We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Townhouse Hotel Maastricht

Save
Traveller (320)
Room & Suite (103)
Dining (22)
Nearby Hotels
See allSee all
Overview
  • Excellent45%
  • Very good42%
  • Average9%
  • Poor3%
  • Terrible1%
Travellers talk about
“soup”(74 reviews)
“train station”(72 reviews)
“on arrival”(27 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Family Rooms
Bar/Lounge
Fitness centre
4 Star Hotel
All hotel details
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,462)
Filter reviews
483 results
Traveller rating
199
198
61
19
6
Traveller type
Time of year
LanguageEnglish
More languages
199
198
61
19
6
Show reviews that mention
All reviewssouptrain stationon arrivalliving roombathroom doornice hotelreception areaminute walkquiet areabars and restaurantsbed was comfortablethe ground floorcity centrelarge roomsecure parkingaround the cornerold town
FilterEnglish
Updating list...
1 - 5 of 483 reviews
Reviewed 1 week ago

We enjoyed our short stay very much. The receptionist who opened for us in the middle of the night was very hospitable. The room was perfectly clean, fantastic beds (possibly Hästen brand, very expensive) The bathroom/shower was great! Good value for money. Good location, few...More

Thank Richard K
Response from Hotel-cmanager, Manager at Townhouse Hotel MaastrichtResponded 4 days ago

Dear Richard, Thank you for sending us your review about your recent stay at Townhouse Designhotel Maastricht. We are very pleased you had an enjoyable break at our hotel. Your kind words about the welcome you received upon your arrival are much appreciated. We do...More

Reviewed 2 weeks ago

This hotel is meant to be more like a home, with kitsch, books pots, ornaments etc. Friendly, clean, but really quite average in all. Still enjoyable for once to be at a hotel, which tries a different approachMore

Thank Mogens D
Response from Hotel-cmanager, Manager at Townhouse Hotel MaastrichtResponded 2 weeks ago

Dear Guest, Thank you for posting feedback about your stay at Townhouse Design Hotel Maastricht. We are delighted that you found our hotel to be clean and friendly. We try to honor Maastricht's heritage, such as the Brocante dinnerware of the MOSA and Sphinx. You...More

Reviewed 2 weeks ago

People are so nice there; Izy, Xavier and Thom who helped me a lot when I lost my backpack during dinner. Great service with passion and care about customers. I will definitely come back and stay at Townhouse next time !More

Thank rickyyuen9560
Response from Hotel-cmanager, Manager at Townhouse Hotel MaastrichtResponded 1 week ago

Dear Ricky. Thank you for choosing our hotel and for taking the time to write this kind review. We are very sorry for the incident with your backpack, all of us here at Townhouse Designhotel Maastricht understand this can be quite traumatic especially when in...More

Reviewed 3 weeks ago

We weren’t quite sure what to expect. Our idea of a townhouse is very different to what we found. At reception there was coffee and later in the afternoon there was a pot of soup on the stove. All complimentary. Our room was a studio...More

Thank Louise H
Response from Hotel-cmanager, Manager at Townhouse Hotel MaastrichtResponded 3 weeks ago

Dear Louise, Thank you for such an amazing review! We are delighted to know that you had a wonderful stay at Townhouse Design Hotel Maastricht. Thank you for your appreciation. We always want our guests to feel at home and have a memorable stay. Hence,...More

Reviewed 16 May 2018

We really enjoyed our stay at the town house. A very friendly welcome. The room was Medium and for that smaller than we expected but the big comfortable bed made up for that! We stayed two nights, our rooms was not made up during the...More

Thank SattyV
Response from Hotel-cmanager, General Manager at Townhouse Hotel MaastrichtResponded 4 weeks ago

Dear Satty, Thanks for your positive review of your recent stay at Townhouse Design Hotel Maastricht. We are glad you and your friends enjoyed your weekend break in Maastricht and that you appreciated the welcome offered by our team. It's great to hear how you...More

View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
USD 70 - USD 296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Maastricht
#3 Luxury Hotel in Maastricht
#4 Romantic Hotel in Maastricht
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 70 - USD 296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Maastricht
#3 Luxury Hotel in Maastricht
#4 Romantic Hotel in Maastricht
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (320)
Room & Suite (103)
Dining (22)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Lmullinax
31 July 2016|
AnswerShow all 6 answers
Response from soulsease | Reviewed this property |
Yes, all cards accepted.
0
Votes
Moira54
23 July 2015|
Answer
Response from JosineVendrik | Property representative |
Dear Moira, Thank you for your feedback. We appreciate it and we are very happy with this kind of feedback because it helps us to improve our customer service. We are looking forward to welcome you again! Kind... More
0
Votes
Google Translation
Esswoo
The hotel is beautiful and convenient. But i did't like the service. The blond woman from the server was arrogant towards me and my family. Anyway, I had booked and PAYED (iDeal) for another room. When my family got there, they weren't even on the list. So they booked and payed again. But than, I was wondering where did my money go then? So, I went to the hotel by myself. I showed the man with the glasses from the service the copy of the payment. He asked me to send it to his email. The morning after i did. (I forgot to do it before). I called to the hotel. The blond woman answered my call. She wasn't very nice, claiming everything was solved. My family had to pay again and was i like, 'seriously...' She told me that i should look into it myself, while her colleague told me he will look into it. And she kept saying everything is already fixed and bla bla. It really made me upset. And i wasn't upset about the money, i was upset about the way she did to me. Anyway, not everything is solved, my money is still in there somewhere and I want it back. Please & thank you.
22 July 2015|
AnswerShow all 5 answers
Response from JosineVendrik | Property representative |
Dear Esswoo, Thank you for your email. We would like to apologize for the terrible incovenience. This is not our standard and we appreciate that you share your experiences with us. We do believe that you have received your... More
0
Votes
Google Translation
Room Tips
"3rd floor is quiet and ok"
Read review
"Floor 2 or above for a bit of a view."
Read review
"Be mindful that some rooms are on the road/train station side."
Read review
"Basic room yet small is perfect for short stays!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing