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Lausanne Palace & Spa

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Lausanne Palace & Spa
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523 Reviews from our TripAdvisor Community

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Showing 275: English reviews
Melbourne, Australia
Reviewed 25 September 2016

City very steep so take a taxi to the hotel. Room lovely but only has Swiss plugs. Old concierge officious. Main restaurant good for breakfast but very dark at night. Waiter said I should have complained earlier about my burnt moussaka and then offered a salad with a big sloppy chunk of buffalo cheese surrounded by big quarters of tomato....

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Helpful?
Thank sandra c
LausannePalace, Responsable relations publiques at Lausanne Palace & Spa, responded to this review

Dear Sandra C, Thank you for taking the time to share your comments regarding your last visit in our Hotel. We are sorry for the problems you encountered. Would it be possible for you to contact us as we would need more details about your feedback. Phone number: 0041213313131 asked for Pascal. Your comments are precious as we strive to...

Rome, Italy
Reviewed 20 September 2016 via mobile

The Lausanne Palace & Spa is a wonderful hotel to enjoy the city. Cozy, elegant, friendly and absolutely perfect in every detail. The breakfast is worth the price and the whole service is top notch. I will be back.

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Helpful?
Thank Fabulissima
LausannePalace, Responsable relations clients at Lausanne Palace & Spa, responded to this review

Dear Fabulissima, Truly thank you for taking the time to leave a warm review on your recent stay with us. I am delighted to read how much you enjoyed your recent stay with us and you valued our service. I will share your comments with our team and I look forward to welcoming you back in the near future. Best...

Sharjah, United Arab Emirates
Reviewed 14 September 2016 via mobile

I think it is needless for me to say that this hotel was perfect. Everything is this hotel is well kept and class, and the staff are very helpful and friendly. The rooms had beautiful views especially the room with the lake views. All the the rooms had AC in them which was a blessing during our stay because it...

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Helpful?
Thank Noora-AZ
LausannePalace, Responsable relations clients at Lausanne Palace & Spa, responded to this review

Dear Noora-AZ, Many thanks for taking the time to write such a detailed review about your recent stay at Lausanne Palace & Spa. We are pleased to read that you enjoy your experience. Please be assured that I will share your kind comments about your exceptional stay and experiences with our team. We promise you that we will keep working...

Courbevoie, France
Reviewed 7 September 2016

I stayed just one night in August. The hotel has upgraded us into a spacious and wonderful suite overlooking the lake. The view is breathtaking. 180° view from the hotel. The suite is very well appointed and the guest amenities were very nice (great fragrance). We ordered a nice bottle of Swiss wine to watch the sunset. So romantic. The...

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Helpful?
Thank chabert92400
LausannePalace, Responsable relations clients at Lausanne Palace & Spa, responded to this review

Dear Chabert92400, Many thanks for taking the time to write such a detailed review about your recent stay at Lausanne Palace & Spa. We are pleased to read that you enjoy your experience. Please be assured that I will share your kind comments about your nice stay and experiences with our team. We promise you that we will keep working...

United States
Reviewed 2 September 2016

Not only was the Palace our favorite hang out while living in Lausanne, but has become the place to stay when we return to Lausanne. The hotel is great luxury and the service is superb. In fact, when a friend expressed concerns about the hotel she has staying in, we mentioned this to the Palace and they immediately accommodated her...

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Helpful?
Thank Henri Tascherea... H
LausannePalace, Responsable relations clients at Lausanne Palace & Spa, responded to this review

Dear Henri, Thank you for taking the time to share your feedback with us. I am happy to hear you enjoyed your stay at the Lausanne Palace & Spa. Your comments are precious as we strive to exceed our guest's expectations at every opportunity. Thank you for your loyalty and we hope to welcome you again soon. Sincerely yours, Pascal...

Reviewed 27 August 2016 via mobile

Stayed at the Lausanne palace when attending a wedding of friends in Lausanne. Had a fantastic room with the most amazing view from a private balcony. All the staff I came across where extremely friendly and helpful. This stay made the weekend extra special and would definitely love to stay again when back in Lausanne.

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Helpful?
Thank Mare W
LausannePalace, Responsable relations clients at Lausanne Palace & Spa, responded to this review

Dear Mare W, Thank you for taking the time to share your feedback with us. I am happy to hear you enjoyed your stay at the Lausanne Palace & Spa and particularly the amiablity of our staff. Your comments are precious because we strive to exceed our guest's expectations at every opportunity. We hope to welcome you again soon. Best...

Cyprus
Reviewed 25 August 2016 via mobile

Fantastic 5 stars hotel. Perfect food Great service. With very good location near the city center. Metro stop in only one minute walk. Don't forget to ask the Laussane card for free public transport in the whole area during your stay

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Thank Eftychios P
Casablanca, Morocco
Reviewed 24 August 2016 via mobile

Why did i like it ; Rooms , everything worked ! a great connecting room that was spacious for my family with 3 kids. Spotlessly clean. Even being street side was surprising quiet ... The heated towel racks, turndown service , nice fluffy towels and excellent bed linen that looked new, and even a bathrobe and hotel slippers for my...

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Helpful?
Thank Lisa R
LausannePalace, Responsable relations clients at Lausanne Palace & Spa, responded to this review

Dear Lisa R, We appreciate your comments regarding your stay at Lausanne Palace & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team, who will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely yours,

Dubai
Reviewed 24 August 2016 via mobile

Luckily I couldn't get a hotel room in interlaken that Saturday and The Fairmont Palace reservation people were not good so we ended staying in Lausanne.I liked the city more and the hotel and people made the whole 3 days more enjoyable. The rooms, toiletries,the breakfast ,every body at the hotel. Reservation took only 2 minutes. While I got nowhere...

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Thank kamalysf
Reviewed 19 August 2016 via mobile

This is our third visit! Sat upstairs at lunch, very busy on a Thursday, could not secure a window seat even arriving early. The service is wonderful. The filet de perche is by far the very best I have had and I order most every time I have a chance. Very very fresh, cooked to perfection! My wife had the...

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Thank Josmshank
LausannePalace, Responsable relations clients at Lausanne Palace & Spa, responded to this review

Dear Josmshank, Thank you for taking the time to write us about your stay at the Lausanne Palace & Spa, particularly in our Brasserie. It's always a pleasure to receive positive feedback, rest assured that we will share them with our teams who, will be encouraged by your remarks. We hope to welcome you again at the Lausanne Palace &...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Ideally located in the heart of Lausanne, the Olympic Capital, in French speaking Switzerland, the Lausanne Palace & Spa enjoys a superb view across Lake Geneva to the Alps. The beauty of its surrounding landscape makes it an exceptional place of refinement. The recognition since 2007 by UNESCO of the Lavaux region, 10 km from the Lausanne Palace & Spa, now on the list of "Real World Heritages" serves as proof of its uniqueness. At the heart of Lausanne, the Lausanne Palace & Spa, offers to you its parking open 24/24 and 7/7, an ideal base from which to discover Lausanne and quickly and easily access the different services which the Lausanne Palace & Spa offers you. ... more   less 

Additional Information about Lausanne Palace & Spa

Address: rue du Grand-Chene 7 - 9, Lausanne 1003, Switzerland
Region: Switzerland > Canton of Vaud > Lausanne
Price Range: $389 - $528 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lausanne Palace & Spa 5*
Number of rooms: 138
Reservation Options:
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Also Known As:
Lausanne Palace Hotel Lausanne
Lausanne Palace And Spa
Lausanne Palace Spa
Hotel Style:
#2 Family Hotel in Lausanne
#2 Romantic Hotel in Lausanne
#3 Business Hotel in Lausanne
#3 Spa Hotel in Lausanne
#6 Luxury Hotel in Lausanne
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Questions & Answers

Here's what travellers have asked, with answers from Lausanne Palace & Spa staff and other travellers.
1 question
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jakarta
over a year ago

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Questions? Get answers from Lausanne Palace & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Read my advice : both South and North ones are indeed good, when on a budget pick-up City view ones.”
 of 5 bubbles AntoineW686, 8 Jan 2017 | Read review
“238 front the Street was good and quite”
 of 5 bubbles gardiner25, 7 Dec 2016 | Read review
“with the view of the lake :)”
 of 5 bubbles vannivek, 4 Dec 2016 | Read review
“Excellent Hotel”
 of 5 bubbles anwaralyagout, 29 Nov 2016 | Read review
“Rooms on the terrace side have stunning views over Lake Geneva”
 of 5 bubbles robertf165, 14 Nov 2016 | Read review
5 of 5