1Thank Rnesbitt
RvanVliet, General Manager at Mercure Hotel Amsterdam City, responded to this review

Dear Sir / Madam, First of all I would like to thank you for your feedback regarding your stay. Your feedback is very important to us as we try to improve our services every day. It is correct that we are located just in the outskirts of Amsterdam, but in retrospect the public transportation is fairly close by and in...

Noosa, Australia
Reviewed 6 December 2013

Stayed at this property in early October and after a few mishaps with the room key having to be reprogrammed three times we finally made it to the room. The rooms were big and relatively clean (altough a spring clean wouldn't go astray) it had all the facilities you needed. The staff were somewhat "hit or miss" - sometimes they...

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Helpful?
Thank Kylie D
RvanVliet, General Manager at Mercure Hotel Amsterdam City, responded to this review

Dear Sir / Madam, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Brussels, Belgium
Reviewed 4 December 2013

I was about to spend a nice weekend with a friend in Amsterdam and we booked this hotel. Unfortunately my friend's father suddenly passed away the evening before our trip so obviously we could not make it there. I called the hotel, explained them the situation and asked for a date amendment or a refund and I was told as...

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3Thank Marie J
Reviewed 1 December 2013 via mobile

Have been here i 4 nights and had a pleasant stay. The hotel is nice situated just out side the busy city center but the tram and the metro is just nearby. The cleaning is not the best I we seen. There has been leftovers from breakfast on the trays in the hallway out side the room all day. The...

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Helpful?
Thank hylbaek
RvanVliet, General Manager at Mercure Hotel Amsterdam City, responded to this review

Dear Sir / Madam, First of all I would like to thank you for your feedback regarding your stay. Your feedback is very important to us as we try to improve our services every day. It is correct that we are located just in the outskirts of Amsterdam, but in retrospect the public transportation is fairly close by and in...

Stockholm, Sweden
Reviewed 26 November 2013

Exceptionally fast and service-minded staff in the reception and hotel but, strangely enough,unbelievably slow kitchen service on most occasions during a longer stay. Fresh and well planned rooms, free wifi throughout the premises. Relatively close to the airport with taxi.

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Helpful?
Thank DNManf
RvanVliet, General Manager at Mercure Hotel Amsterdam City, responded to this review

Dear Sir / Madam, Thank you for your feedback regarding your stay at the Mercure Hotel Amsterdam City. It is important for us in order to improve our services towards our guest. It was unfortunate to read that your stay was not up to your expectations. Please accept my sincerest apologies for that. I will address your comments about the...

Polmont, United Kingdom
Reviewed 19 November 2013

We booked this hotel in alpha rooms for a great price. The hotel itself is just outside the centre and easily accessible via the metro lines. We used gem daily and if you are in Amsterdam for 3 days or more, you would be better getting a 3 day pass, it works out a lot cheaper. We were staying on...

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Helpful?
1Thank Emma T
RvanVliet, General Manager at Mercure Hotel Amsterdam City, responded to this review

Dear Sir / Madam, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Southampton, United Kingdom
Reviewed 17 November 2013

just back from a long weekend. Hotel is well located near to plenty of bars and restaurants. The hotel was very clean and staff were great. The hotel room was fairly small and the bathoom was also small(no bath). Our room was situated next to the lift so there was noise during the morning.

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Helpful?
Thank MarkyB73
RvanVliet, General Manager at Mercure Hotel Amsterdam City, responded to this review

Dear Sir / Madam, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Norwich, United Kingdom
Reviewed 13 November 2013

had another 4 nights in this lovely hotel, once again very clean and tidy, staff really friendly and helpful. even moving us to a room with a bath tub on request. Breakfast beautiful with so much choice in very smart room. staff in the breakfast area very helpful with area information etc. always friendly and seems to remember us well....

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Helpful?
Thank tallydog
RvanVliet, General Manager at Mercure Hotel Amsterdam City, responded to this review

Dear Sir / Madam, First of all I would like to thank you for your feedback regarding your stay. Your feedback is very important to us as we try to improve our services every day. As the General Manager of this hotel I am very proud of our breakfast buffet. It is in my believe that we serve one of...

Eindhoven, The Netherlands
Reviewed 12 November 2013

My first time in Amsterdam after many years and the hotel prices in the city are not for the faint hearted. I booked this hotel many months in advance for a three night stay (pre-paid), the check-in was excellent and extremely friendly. The hotel has two buildings as such with different lifts taking you to a certain part of the...

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Helpful?
Thank Dave F
RvanVliet, General Manager at Mercure Hotel Amsterdam City, responded to this review

Dear Sir / Madam, We very much appreciate your comments regarding your stay at the Mercure Hotel Amsterdam City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Mercure Hotel Amsterdam City is an entirely non-smoking, modern 4 star hotel. Situated in the south of Amsterdam, close to the Amsterdam RAI Event Centre and just 15 minutes away from the centre of Amsterdam. The hotel is close to the A2 and A10 motorways and just 15 km from Schiphol Airport.The hotel offers modern rooms, free WIFI-access, a breakfast restaurant L"Ambiance,a la carte restaurant La VOC, a bar, 14 meeting rooms and leisure facilities including a modern fitness centre, sauna and steam room ... more   less 

Additional Information about Mercure Hotel Amsterdam City

Address: Joan Muyskenweg 10, 1096 CJ Amsterdam, The Netherlands
Region: The Netherlands > North Holland Province > Amsterdam
Price Range: $114 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Amsterdam City 4*
Number of rooms: 368
Reservation Options:
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Also Known As:
Mercure Amsterdam
Hotel Style:
#60 Business Hotel in Amsterdam
#65 Family Hotel in Amsterdam
#75 Luxury Hotel in Amsterdam
#94 Romantic Hotel in Amsterdam
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Amsterdam City staff and other travellers.
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Questions? Get answers from Mercure Hotel Amsterdam City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not at the city center but affordable and nice and clean”
 of 5 bubbles 272muratm, 13 Mar 2017 | Read review
“Higher floor with Amsterdam City View”
  • From different view
  • Normal view
 of 5 bubbles the_traveller_greg, 14 Jan 2017 | Read review
“Rooms at the back and side overlook the canals. Good location for visiting the Ziggo Dome”
 of 5 bubbles lynndy2017, 8 Jan 2017 | Read review
“6th floor appeared to be quiet.”
 of 5 bubbles FJ2205, 29 Dec 2016 | Read review
“If you get room 1721 ask for a new room!”
  • Room 1721
 of 5 bubbles dan_elp2014, 18 Nov 2016 | Read review
5 of 5