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Hotel Glockenhof

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#32 of 138 Hotels in Zurich
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Glockenhof
Hotel Glockenhof
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434 Reviews from our TripAdvisor Community

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Showing 268: English reviews
Hong Kong, China
Reviewed 17 July 2015

I highly recommend this hotel which is just next to the main shopping street Bahnhofstrasse with lots of nice restaurants. We arrived just after 8 a.m and were checked in within 30 minutes while enjoying a free drink.Staff were extremely helpful amd efficient in recommending restaurants, arranging transport etc. Rooms were newly refurbished,bright, clean and spacious.The airconditioning, bed and other...

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Helpful?
1Thank Elaine W
Sydney, Australia
Reviewed 16 July 2015

Have stayed here several times. Great position in centre of Zurich. Staff always very attentive and friendly. Restaurant and bar good and breakfast included. Pricey but not over the top for Switzerland. Internet in rooms good.

Review collected in partnership with Best Western
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Thank Antsyd
Egham, United Kingdom
Reviewed 14 July 2015

It was like a bad monty Python sketch - I took a napkin and roll out of the breakfast area and was screamed it several times by a waitress accussing me of a form of theft The other members of staff lacking leadership look on in horror but did little to help. I never got the appropriate apology but credit...

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Helpful?
Thank scr0406
Hotelier03, Manager at Hotel Glockenhof, responded to this review

Dear guest Please accept our sincerest apologies for the poor level of service you appear to have received. I have already been informed about the incident I would really appriciate to personally talk to you about this. Please feel free to contact me at any time either under 0041 44 225 91 91 or under Matthias.sutter@glockenhof.ch. I hope we get...

singapore
Reviewed 12 July 2015

Rooms were good sized. Bathrooms are new, interesting. Housekeeping was very good. Enjoyed breakfast very much. Centrally located - you can walk everyhwere. A very decent hotel with nice people in it!

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Thank kittySingapore
Hotelier03, Manager at Hotel Glockenhof, responded to this review

Dear guest I am so glad you enjoyed your stay with us, and that everything met your needs. We hope to welcoming you back in the not too distant future. Matthias Sutter, General Manager

Fresno, United States
Reviewed 8 July 2015

Heated tiles in the bathroom floor? Elegant bedding and linens? Yes and yes. And you get champagne at the exquisite breakfast included in the morning, with a great array of food choices. Very friendly concierge. Great location to city center.

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Helpful?
1Thank Michael K
Hotelier03, Manager at Hotel Glockenhof, responded to this review

Dear guest Thank you for your lovely review and the 5 star score you gave us. I am pleased to hear that you appreciated the friendliness of the staff. We hope to have an opportunity of hosting you again soon. Matthias Sutter, General Manager

Portland, Oregon
Reviewed 8 July 2015

Staff at the reception weere friendly and helpful. Breakfast buffet is good. The Swiss cheeses were all very nice. Nice latte! good location - 8 mins walk from the Main Train Station. Also nice that our room came with free interent. The not so good - -internet is really really really slow in the room. Clicked on a url,, wait,...

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1Thank lee O
Hotelier03, Manager at Hotel Glockenhof, responded to this review

Dear guest Thank you very much for taking the time to post your review. I am glad to read that the majority of your stay was a positive experience. The points you raised have been addressed with all relavant personnel. I hope there are many more visits to come. Matthias Sutter, General Manager

Spain
Reviewed 8 July 2015

Within very easy walking distance from the main train station. The room 101, was facing the inner courtyard, smallish with a double sized bed, although advertised as king sized bed 140cm, which reception advised we could upgrade for 60CHF, but as I felt the room was pricey enough we did not upgrade. The air conditioning was very welcome on such...

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1Thank VisitorT
Hotelier03, Manager at Hotel Glockenhof, responded to this review

Dear guest Thank you for your recent review following your stay at the Glockenhof. We are glad that you enjoyed your stay and that you were able to profit from our weekend offer with the french beds. We hope to have an opportunity of hosting you again soon. Matthias Sutter, General Manager

England
Reviewed 2 July 2015

We stayed at the Hotel Glockenhof again recently, and thankfully it was every bit as good as the first time with reliable, free internet; bowls of apples; a voucher for a free drink etc. Our stay also included the same niggle as our last review! The breakfast buffet was good, but guests were picking food up with their hands for...

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2Thank BugLet
Hotelier03, Manager at Hotel Glockenhof, responded to this review

Dear guest Thank you for recommending us and we really appreciate your loyalty. We will take on board your positive and your constructive points to make our hotel even better and we hope to see you back again soon. Matthias Sutter, General Manager

Reviewed 2 July 2015 via mobile

The hotel is located just off the main shopping area, Bahnoffstrasse. The areas of interest are within walking distance too. Just across the river is the quaint old town, and the old church of Grossmunster. You can get to the hotel from the train station by walk, even with luggage in about ten minutes. The lake can be visited on...

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2Thank Shwetha S
Hotelier03, Manager at Hotel Glockenhof, responded to this review

Dear guest Thank you for taking the time to leave a review for recommending the Hotel Glockenhof to other TripAdvisor users and we look forward to welcoming you back real soon. Matthias Sutter, General Manager

St Albans, United Kingdom
Reviewed 30 June 2015

A lot of hotels spend all their refurb money on Reception and Public Areas and leave the rooms as an afterthought. This hotel is the other way round. It is centrally located, friendly staff on reception and in the bar and a fair 4 star hotel. 5 star prices tho, this is Zurich! Go direct to the hotel and avoid...

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Helpful?
2Thank ChrisB1970
Hotelier03, Manager at Hotel Glockenhof, responded to this review

Dear guest Thank you very much for your lovely 5 star score. I am so glad you enjoyed your stay with us, and that everything met your needs. We are hoping that we have now become a top choice for you whenever you visit Zurich. Matthias Sutter, General Manager

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Restaurant Conrad
Restaurant Conrad
Cuisines: Swiss, European, Central European
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Hotel Glockenhof

Address: Sihlstrasse 31, Zurich 8001, Switzerland (Formerly BEST WESTERN Premier Hotel Glockenhof)
Region: Switzerland > Canton of Zurich > Zurich
Price Range: $327 - $574 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Glockenhof 4.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Best Western zürich
Best Western Zurich
zürich Best Western
Hotel Style:
#12 Family Hotel in Zurich
#15 Romantic Hotel in Zurich
#27 Luxury Hotel in Zurich
#36 Business Hotel in Zurich
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Glockenhof staff and other travellers.
7 questions
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Seattle, Washington
Kapiti coast New Zealand
over a year ago

See all questions (7)

Questions? Get answers from Hotel Glockenhof staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for the room with windows looking at the back”
nadezda_turta, 25 Jan 2017 | Read review
“Choose a room at the back - less traffic noise”
Alfred462015, 8 Dec 2016 | Read review
“away from elevators”
149paulob, 17 Nov 2016 | Read review
“Do not book an economy room the bed is only 4 feet wide aprox”
robycoll, 19 Sep 2016 | Read review
“Get a room overlooking the garden if staying at the weekend.”
461cherriec, 18 Sep 2016 | Read review
5 of 5