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Crowne Plaza Zurich Hotel

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#65 of 138 Hotels in Zurich
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Crowne Plaza Zurich Hotel
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1,271 Reviews from our TripAdvisor Community

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Showing 859: English reviews
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Reviewed 6 days ago NEW

Starting with the left foot.. I book this hotel because is close to the Zurich Zentrum, and i booked because i thought i was the same like the others Crowne Plaza. THINK AGAIN. Forniture OVERUSED. Slappy, NOT as expected, STAFF aren't that nice. They are JUST OK. I dont know if they were trying to overcharge me...but there was 400...

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Helpful?
Thank César I
Management response:

Dear César I, Thank you for sharing your experience regarding your recent stay at the Crowne Plaza Zürich. Constructive feedback is of paramount to us. On this occasion I would like to apologize for failing to meet your expectations. We are sorry to read that you made some bad experience in regards to the room size. For more comfort, we...

Pittsburgh, Pennsylvania
Reviewed 1 week ago

The hotel is on the west side and a few tram stops from the central city itself. It's older but clean the Steak Restuarant is good. Staff is very good. Was hoping for a bit more. Wanted to use the gym and pool but it was closed. We only had 19 hours here it served its purpose but would probably...

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Helpful?
Thank Biztravr
Alina R, Manager at Crowne Plaza Zurich Hotel, responded to this review

Dear Biztravr Thank you very much for your rating and your stay with us! We hope to welcoming you back soon! Best regards Alina Russ, Marketing

Singapore
Reviewed 1 week ago

We stayed here for 2 nights. Location was not exactly great but the hotel was affordable, so that plays a part. The hotel was old and it look like it needs a makeover. However, the room is clean and basic. It serve the purpose of our stay. We took a tram to the city which was convenient. The Steak restaurant...

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Helpful?
Thank slamsa
Alina R, Manager at Crowne Plaza Zurich Hotel, responded to this review

Dear slamsa Thank you very much for your rating and your stay with us! We hope to welcoming you back soon! Best regards Alina Russ, Marketing

A TripAdvisor Member
Level Contributor
3 reviews
2 helpful votes
Reviewed 1 week ago via mobile

Would definitely recommend this hotel ....very good clean rooms...helpful staff...and the best part is its proximity to the tram station. Just around the corner is a supermarket and opposite the hotel is a pizzeria open till late hours!!

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Helpful?
Thank A TripAdvisor Member
Alina R, Manager at Crowne Plaza Zurich Hotel, responded to this review

Dear guest Thank you very much for your great review and for staying at the Crowne Plaza Zurich! We are very delighted to hear your positive words on your experience and hope to welcoming you back soon! Best regards Alina Russ, Marketing

Munich, Germany
Reviewed 2 weeks ago

I have been to this hotel many times in the past, but had a three year break before I returned. The rooms in the back are a bit smaller that the ones in the front, especially the bathrooms. I am not crazy about the carpeting in the rooms. The Staff is friendly, but checkin and out seems to take a...

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Helpful?
Thank William B
Management response:

Dear William B, Thank you for taking the time to review your stay with us on Tripdavisor. I am strongly convinced that the words you are providing will be of great assistance for others when planning their trip to Zurich. It is a pleasure to read that your time with us met your expectations. Should you decide to visit Zurich...

London
Reviewed 3 weeks ago

This is an example of the hotel star system not being comparable. The gym and pool are reputed to be excellent but if you do not use them then this is a 3 star hotel. The staff are helpful, but it is impossible to ignore the throng of people passing through reception. This volume is also present at breakfast where...

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Helpful?
Thank MLAJF
Management response:

Dear MLAJF, Thank you very much for your recent stay at the Crowne Plaza Zurich as well as for your constructive feedback, we appreciate your honesty. We are sorry to read that you could not enjoy your stay in our hotel to your fullest satisfaction. Should you be planning a return visit to Zurich in the future, please contact us...

Zurich, Switzerland
Reviewed 3 weeks ago

Friendly personel at the reception and at the Restaurant. I had a nice,quiet spacious room, with an excellent matress. But the top of this overnight was the fabulous breakfast buffet with large variety of food.

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Helpful?
Thank 32Catherine50
Alina R, Manager at Crowne Plaza Zurich Hotel, responded to this review

Dear 32Catherine50 Thank you very much for your review and yours stay! We hope to welcome back soon! Best regards Alina Russ, Marketing

Montreal, Canada
Reviewed 3 weeks ago

Visited this hotel last year for a conference. Not inexpensive, but nothing in Zurich is, rooms are small and if your are a large person say 6', 240 pounds your shoulders will touch both sides of the shower. This year the amenities in the room have been upgraded, breakfast is very good but the breakfast room is small for our...

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Helpful?
Thank Chris G
Alina R, Manager at Crowne Plaza Zurich Hotel, responded to this review

Dear Chris G Thank you very much for your feedback and your stay with us! We hope to welcoming you back soon! Best regards Alina Russ, Marketing

Bengaluru, India
Reviewed 3 weeks ago

Very good connections to all parts of city via trams. Just exit the hotel, walk 100 mts left or 100 mts right, you will find tram station which can take you to city centre or many other places. Few Indian restaurants are closeby this hotel. Very good breakfast at hotel including omelettes. This hotel does not provide free travel tickets...

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Helpful?
Thank Murali G
Berkshire, United Kingdom
Reviewed 4 weeks ago via mobile

The staff are fantastic - you really can't fault their professionalism and friendliness. The hotel however is quite dated, and although this wouldn't generally be an issue for me, with this one, you can really tell it's in need of an upgrade. The rooms and hallways could be a little cleaner, there are a fair few stains and grubby linens...

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Helpful?
Thank runnergirlsw

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza Zürich hotel is situated in the trendy Zurich West district, 11km from the airport, close to the city centre. The Crowne Plaza Hotel Zürich offers indoor parking for 550 cars. The 365 air-conditioned rooms in modern and contemporary design are kept in warm browne colours. All guest rooms feature flat screen TVs, high speed & wireless internet access, coffee and tea making facilities and a safe. Restaurants at the Crowne Plaza Hotel Zurich include the Relais des Arts and the Letzi Leu as well as the garden restaurant, all serving delicate Swiss and international meals. The Lobby Bar is an ideal meeting place for business or leisure. Guests of the Crowne Plaza Hotel Zürich enjoy access to 2000 square meters of fitness and spa facilities. WiFi internet is available in all rooms. For events & meetings for up to 480 guests, 11 rooms with natural daylight are at your disposal. ... more   less 

Additional Information about Crowne Plaza Zurich Hotel

Address: Badenerstrasse 420, Zurich 8004, Switzerland (Formerly InterContinental Hotel Zurich)
Region: Switzerland > Canton of Zurich > Zurich
Price Range: $163 - $280 (Based on Average Rates for a Standard Room)
Number of rooms: 365
Reservation Options:
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Also Known As:
Crowne Plaza Zurich
Crowne Plaza zürich
Hotel Style:
#6 Green Hotel in Zurich
#55 Business Hotel in Zurich
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Zurich Hotel staff and other travellers.
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Questions? Get answers from Crowne Plaza Zurich Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a front room, but if you are sensitive to noise, then a back room.”
794WilliamB794, 5 Apr 2017 | Read review
“superior room for a small surcharge”
32Catherine50, 1 Apr 2017 | Read review
“MUCH nicer bathrooms if you are willing to pay the price!”
  • Shower/bath
  • Two single beds
ChrisG764, 1 Apr 2017 | Read review
“See it first; but not sure if there are good rooms”
pbesman, 7 Mar 2017 | Read review
“courtyard-facing rooms are quiter”
Dr_Kata, 6 Mar 2017 | Read review
5 of 5