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Baur au Lac

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Baur au Lac
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573 Reviews from our TripAdvisor Community

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Showing 377: English reviews
Dubai, United Arab Emirates
Level Contributor
331 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
Reviewed 2 weeks ago

I stayed at this hotel back in the 90s, and has honestly do not remember. Many have heard from friends and acquaintances, different and good and bad. Overall, I am very satisfied. Lovely comfortable room. Wonderful service. One thing I would like to mention, better let the mini-bar will be paid, but not so empty.

Helpful?
Thank Vladimir M
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Vladimir M, Thank you very much for your warm words and for having stayed with us. It makes us more than happy to read, that you were overall satisfied with your stay and we could contribute to a great time in Zurich. Dear Vladimir M, it would be an honor to welcoming you again in the near future. Warm... More 

Istanbul, Turkey
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago

I stayed only one night and the service and overall quality was impeccable as it was 6-7 years ago when I first stayed there. It was not possible to notice a negative point during my stay. I strongly suggest to enjoy a drink in the garden if the weather is nice.

Helpful?
Thank Tufan O
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Tufan O, Thank you very much for your stay and for sharing your warm feedback. We are delighted, that we were able to make a difference and that you enjoyed your stay with us. I have passed on your very kind words to the entire team. Feedback like yours is our greatest motivation and the best reward for our... More 

Milford, NH
Level Contributor
99 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 3 weeks ago

One of the best hotels we have ever stayed with. Every staff member was genuine and helpful. After an excellent, but filling lunch, we enjoyed wine and lighter fare in Le Hall. Our server was very knowledgeable on the menu and the wine list. It felt like we were eating at someone's home, not a restaurant. The salads and small... More 

Helpful?
Thank Michael D
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Michael D, First and foremost thank you very much for having chosen the Baur au Lac for your stay in Zurich and for having taken the time to write such a wonderful review. It makes us very happy whenever we get feedback like yours. It is one of our highest priorities to offer a personal and unique service –... More 

Istanbul, Turkey
1 review
Reviewed 4 weeks ago

Great location, great hotel. rooms are very comfortable, service & staff is perfect. indeed during the period we've stayed there there was a construction near the restaurant. we did have a very noisy breakfast and the other day preffered not to have breakfast in the hotel. Also a catering event which caused some of the hotel facilities out of use... More 

Helpful?
Thank mkaraman2016
Berlin, Germany
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 weeks ago via mobile

Very beautiful and central hotel in the heart of zurich. I stayed there during 4 days with my family in summer 2016 and had a great time. Personal is very polite, hotel is very clean and has great food. Many amenities in our room. Very happy with this choice.

Helpful?
Thank lilipixie
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear lilipixie, Thank you very much for having chosen the Baur au Lac for your stay in Zurich and for having taken the time to write these wonderful lines. We always feel very flattered whenever we get feedback like yours and we are glad to hear that you and your family enjoyed your stay with us. It is our duty... More 

Geneva, Switzerland
Level Contributor
123 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 5 weeks ago

Excellent location, great welcome at the door by Hans, cosy and well decorated rooms. Inner court rooms are absolutely quiet. It is always a pleasure to come back. The staff is wonderful, at the receptions, the concierge, the breakfast restaurant and the staff on the floor.

Review collected in partnership with The Leading Hotels of the World

Helpful?
Thank Jean Pierre F
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Jean Pierre F, Thank you very much for having stayed at the Baur au Lac and for having written such a lovely review. We feel flattered by your kind words regarding our hotel and service. It is fantastic to hear, that we could contributed a part to a memorable stay with us. With pleasure we will share your comments... More 

Grand Rapids, Michigan
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 28 October 2016

Baur was a great location in the old town with everything within walking distance. the lobby was very beautiful with the bar being a great place for a cocktail before dinner.rooms were very well done and nice. the staff was very helpful and would go back again.

Helpful?
Thank Marco155
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Marco155, First and foremost, we want to thank you for staying at the Baur au Lac and for writing such a kind and wonderful review about your experience. We are indeed very grateful for our central location and our private park on the lakefront, therefore it makes us very happy this could contribute to a great time in Zurich... More 

Los Angeles, California
2 reviews
Reviewed 27 October 2016

The service at the Baur Au Lac is beyond compare. It would justify a trip to Zurich, just to stay at the Baur Au Lac. I suffered a back injury during my trip to Zurich and the Baur Au Lac staff guided me to the right doctors and took care of my every need. The hotel's restaurant has an excellent... More 

Review collected in partnership with The Leading Hotels of the World

Helpful?
Thank richardpink2016
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear richardpink2016, Thank you very much for having stayed at the Baur au Lac and for having taken the time to write about your recent stay. We are very flattered by your kind words. An atmosphere of personal service has always been one of your highest priorities. Please rest assured that we will forward your comments to the entire team.... More 

London, United Kingdom
Level Contributor
61 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 25 October 2016

Ive been lucky enough to have stayed in this hotel a few times but whenever I visit Zurich, I always go there for a drink and sometimes food. The staff are so friendly and always remember you, the service is excellent and it makes the trips that more memorable. The food is always good whether it be breakfast, lunch or... More 

Helpful?
Thank Jay G
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Jay G, We are absolutely delighted to read your wonderful review. Thank you very much for having taken the time to share it with us and the TripAdvisor community. Ever since Johannes Baur first opened the Baur au Lac in 1844, it has always been one of our top priorities to provide a first class and personal service. All... More 

Stamford, Connecticut
Level Contributor
56 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 17 October 2016

The room was large and excellent. The service from the front desk was outstanding. The concierge desk was perhaps the best I have ever dealt with. You should use their services especially when making restaurant reservations.

Helpful?
Thank Joseph L
Hotel_at_Lake, Manager at Baur au Lac, responded to this review

Dear Joseph L, Thank you very much for having stayed at the Baur au Lac and for having taken the time to write about your stay. We are very flattered by your kind words. An atmosphere of personal service has always been one of your highest priorities – ever since Johannes Baur opened the hotel in 1844. Dear Joseph L,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Baur au Lac has the discerning tastes of its guests to thank for the leading position it has maintained for more than 170 years in the international luxury hotel industry. Set in its own park, the hotel enjoys a unique location overlooking the lake and the Alps - and yet is still but a few minutes' walk from the Paradeplatz financial district and the Bahnhofstrasse, Zurich's celebrated shopping high street. While offering the ultimate in comfort and privacy, the rooms and suites have been equipped with every, yet hardly noticeable technical refinement. The large marble bathrooms with heated floor and daylight match up to the highest demands of comfort, design and equipment. ... more   less 

Additional Information about Baur au Lac

Address: Talstrasse 1 | 8001 Zürich, Zurich 8001, Switzerland
Region: Switzerland > Canton of Zurich > Zurich
Price Range: $726 - $1,316 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Baur au Lac 5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Baur Au Lac zürich
Hotel Style:
#2 Business Hotel in Zurich
#3 Luxury Hotel in Zurich
#4 Romantic Hotel in Zurich
#5 Family Hotel in Zurich
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Questions & Answers

Here's what travellers have asked, with answers from Baur au Lac staff and other travellers.
1 question
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Questions? Get answers from Baur au Lac staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“lake view rooms are suite. if u are not staying in a suite room, 4th floor city view is OK.”
 of 5 bubbles mkaraman2016, 1 Nov 2016 | Read review
“The real quiet rooms face the court yard.”
 of 5 bubbles U3379XVjosephl, 17 Oct 2016 | Read review
“Get a room on the canal/river. Eat breakfast in your room!”
 of 5 bubbles williamlA3039FA, 12 Sep 2016 | Read review
“We had two rooms in different parts of the hotel and both were great”
 of 5 bubbles sbtraveler5, 10 Sep 2016 | Read review
“a suite in the tower is wonderful room 504”
 of 5 bubbles DamianRoberts1965, 21 Aug 2016 | Read review
5 of 5
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