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Sheraton Zurich Neues Schloss Hotel

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Traveller (109)
Room & Suite (46)
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Overview
  • Excellent33%
  • Very good42%
  • Average20%
  • Poor2%
  • Terrible3%
Travellers talk about
“spg gold”(7 reviews)
“old town”(34 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star accommodation
All hotel details
Additional information
Offers from Sheraton Zurich Neues Schloss Hotel
Special Offer: Package Deal
Offers from Sheraton Zurich Neues Schloss Hotel
Special Offer: Package Deal
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Reviews (481)
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145
155
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145
155
78
12
11
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All reviewsspg goldold townwithin walking distanceupgraded to a junior suitebusiness districtbusiness hotelsmall hotelfront desk staffcorner roomtwo blocksminute walkquiet at nightlobby barair conditioningstaff was very friendly and helpfulhotel is in a great locationspent one night
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1 - 5 of 401 reviews
Reviewed 5 days ago

My family of five stayed at the Sheraton Neues Schloss Hotel for 5 nights. I was participating in Ironman Switzerland, so we wanted a comfortable, convenient hotel in a good location. We enjoyed two adjoining rooms. Very clean, with extremely comfortable beds. My kids' room...More

Thank SeabassMcCrash
Response from neuesschlossz, Front Office Manager at Sheraton Zurich Neues Schloss HotelResponded yesterday

Dear Mr. SeabassMcCrash, I like to thank you for taking your time to share your feedback about your stay with us during the Ironman. I hope you had an successful event. It is great to hear that you very satisfied with the service that was...More

Hotel's Favourite
Reviewed 3 weeks ago

We appreciate the warm welcome and comfortable accommodation at Sheraton Zurich Neues Schloss Hotel. This is a wonderful hotel for comfort and relaxation after long flights. The staff are very attentive. Thanks to Sebastian, front desk manager, for making us feel this is our home...More

Thank Keepongoing
Response from neuesschlossz, Front Office Manager at Sheraton Zurich Neues Schloss HotelResponded 2 weeks ago

Dear Keepongoing thank you very much for your very kind feedback here on Tripadvisor. We are glad that you enjoyed your stay with us and we are looking forward to welcome you back here in Zurich in the future. Warm regards Sebastian Lobenstein Front Office...More

Reviewed 1 week ago

This Sheraton was very comfortable and well-located. Zurich is a pedestrian-friendly city in general, and we found it pretty easy to walk from here, to all the sights. The staff was courteous and went out of their way to help. Our only complaint was the...More

Thank ZeeDM
Response from neuesschlossz, Front Office Manager at Sheraton Zurich Neues Schloss HotelResponded 1 week ago

Dear ZeeDM, thank you for sharing your feedback here about your last stay with us. I am glad to here that we were happy with the friendly staff and the location directly in Zurich City. I hope you were able to see all the major...More

Reviewed 3 weeks ago via mobile

I stayed at this Sheraton with my family, they gave us a good room with a terrace because we where 3 so they had to put a rollerbed. The service was excellent, food recommendations and very welcoming. The location is also good, very close to...More

Thank Daniela T
Response from neuesschlossz, Front Office Manager at Sheraton Zurich Neues Schloss HotelResponded 3 weeks ago

Dear Daniela T, thank you very much for sharing your feedback here on Tripadvisor.com. We are glad to see that you enjoyed your stay with us. Warm regards Sebastian Lobenstein Front Office Manager

Reviewed 4 weeks ago

For a Sheraton this is fairly small property but in terms of service it is not small at all! Very friendly staff at both check in and check out. The lady in the breakfast room was paying attention to the smallest details. My room was...More

Thank WWW W
Response from neuesschlossz, Front Office Manager at Sheraton Zurich Neues Schloss HotelResponded 3 weeks ago

Dear WWW W thank you very much for sharing your experience with others here on Tripadvisor! I am very happy to see that you had a fantastic stay with us! Especially the service is very important and I am glad that you experienced this in...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Concierge
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 211 - USD 472 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Zurich
#41 Luxury Hotel in Zurich
#46 Romantic Hotel in Zurich
#68 Business Hotel in Zurich
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 211 - USD 472 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Zurich
#41 Luxury Hotel in Zurich
#46 Romantic Hotel in Zurich
#68 Business Hotel in Zurich
Room types
Suites, Non-Smoking Rooms
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Traveller (109)
Room & Suite (46)
Dining (21)
Family and Play Areas (3)
Questions & Answers
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r0m8470
5 January 2017|
Answer
Response from SarahsBackstage | Reviewed this property |
No, I don't remember a club lounge. Their lobby bar and restaurant is conveniently located. We watched the Olympics and had a few snacks after a day of sightseeing. Great bartender! We were upgraded to a room with a... More
0
Votes
Room Tips
"Beware room temperatures during hot summer months!"
ZeeDM
2 million years ago
Read review
"Ask how big the room is before committing to it"
Cawater
2 million years ago
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"Ask for a high floor"
karol452
2 million years ago
Read review
"If you can achieve the cost of a suite, take it"
Rasruano
2 million years ago
Read review
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