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At check in, we were pleasantly surprised to be upgraded to a premium room, thanks to my silver membership. The hotel staff were very supportive and explained the transport system so that we could find our way around without any trouble. We were made to...More
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We booked in for 4 days believing as the title suggests it is located in the City centre, wrong! This Hotel is in a business park 50 minutes on a boat or 20 -30 euros in a taxi or 10 minute walk to the metro...More
Response from SannekevdBerg, Management Assistant at Mercure Hotel Amsterdam CityResponded 1 July 2015
thank you for taking the time to write about your stay in Mercure Hotel Amsterdam City.
I am sorry to read that the location of the hotel did not meet your expectation.
It is correct that our hotel is located in the outskirts...More
Stayed here for 5 nights and had a really good stay. All staff where accomodating anf very friendly. Had an electrical issue with out room which was sorted in five minutes. It is a short ride by tram to the city center which is perfect.
Poor Hotel Booked 5 rooms got 3 when reached the hotel when we paid the hotel for 5 rooms how can 12 people can adjust in 3 rooms never book this hotel poor horrible people were fighting at counter for poorMore
1 Thank skepl
Response from SannekevdBerg, Management Assistant at Mercure Hotel Amsterdam CityResponded 9 July 2015
Dear Mr. skepl,
Thank you for taking the time to write about your experience in Mercure Hotel Amsterdam City.
We are very sorry to read about that your stay did not meet your expectations.
At Mercure we strive to provide personal service to every guest....More
We stayed here for one night for a short visit in Amsterdam. We got a good rate of under 100 Euro a night since we booked few weeks in advance. If you have an accor membership, you'll get VIP treatment all the way. We could...More