We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! You come to us for reviews — now you can book your hotel right here on TripAdvisor.

Crowne Plaza Zurich Hotel

Show Prices
#65 of 134 Hotels in Zurich
GreenLeadersGold level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
Professional photos
Crowne Plaza Zurich Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

1,226 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Crowne Plaza Zurich Hotel
See the most recent reviews
Showing 829: English reviews
Siloam Springs, Arkansas
Level Contributor
79 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 20 September 2013 via mobile

One disappointing experience. I am generous on my reviews, but this Crowne Plaza should be reduce to a holiday inn status. The rooms are very small. The rooms are not clean. My. Wife and I were very disappointed, that ripped off feeling that you sometimes get. I wish I had never stayed there for it placed a distaste on the... More 

Helpful?
Thank WMStevensonIII
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest Thank you for your comment. We are sorry to read your negative review. Please let us inform you, that the size and the price of our guest rooms correspond with the sizes and prices of other hotels of the same category in Zurich. We are always happy to offer you a room change to a bigger room, if... More 

Providence, Rhode Island
Level Contributor
36 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 September 2013

Pleasant stay, great breakfast that was complimentary. Nice modern room. Comfortable. Very friendly staff. Location was a little ways out of central but an easy ride on the 2 or 3 tram. Takes about 20 minutes. All around good stay!

Helpful?
Thank Kg1701d
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest We are delighted to read your feedback and thank you for writing about the Crowne Plaza Zürich! Your kind compliments have been shared with our team and are a great reward for us. Knowing that you have many aleternatives when lodging in Zurich, we hope that you will consider our hotel for your future travel needs as well.... More 

Norwich, United Kingdom
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 14 September 2013

As a platinum elite priority club member we can not fault this hotel. From the moment we arrived until we left 2 days later we were treated to an exceptional stay. We were upgraded to business executive rooms which were amazing. The rooms were extremely comfortable and cleanliness was as expected. We decided to eat in the bar on arrival... More 

Helpful?
Thank Stephen F
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest Thank you for your kind feedback. We are delighted to read, that you enjoyed a memorable stay at Crowne Plaza as an Elite IHG Rewards Club Member. The Deluxe Room you stayed offers more space and further advantages indeed than a Standard Room. Your kind compliments for our team are much appreciated and have been shared with our... More 

Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 September 2013 via mobile

W had booked Crowne plaza Zurich after an extensive search for a reasonably priced hotel in Switzerland which was relatively close to the action. Fortunately, we were very glad to see that it was right next to letzigrund stadium as this is where we were attending the Roger Waters concert the Wall and it was a very convenient walk back... More 

Helpful?
Thank Caryn F
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest Thank you for your stay at Crowne Plaza Zürich and taking your time for your friendly feedback. It was great to read that you liked the goodies in the room and the efficiency of our staff. Your compliments are a great reward for us. It would be a pleasure for us to welcome you again in our hotel... More 

London, United Kingdom
Level Contributor
115 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 14 September 2013 via mobile

I stayed here for 3 nights. The hotel is outside city centre, but only 5 minute walk from a tram stop. There isn't really anything to do or see close to the hotel. I had very low expectations of the hotel based on reviews I had read, and was pleasantly surprised when I saw the lobby and the room. It... More 

Helpful?
Thank vanadia7
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest Thank you for having chosen Crowne Plaza Zürich for your recent stay and your detailed review. It is nice to read, that we could surprise you in a positive way with our room facilities. Considering the size of the room, kindly let us mention, that we are always happy to consider your preferences whether it is the style... More 

Mumbai (Bombay), India
Level Contributor
323 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 208 helpful votes
Reviewed 11 September 2013

Have always stayed here in Zurich and the latest stay did nothing to change my plans in the future. The room was well equipped with everything I needed, was reasonably priced ( at approx 70 percent the price of The Crowne Plaza Kensington London which I stayed at the previous night!) , had an excellent well-lit bathroom and staff were... More 

Helpful?
Thank gammo
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest Thank you so much for your loyalty as well as for taking your precious time to write a kind review about our hotel. We are delighted to read about your positive experience and to share your compliments with our team. Kindly let us ensure you that we endeavour to extend the number of the variety of tv channels... More 

Frankfurt, Germany
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 September 2013

The Crown Plaza Zurich offers nice and modern rooms with a great bed. Unfortunately the housekeeping had to fix multiple things in our room, which were done immediately after a short call. We even got some chocolate as an excuse. The whole hotel staff was very friendly. The tram, which is a 5 minutes walk away, will get you into... More 

Helpful?
Thank RobinWeninger
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest Thank you so much for your kind review as well as for handling the inconveniences with an understanding attitude. We are very happy to read about your positive impressions and to share your kind compliments with our team. It would be a great pleasure for us to be your host in Zurich again. Best regards Ai Na Meng... More 

Mumbai (Bombay), India
Level Contributor
4 reviews
Reviewed 4 September 2013

The approach to the hotel was kind of taking to very outskirts of the city. The stay was comfortable but had to think many times which area tot goto for restaurants etc as its far from the city. One can get good deals, but the staff is very slow and some are quite incompetent

Helpful?
Thank GetSandy
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest Thank you for your recent stay and your review. Kindly let us mention that our Concierge team is always happy to provide our guests with insider tips about eating out or going out in Zurich. We would like to apologize for all inconveniences you experienced with our team. Your comments have been forwarded to the responsible managers. We... More 

Hong Kong, China
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 September 2013

I stayed in this hotel for three nights. Although I am unhappy with its follow up services after my checking out and have argument with them in respect of IHG Rewards Club points and nights at present (and will continue to have battle with them), I feel obliged to write a fair comment on this hotel. Although the hotel is... More 

Helpful?
1 Thank JohnCHongKong
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest Your positive review is much appreciated. Thank you very much for taking your precious time to write about our services in detail ! We are very happy to read that you have enjoyed your stay with us and pass on your kind compliments to our team with pleasure. We also would like to apologize for the misunderstanding concerning... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 August 2013

The exterior of the hotel is dated and the lobby area needs updating. We were in the wing over looking the park which ensured a great nights sleep. The room looked like it was refurbished recently. The bed was perfect for a great nights sleep. The only point we found odd was there was only 1 power point in the... More 

Helpful?
1 Thank Jason W
CrownePlazaZRH, Director of Sales at Crowne Plaza Zurich Hotel, responded to this review

Dear Guest Thank you for your kind comments. We are pleased to read that you had an ejoyable stay with us. We would be yery happy to welcome you again and would like to mention that our guest rooms offer at least 6 power points (Standard Room category) including an international one. Kindly ask our team for additional adapters during... More 

503 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (326)
Viewed
Room/Suite (91)
Viewed
Dining (8)
Viewed
Hotel & Grounds (22)
Viewed
Bathroom (48)
Viewed
Pool/Beach Area (2)
Viewed
View from Room (6)
Viewed
Business Centre/Function Rooms (4)
Viewed
Other (145)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (89)
Viewed
Amenities (23)
Viewed
Deluxe Room (33)
Viewed
Dining (8)
Viewed
The Hotel (25)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (88)
Viewed
Pool/Beach Area (7)
Viewed
Room/Suite (22)
Viewed
Hotel & Grounds (13)
Viewed
Bathroom (5)
Viewed
Dining (12)
Viewed
Business Centre/Function Rooms (9)
Viewed
View from Room (4)
Viewed
Other (16)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Zurich hotels
Ramada Hotel Zurich City
#67 of 134 in Zurich
466 reviews
Mercure Stoller Zurich
#45 of 134 in Zurich
578 reviews
Escher Wyss
25hours Hotel Zurich West
Show Prices
Show Prices
Show Prices
Swissotel Zurich
#33 of 134 in Zurich
2,058 reviews
Escher Wyss
Novotel Zurich City-West
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The Crowne Plaza Zürich hotel is situated in the trendy Zurich West district, 11km from the airport, close to the city centre. The Crowne Plaza Hotel Zürich offers indoor parking for 550 cars. The 365 air-conditioned rooms in modern and contemporary design are kept in warm browne colours. All guest rooms feature flat screen TVs, high speed & wireless internet access, coffee and tea making facilities and a safe. Restaurants at the Crowne Plaza Hotel Zurich include the Relais des Arts and the Letzi Leu as well as the garden restaurant, all serving delicate Swiss and international meals. The Lobby Bar is an ideal meeting place for business or leisure. Guests of the Crowne Plaza Hotel Zürich enjoy access to 2000 square meters of fitness and spa facilities. WiFi internet is available in all rooms. For events & meetings for up to 480 guests, 11 rooms with natural daylight are at your disposal. ... more   less 

Additional Information about Crowne Plaza Zurich Hotel

Address: Badenerstrasse 420, Zurich 8004, Switzerland (Formerly InterContinental Hotel Zurich)
Region: Switzerland > Canton of Zurich > Zurich
Price Range: $170 - $259 (Based on Average Rates for a Standard Room)
Number of rooms: 365
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and Odigeo so you can book your Crowne Plaza Zurich Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Zurich
Crowne Plaza zürich
Hotel Style:
#4 Green Hotel in Zurich
#53 Business Hotel in Zurich
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Zurich Hotel staff and other travellers.
19 questions
Ask a question

See all questions (19)

Questions? Get answers from Crowne Plaza Zurich Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Disappointing breakfast for such a hotel brand!”
 of 5 bubbles 788DerekS788, 29 Nov 2016 | Read review
“Rooms overlooking the Courtyard”
 of 5 bubbles Darrell022354, 29 Oct 2016 | Read review
“I wish I knew given that our room was a "nicer room"”
 of 5 bubbles CitizenoftheAir, 6 Oct 2016 | Read review
“Small but comfortable rooms”
 of 5 bubbles ruchirg2013, 18 Sep 2016 | Read review
“Rooms need to be better equipped and maintained”
 of 5 bubbles pacof516, 13 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay