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Swissotel Zurich

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2,132 Reviews from our TripAdvisor Community

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Showing 1,482: English reviews
Lakeland, Florida
Reviewed 12 June 2014

Stayed May 24-25, our first night in Switzerland on a trains & coach tour with AAA/Collette (great tour, BTW!). Not near Altstadt, but across from Oerlikon Station. Very reasonable price and a great value. Lots of construction in the area, and the public areas outside looked a little dingy, but the hotel is great. Staff are well-trained, responsive, and efficient....

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
Thank nooner59
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear nooner59 Thank you for nominating us as the nicest hotel of your tour! This is a big compliment and I will share your feedback with my team. Geat, that you enjoyed your time at our new lobby and hotel. Warm regards, Jenny Cardinaud - Emotions Manager

Reviewed 11 June 2014

Very elegant and nice hotel, with a great view from the uppers floors. The room is great but I heard from other guest that they recently updated some of the rooms which should be better, and even included an Espresso machine. The dining room is very nice and the breakfast is absuluty great with varaity of all kinds of foods....

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1Thank amirOM
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear amirOM Thank you for your time to write your review! We have different categories at our hotel: The one you mentioned (with the Nespresso machine) are our "Premier rooms". If you stay again at our hotel just contact me - I will give you a free upgrade: jenny.cardinaud@swissotel.com Sunny regards, Jenny Cardinaud - Emotions Manager

Dubai, United Arab Emirates
Reviewed 9 June 2014

Very nice hotel, all facilities very good. We got upgraded to the top most floor hence the view of the whole of Zurich was awesome. The washroom size was decent, the room size was good, but there were two single beds joint to make a double bed, which was a pain. Dissapointingly no free wifi, we were seriously not expecting...

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1Thank Haneef R
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear Haneef R, thank you for your feedback. I was shocked reading your lines, as it is nearly impossible, that there was dirty laundry in the bed. I would kindly request you to contact me in person, as this is definetly urgent. Your feedback is very valuable and a response from you would be highly valued! I would kinldy also...

U S A F Academy
Reviewed 9 June 2014

My wife and I stayed here as the last stop of a 4 country European vacation. Our travel agent surprised us with a suite and it was absolutely fantastic. It was an easy walk to/from the train station and only a 7 min train to the airport. The staff were extremely helpful and the hotel restaurant/bar served locally grown beef...

Review collected in partnership with Swissotel Hotels & Resorts
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Thank Ross S
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear Ross S What a fantastic review - thank you! Great, that you took the opportunity to eat @ our Le Muh restaurant, which truely serves local food and meat. Sometimes we buy the vegetables at the (mentioned) market next to the hotel! I send you sunny regards from Switzerland to the US and I hope to welcome you back...

Reviewed 8 June 2014

We looked for a hotel in the borough of Oerlikon, which is not a tourist destination. The Swissotel offers a pool in the 32th floor, with a fabulous sight over Zurich. The service is very friendly and competent. The rooms are a bit too small and not state of the art - a bit old-fashioned and without any design feature....

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Thank Maximilian K
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear Maximilian K Thank you for your review and sunny greetings from Zurich! If there is a next time you have to stay in Zurich, just contact me in person under jenny.cardinaud@swissotel.com and I will make the booking for you. We have different room categories, also rooms with rainforeat shower and modern design! Warm regards, Jenny Cardinaud - Emotions Manager

Singapore, Singapore
Reviewed 8 June 2014 via mobile

This is one of the most memorable experience we had throughout our wedding anniversary celebration trip. First of all, we have purchased a package that included a chocolate -making session with the hotel chef. The chef and team were friendly and patiently throughout the session. The other surprise we've received immediately when we checked in was the upgrade to junior...

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Thank WeisC
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear WeisC Being part of your most memorable experience you had throughout your wedding anniversary celebration trip is a real honour! I will pass your feedback to my colleagues, especially to the ones you have had your pastry courses wthi. I hope to welcome you back some day! All the best, Jenny Cardinaud - Emotions Manager

Bangkok
Reviewed 5 June 2014

Good location near train station (Oerikon) and tram stop. Mcdonald and supermarket just in front of the hotel Love Nespresso machine in room. I got some injured in room and thanks for the staff helpful.

Review collected in partnership with Swissotel Hotels & Resorts
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Thank Aime K
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear Aime K, I am happy to read, that everything is good with you. Thank you for your kind review and greetings from Zurich! Jenny Cardinaud - Emotions Manager

Hanover, MA
Reviewed 5 June 2014

Used this hotel as a kickoff hotel to a 8 day Swiss Rail Tour. Hotel was in a good location between the airport and downtown Zurich on the Rail and Tram lines. This made it very easy to get to from the airport on the train or to downtown on the Tram. It is also very convenient to the Zurich...

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Thank Winsor20
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear Winsor20 Great review, thank you! I like most your sentence: "great staff who seemed to enjoy their jobs". Swissôtel Zurich is indeed a place, where everyone can do what he / she can do best. I hope to weolcome you back? Warm regards, Jenny Cardinaud - EMmtions Manager

Dubrovnik, Croatia
Reviewed 4 June 2014

The hotel is a decent option for a short stay. Clean rooms (standard room are ok, perhaps a bit on a smaller side) and ok amenities. The one thing i really do not understand nowadays is the neccecity to incoorporate the bathrooms in the room. Everyone needs some privacy, whether you are traveling with a spouse or a friend. I...

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1Thank Mir17ja
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear mirja_sekulovic, thank you for your honest feedback! We also have rooms with a seperate bathroom, if you stay the next time iwth us, just let us know at check in, that you prefer a room without glass - not a problem ☺ With my best regards, Jenny Cardinaud - Emotions Manager

London, United Kingdom
Reviewed 4 June 2014

A fantastic hotel with excellent transport links to Zurich centre and the airport. Would thoroughly recommend this hotel. It is luxurious, modern and clean with extremely friendly staff. The health club facilities were brilliant, with a swimming pool on the 32nd floor and amazing views over Zurich

Review collected in partnership with Swissotel Hotels & Resorts
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Thank 186338Simon
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review

Dear 186338Simon , THANK YOU! Your review is fantastic and I will share it with my team! Sunny regards from Zurich, Jenny Cardinaud - Emotions Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Le muh
Le muh
Cuisines: Swiss, European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Zurich’s tallest luxury hotel, Swissotel Zurich is ideally located close to Zurich’s business, cultural, shopping and entertainment areas and just 5km from both Zurich Airport and Zurich’s city centre. The 347 contemporary rooms and suites reflect an elegant & modern style, featuring panoramic views of Zurich and the superb Swiss Alps. You’ll enjoy a full range of leisure facilities such as the Amrita Spa & Fitness centre, which offers invigorating treatments and has a spectacular rooftop infinity pool. Meet friends or colleagues for cocktails at Le Muh Bar; enjoy fine dining at Restaurant Le Muh privé and creative Swiss meals at Le Muh léger. Swissotel Zurich’s Convention Centre is the perfect setting for any event or conference and caters for up to 1000 participants. All rooms are non-smoking. ... more   less 

Additional Information about Swissotel Zurich

Address: Schulstrasse 44, Zurich 8050, Switzerland
Region: Switzerland > Canton of Zurich > Zurich
Price Range: $161 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Swissotel Zurich 4.5*
Number of rooms: 347
Reservation Options:
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Also Known As:
Swissotel Zurich zürich
Swissotel Zurich Hotel zürich
Hotel Style:
#16 Family Hotel in Zurich
#22 Business Hotel in Zurich
#28 Romantic Hotel in Zurich
#30 Luxury Hotel in Zurich
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Zurich staff and other travellers.
27 questions
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Questions? Get answers from Swissotel Zurich staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select a quiet room on a high floor, fabulous views the higher you are”
  • Work desk, coffee machine, mini bar and door
  • Standard double room
SophieCalifornia, 22 Apr 2017 | Read review
“South side rooms have a tremendous view over the city”
191shervinf, 12 Apr 2017 | Read review
“Try to get room in upper floors corner rooms to get better view of the city.”
ParameshAdhikari, 23 Mar 2017 | Read review
“The hotel is less than 23 floors high so be cautious to ask about the actual floor when booking.”
depechet, 16 Mar 2017 | Read review
“We had a corner room with great views of city”
222blakew, 20 Feb 2017 | Read review
5 of 5