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Crowne Plaza Zurich Hotel

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#65 of 134 Hotels in Zurich
GreenLeadersGold level
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Crowne Plaza Zurich Hotel
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1,226 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Zurich Hotel
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Showing 829: English reviews
Isa Town, Bahrain
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 August 2013

It's an excellent hotel with good service and decent rooms. The breakfast is also good. There is a Tram station in a walking distance. The only thing I have against it is the semi-transparent toilet door which does not have a lock.

Helpful?
Thank Mohamed A
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest Your kind comments are much appreciated. Thank you very much for your recent stay and for taking your precious time to write about us! It would be a pleasure for us to welcome you in the future as well. Kindly mention when booking again your bath room preference and we will be keen to offer you another bath... More 

Reigate
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 22 August 2013

I am a platinum member of the intercontinental group loyalty scheme and have visited a great many of their hotels across Europe and the rest of the world. As a company with a clear branding system I was flabbergasted to arrive at this hotel - described on their website as being 'a few steps from the tram stop' - far... More 

Helpful?
4 Thank Sean B
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest We are sorry to read about your negative experience and would like to ensure you that we are keen to provide our guests with a great hotel stay. Our hotel is located exactly 350 meters from the tram stop Albisriederplatz and 200 meters from the tram stop Stdium Letzigrund. Concerning the security check by our colleagues – we... More 

Travellers are raving about these Zurich hotels

Forlì
Level Contributor
293 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 307 helpful votes
Reviewed 7 August 2013

I've been there for a work trip and it was pretty good. The park is just in the basement, all staff is kind and service and breakfast were pretty good. Room are big enought and very confortable, with an adeguate desk that could be used for work. Also Bathroom is big enought but I don't personally like the Bathroom/Sower combo.... More 

Helpful?
1 Thank Cris T
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest, Thank you for taking your precious time to write a review about our hotel. We are happy to read about your positive experiences. Your kind compliments have been shared with our team and are a great reward for our efforts. Best regards Ai Na Meng Director of Sales More 

London, United Kingdom
Level Contributor
427 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed 7 August 2013

The hallway smelt a little when I arrived and the room not much better. A strange smell, a bit stuffy really. The rooms are very clean and well finished. A nice bathroom with an excellent shower (no bath) and good toiletries selections. The bed was relatively comfy but the pillows were not so good. It has a conference feel to... More 

Helpful?
Thank Crazy_Jim_83
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest Thank you very much for your valuable feedback. We are sorry to hear that you experienced some points which did not meet your expectations. We have internally discussed your mentioned topics and we will implement the necessary steps, so that future guest do not share the same experiences as you. For future reference, we can recommend the up... More 

Gloucester, United Kingdom
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 August 2013

Comfortable hotel. Recommend negotiating breakfast into the rate since it's expensive if you don't. Failing that, there are some cheap and cheerful cafes just up the road (heading towards the Letzigrund). You also have to pay for Wifi which is shocking these days I know. The hotel is very clean, good restaurant and bar (expensive too) and it has a... More 

Helpful?
1 Thank Paul M
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest. First of all thank you very much for your Feedback on Tripadvisor. We are more than happy to receive the chance to improve our quality and to be able to focus on our guests’ needs and requirements. Kindly note that we are always trying to keep the cost-benefit ratio in line with the local market and our competitors.... More 

1 review
Reviewed 2 August 2013 via mobile

Stopped over in Zurich for a few days stayed in a delux room. Everything was excellent, the food, the service. Will stay hear again, when travelling to Zurich. Highly recommended this hotel to anyone travelling to Zurich

Helpful?
Thank Jeremy D
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest Thank you very much for your kind review. Your compliments are much appreciated and a great reward for our team. We are happy to read that you had a pleasant stay at the Crowne Plaza Zürich and would love to be your host again. Best regards Ai Na Meng Director of Sales More 

New Delhi, India
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 August 2013

Well located -- 15 min by tram from the train station/old city, neat clean hotel. Tiny room and tinier bathroom but very well priced (paid 100 euros a night). Staff is helpful -- let me check in early, and helped with zurich guide etc. The free internet is fast enough if you are not streaming video.

Helpful?
Thank MR M
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest Thank you very much for your kind review. Your compliments are much appreciated and a great reward for our team. We are happy to read that you had a pleasant stay at the Crowne Plaza Zürich and would love to be your host again. Best regards Ai Na Meng Director of Sales More 

Amsterdam, The Netherlands
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 July 2013

Great restaurant and bar in the hotel. Breakfast buffet is also of good quality, and I saved money on this when I booked through 'Booking.com'. Rooms were nice and clean. My only knock on this place is that the A/C unit in the rooms only cooled to 24C, but with added fans that the hotel maintenance provided, it was tolerable... More 

Helpful?
Thank Michael B
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest Thank you so much for your kind review. We are pleased to read about your positive impressions and appreciate that you took your precious time to share them with other travelers. Kindly let us mention that the american style air condition is not allowed in Zurich due to environmental law in switzerland. Regarding the TV, we discussed with... More 

Kuala Lumpur, Malaysia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 July 2013

This hotel was a bad experience for my wife and myself. We have stayed in numerous Crowne Plaza hotels worldwide, and this is the worst we have encountered. The main issue was that the room was about as big as a wardrobe, except it was so small that it did not have one. Reception informed me that it was really... More 

Helpful?
1 Thank linden298570
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear guest Thank you for being an IHG Rewards Platinum Priority member and thank you for your feedback. We take our guest comments seriously and always aim to provide comfortable and friendly accommodations. Our staff is always anxious to care about our guests and we understand your disappointment given that you haven't been asked about your stay by check out.... More 

Dubai, United Arab Emirates
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 28 July 2013

I was traveling with my wife for a Swiss tour and started with CP Zurich. Coming from the Middle East or Asia, you might find the hotel to be a bit squeezy, but they make it such, there in Europe. It is just 2-3 mins away from the tram station, and has a nice peaceful surrounding. There are good shops... More 

Helpful?
Thank Az_Ispahani
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest Thank you very much for taking your precious time for a detailed review. We are delighted to read that you enjoyed your stay with us. Kindly let us mention that we offer a wide scale of international tv channels but are keen to extend our offer in the near future. Your kind compliments for our team are much... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Zürich hotel is situated in the trendy Zurich West district, 11km from the airport, close to the city centre. The Crowne Plaza Hotel Zürich offers indoor parking for 550 cars. The 365 air-conditioned rooms in modern and contemporary design are kept in warm browne colours. All guest rooms feature flat screen TVs, high speed & wireless internet access, coffee and tea making facilities and a safe. Restaurants at the Crowne Plaza Hotel Zurich include the Relais des Arts and the Letzi Leu as well as the garden restaurant, all serving delicate Swiss and international meals. The Lobby Bar is an ideal meeting place for business or leisure. Guests of the Crowne Plaza Hotel Zürich enjoy access to 2000 square meters of fitness and spa facilities. WiFi internet is available in all rooms. For events & meetings for up to 480 guests, 11 rooms with natural daylight are at your disposal. ... more   less 

Additional Information about Crowne Plaza Zurich Hotel

Address: Badenerstrasse 420, Zurich 8004, Switzerland (Formerly InterContinental Hotel Zurich)
Region: Switzerland > Canton of Zurich > Zurich
Price Range: $169 - $256 (Based on Average Rates for a Standard Room)
Number of rooms: 365
Reservation Options:
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Also Known As:
Crowne Plaza Zurich
Crowne Plaza zürich
Hotel Style:
#4 Green Hotel in Zurich
#53 Business Hotel in Zurich
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Zurich Hotel staff and other travellers.
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Questions? Get answers from Crowne Plaza Zurich Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Disappointing breakfast for such a hotel brand!”
 of 5 bubbles 788DerekS788, 29 Nov 2016 | Read review
“Rooms overlooking the Courtyard”
 of 5 bubbles Darrell022354, 29 Oct 2016 | Read review
“I wish I knew given that our room was a "nicer room"”
 of 5 bubbles CitizenoftheAir, 6 Oct 2016 | Read review
“Small but comfortable rooms”
 of 5 bubbles ruchirg2013, 18 Sep 2016 | Read review
“Rooms need to be better equipped and maintained”
 of 5 bubbles pacof516, 13 Sep 2016 | Read review
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