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Sheraton Zurich Neues Schloss Hotel

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Traveller (114)
Room & Suite (40)
Traveller (114)
Room & Suite (40)
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Rooms
23 Dec.24 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Sheraton Zurich Neues Schloss Hotel is idyllically situated in the heart of Zurich. With its 60 rooms and suites the boutique hotel offers the perfect ambiance for a sightseeing weekend in the lively metropolis. Only a few steps from the Opera, the famous Bahnhofstrasse or the Old town, the Hotel is a place of wellbeing and calm.
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Property amenities
Room Service
Restaurant
Business Centre with Internet Access
Bar/Lounge
Paid Wifi
Paid Internet
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
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Room features
Suites
Non-Smoking Rooms
Minibar
Air Conditioning
Good to know
HOTEL STYLE
Safe
Residential Neighbourhood
HOTEL CLASS
Hotel links
Visit hotel website
Location
Full view
100Great for walkers
Grade: 100 out of 100
734Restaurantswithin 0.5 km
158Attractionswithin 0.5 km
Reviews (493)
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411 results
Traveller rating
148
156
83
12
12
Traveller type
Time of year
LanguageEnglish
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148
156
83
12
12
Show reviews that mention
All reviews spg gold old town within walking distance upgraded to a junior suite business district business trip business hotel front desk staff corner room two blocks minute walk quiet at night spent one night air conditioning staff was very friendly and helpful hotel is in a great location decent size
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1 - 5 of 411 reviews
Reviewed 2 days ago via mobile

We stayed 3 nights in this lovely hotel. The hotel was very clean with a coffee machine in your room. Perfect location to explore Zurich. Everything was within walking distance. The staff were very friendly and knowledgeable. We didn't have breakfast or any cooked food...More

Date of stay: December 2018
Thank 664riazm
Hotel's Favourite
Reviewed 26 March 2018

This hotel gave me everything I needed for a stay in Zurich. The location suited me as it was 2 blocks from the lake and just about the same distance to a tram stop that feeds directly into the inner town and the train station....More

Date of stay: March 2018
Thank jfdjr
Response from neuesschlossz, Front Office Manager at Sheraton Zurich Neues Schloss HotelResponded 28 March 2018

Dear jfdjr thank you very much for your wonderful review about the Sheraton Zurich Neues Schloss Hotel! It was a pleasure reading your comments, especially about our staff of which we are very proud of! Rest assured that I will pass on your comments to...More

Reviewed 6 days ago via mobile

The aircon is switched off, the WiFi is not operational on my laptop, the minibar is broken, there are holes in the sheets, the wallpaper is peeling. Housekeeping put bags of ice in the fridge on day 1 they melted and have not been changed...More

Date of stay: December 2018
Thank 926petes
Response from neuesschlossz, General Manager at Sheraton Zurich Neues Schloss HotelResponded 5 days ago

Dear 926petes First of all, I would like to thank you very much for taking the time to write a detailed feedback. I am very sorry for the inconvenience you were facing during your stay. The situation you are describing, does not reflect our service...More

Reviewed 5 weeks ago

This hotel is a Sheraton but it is a category 7 on the Marriott scale. The reason for this rating is because this place is more like a small boutique hotel with a super convenient location, just a block away from Lake Zurich. We stayed...More

Date of stay: October 2018
Thank BillyJguy2
Reviewed 29 October 2018

The hotel was fine but when we arrived the front desk claimed that I had misbooked a single room. The upgrade was over 80 Swiss francs, but we were stuck. I did try to negotiate, but the room clerks were firm. There was no cafe...More

Date of stay: July 2018
Thank lynnk870
Response from neuesschlossz, Manager at Sheraton Zurich Neues Schloss HotelResponded 29 October 2018

Dear lynnk870 First of all, we would like to thank you very much for taking the time to write a detailed feedback. We are very sorry for the inconvenience you were facing when arriving to the hotel. Our team always does its best to make...More

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Questions & Answers
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Westshore
4 August 2018|
Answer
Response from Dale L | Reviewed this property |
There are several ways of walking from the hotel to the old town but 10 to 15 minutes is about right.
1
Vote
r0m8470
5 January 2017|
Answer
Response from SarahsBackstage | Reviewed this property |
No, I don't remember a club lounge. Their lobby bar and restaurant is conveniently located. We watched the Olympics and had a few snacks after a day of sightseeing. Great bartender! We were upgraded to a room with a... More
0
Votes
Room Tips
"Beware room temperatures during hot summer months!"
ZeeDM
3 Aug. 2018
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"Ask how big the room is before committing to it"
Cawater
27 Oct. 2017
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"Ask for a high floor"
karol452
1 Oct. 2017
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"If you can achieve the cost of a suite, take it"
Rasruano
19 Sep. 2017
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PRICE RANGE
USD 201 - USD 373 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton zürichsheraton zurichzürich sheraton
LOCATION
SwitzerlandCanton of ZurichZurich
NUMBER OF ROOMS
60
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