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Garden Court Blackrock Newcastle

Certificate of Excellence
May 7 May 8
1 room 2 adults 0 children
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Garden Court Blackrock Newcastle
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146 Reviews from our TripAdvisor Community

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Showing 144: English reviews
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Durban, South Africa
Reviewed 4 days ago NEW

Good value for money and excellent rooms. Good Wifi and friendly staff. Also located centrally to do business and next to a good mall. Will be back in the future when i visit Newcastle. Black Rock is a good 3 star hotel.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 48vasudevann
Nabila C, General Manager at Garden Court Blackrock Newcastle, responded to this review

Thank you for your custom and for your feedback. I am most pleased to know that you had an enjoyable stay and that we could make your stay that much more comfortable. The team and I look forward to welcoming you back to our hotel, in the not too distant future. Kind Regards Nabila Cassim General Manager

Johannesburg, South Africa
Reviewed 1 week ago

Hotel rooms was large and airy and the sliding door opened up to the pool. We had our 1 year old grandson with us and the room was big enough for him to play around. Staff were very helpful and catered for baby with a sleeping cot for him. For Adult entertainment there is a casino on site and the...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank rickj114
Nabila C, General Manager at Garden Court Blackrock Newcastle, responded to this review

Thank you for your custom and for your detailed feedback pertaining to our property. I am most pleased to know that you had an enjoyable stay and that we could assist with the baby's needs. The team and I look forward to welcoming you back to our hotel, in the not too distant future. Kind Regards Nabila Cassim General Manager

Durban, South Africa
Reviewed 2 weeks ago

The venue is suitable for mid range conferencing, clean and effective, attached to a casino for the punters and rooms very close, also very close to a major shopping mall and easy access to main road. large open garden could work for large outdoor events if hotel allows it

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Helpful?
Thank NerveEventsSA
Nabila C, General Manager at Garden Court Blackrock Newcastle, responded to this review

Thank you for staying with us and for your feedback. The team and I are most pleased that you found our hotel / venue suitable. We look forward to welcoming you back to our hotel in the not too distant future. Kind Regards Nabila Cassim General Manager

Durban, South Africa
Reviewed 3 weeks ago

I received excellent service. Good and well mannered employees who knows how to give customer service. I will definitely recommend this hotel for everyone. Please also make sure that you have enough reward cards available to cater for those who lost their cards.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank leb0hangp
GCBlackrock, Manager at Garden Court Blackrock Newcastle, responded to this review

Good day and thank you for this most wonderful feedback. Please visit again soon! Warm regards Leean Murugan General Manager

Newcastle, South Africa
Reviewed 4 weeks ago

The overall experience at the hotel and the restaurant was not good. There was bacon piece in my butter chicken even though the supervisor carried on denying this. He carried on arguing about this at another day at the restaurant. The service level is poor at the restaurant. The staff do not attend to you and I was left waiting...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Harold S
GCBlackrock, Manager at Garden Court Blackrock Newcastle, responded to this review

Good day and thank you for taking the time to write about our property. Once again, we apologise for the inconvenience experienced and thank you for allowing us the opportunity to meet with you and confirming that your concerns were addressed and that you were happy with your stay since then. Please enjoy the rest of your stay with us....

Krugersdorp, South Africa
Reviewed 4 weeks ago

Very nice hotel , connected to the mall, recently upgraded, pity the prices are over-rated for this level hotel. i stay regularly at this hotel. breakfeast offering has still not improved. hardly any fresh fruit on offer , this was the only disssapointment during my stay and oh the price keep rising as per occupancy, since its a hotel used...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank audacious1zn
GCBlackrock, Manager at Garden Court Blackrock Newcastle, responded to this review

Good day and thank you for taking the time to write to us. I appreciate you bringing this to my attention and would like to assure you that these areas will be looked at to ensure customer satisfaction. We trust that the rest of your stay was a pleasant one and that you will be back to visit again soon!...

Pietermaritzburg, South Africa
Reviewed 4 weeks ago via mobile

We had a excellent stay at the hotel, great customer care by the very helpful staff members. The breakfast was excellent . Good size family room. Pool area was well kept and clean. Will definitely recommend this hotel.

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Helpful?
Thank sanjaip2015
GCBlackrock, Manager at Garden Court Blackrock Newcastle, responded to this review

Thank you so much for this wonderful feedback. Hope to see you again soon! Warm regards Leean Murugan General Manager

Johannesburg, South Africa
Reviewed 13 March 2017

Excellent like always staff were efficient and very helpful rooms always clean and breakfast was good room service housekeeping punctual and efficient front line staff was friendly like always and knew me by name

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank George S
GCBlackrock, Manager at Garden Court Blackrock Newcastle, responded to this review

Always a pleasure having you here. See you soon. Warm regards Leean Murugan General Manager

Ladysmith, South Africa
Reviewed 10 March 2017

I had a very nice stay at this hotel that of which I say it was a cheesy stay reason being I came on with business but the hotel manage to keep my stay as comfortable and fun as possible , the room was good enough and much relaxing after a long day of work and back to back meetings,...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank n0nkululek0d
GCBlackrock, Manager at Garden Court Blackrock Newcastle, responded to this review

Good day and thank you for taking the time to write about our property. I'm happy to hear that you had a good stay with us. Take care and visit again soon! Warm regards Leean Murugan General Manager

Durban, South Africa
Reviewed 7 March 2017

Currently, Very Good, but can improve to Excellent status. I was very disappointed with the room that was allocated to us, as a couple, since it was very small even for one person. I am not too sure as to how the decision to book a couple in such a very small room was made, but all I would like...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank SkhumbuzoMgenge
GCBlackrock, Manager at Garden Court Blackrock Newcastle, responded to this review

Good day and thank you for taking the time to write about our property. We appreciate your feedback and assure you that we will try our best to accommodate your requirements. We do have larger rooms available which are our family rooms. Please request for these rooms on your next stay. We trust that the rest of your stay was...

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May 7 May 8
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
The Garden Court Blackrock Newcastle, previously known as Blackrock Hotel, is surrounded by the historic Battlefields, and is perfectly situated halfway between Johannesburg and Durban. This hotel is an ideal stopover location for a night of good rest, pampering, entertainment and gaming. Offering a wellness centre for rejuvenating spa and massage treatments, this hotel also boasts an action-packed casino, and excellent dining venues. ... more   less 

Additional Information about Garden Court Blackrock Newcastle

Address: 100 Allen Street, Newcastle 2940, South Africa (Formerly Blackrock Casino Hotel)
Region: South Africa > KwaZulu-Natal > Newcastle
Hotel Class:3 star — Garden Court Blackrock Newcastle 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Garden Court Blackrock Newcastle Hotel Newcastle
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Questions & Answers

Here's what travellers have asked, with answers from Garden Court Blackrock Newcastle staff and other travellers.
2 questions
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Questions? Get answers from Garden Court Blackrock Newcastle staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose an upper room with a balcony overlooking the pool for the best scenic view.”
johntU7146OL, 4 May 2016 | Read review
“Take a room on the top floor as those on the floor below hear EVERYTHING!”
Jinjoroo, 9 Apr 2015 | Read review
“Choose a room on the top floor furthest away from the car park.”
212eugenev, 25 Mar 2015 | Read review
“Choose one at the back; an even-numbered one. You will love the flat, green view!”
Cosy11_11, 13 Mar 2015 | Read review
“no tip only seen one room, o make it pool facing, nice and near reception”
ashleyd827, 28 Aug 2014 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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