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Lausanne Palace & Spa

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525 Reviews from our TripAdvisor Community

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Showing 276: English reviews
Lausanne, Switzerland
Reviewed 9 June 2013

I felt like I was at the $39 Massage Parlor: arrive, massage, leave. Thank you. For an extra $125 you can use one of the chairs in the spa after your massage, otherwise your only choice would be a hardback chair in the hall (that was the answer to my question about whether there was a place 'pour se detendre'...

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2Thank gabbam7
Zurich, Switzerland
Reviewed 3 June 2013

Stayed here for 2 nights in May/June 2013. Professional staff, good cleanliness, large (although a bit outdated, but that's a matter of taste I guess) room, comfortable bed, good facilities... Nothing to complain about really, except maybe that the spa facilities (men's side) are a bit small compared to other Leading Spa hotels, but still good enough. I highly recommend...

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Thank Kloddz
Grandvaux, Switzerland
Reviewed 2 June 2013

Like a 2nd home, super friendly staff, great food at the Brasserie, and A great Club sandwich at the bar. Best location in Lausanne. Great rooms (The newly refurbished ones), great views. Great hotel!

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2Thank Rhamy
St. Petersburg, Russia
Reviewed 31 May 2013

Palace has excellent service, room, food, location. Staff is always ready to help, their advises are highly professional and nice. View to the lake from my room was fabulous, despite the rainy weather. Room are just the top. Layout, furniture. SPA is the best SPA you can have. Yoga bar offers great nutritious drinks. Treatments and facials are relaxing. They...

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2Thank Игорь К
Lausanne, Switzerland
Reviewed 25 May 2013

I did not like the blonde streaks the colorist put in my dark hair at the Aveda Hair spa. I complained so she subjected me to the Lausanne Palace Royal Treatment.This involves the water temperature at the wash basin turned up to very hot then to very cold and finished with the water poured on the head. Very uncomfortable experience...

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5Thank Mrs R
Reviewed 2 May 2013

I stayed a week at the hotel. Very service oriented staff, restaurants are excellent. The renovated rooms are made with the great taste, unfortunately, windows were not done properly. So if your room overlooks city, you will hear every car movement in the neighborhood. Be prepared to wait for the taxi for 5-10 min, if you did not order it...

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Thank Katia Z
Tangerang, Indonesia
Reviewed 11 April 2013

I stayed for business trip on 23 March to 28 March and my colleagues booked me this hotel. When I arrived the porter guy named Matthew was really fast & helpful taking my luggages, when he took it to my room he asked if I need connector plug ? Well sure !! It's very impressive. The room is quite large...

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2Thank Dalimartha
Burlingame, California
Reviewed 8 April 2013

The service is always truly excellent at this hotel. Rooms are nice, without being outstanding, but if you get a chance to stay in a room with a terrace overlooking the lake -- take it. Stunning views. The Brasserie du Grand Chêne restaurant is really nice -- try the burger with foie gras topping if you dare! Health club is...

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1Thank grahamvs
Allsuisse, Manager at Lausanne Palace & Spa, responded to this review

Dear Sir, The Lausanne Palace & Spa would like to thank you for taking the time to review our property. We are delighted to hear you enjoyed your stay. I am sure your great advice will be very helpful to tripadvisor users and readers. You must ask for one of our newly designed rooms if your travels bring you back...

Richmond, Virginia
Reviewed 7 April 2013

Every stay at "The Palace" is sublimely perfect. The rooms, the food, the service all represent the epitome of Swiss hospitality and service. As it is located in the center of Lausanne, it is perfectly situated for walks through this most charming of towns. Unlike many other establishments, they still will accommodate smokers in separate smoking rooms. In a world...

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1Thank Tom G
Allsuisse, Manager at Lausanne Palace & Spa, responded to this review

Dear Tom, Our entire team would like to thank you for taking the time to review your stay at the Lausanne Palace & Spa. We are delighted to hear that you enjoy every one of your stays with us and feel honored to know that you are one of our repat guests. Best regards, Alexandra Turcan Director of Communications

Geneva
Reviewed 5 April 2013

My husband and I visited this hotel with our 18 month old daughter for two nights this week and I was really impressed. We had found a great last-minute deal through Tripadvisor's booking system which included also free breakfasts, but while reserving we experienced a slight misunderstanding with the hotel concerning the baby cot. But after a phone call and...

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2Thank Geneva2013

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Ideally located in the heart of Lausanne, the Olympic Capital, in French speaking Switzerland, the Lausanne Palace & Spa enjoys a superb view across Lake Geneva to the Alps. The beauty of its surrounding landscape makes it an exceptional place of refinement. The recognition since 2007 by UNESCO of the Lavaux region, 10 km from the Lausanne Palace & Spa, now on the list of "Real World Heritages" serves as proof of its uniqueness. At the heart of Lausanne, the Lausanne Palace & Spa, offers to you its parking open 24/24 and 7/7, an ideal base from which to discover Lausanne and quickly and easily access the different services which the Lausanne Palace & Spa offers you. ... more   less 

Additional Information about Lausanne Palace & Spa

Address: rue du Grand-Chene 7 - 9, Lausanne 1003, Switzerland
Region: Switzerland > Canton of Vaud > Lausanne
Price Range: $366 - $521 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lausanne Palace & Spa 5*
Number of rooms: 138
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Also Known As:
Lausanne Palace Hotel Lausanne
Lausanne Palace And Spa
Lausanne Palace Spa
Hotel Style:
#2 Romantic Hotel in Lausanne
#2 Family Hotel in Lausanne
#3 Business Hotel in Lausanne
#3 Spa Hotel in Lausanne
#6 Luxury Hotel in Lausanne
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Questions & Answers

Here's what travellers have asked, with answers from Lausanne Palace & Spa staff and other travellers.
2 questions
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jakarta
over a year ago

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Questions? Get answers from Lausanne Palace & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Read my advice : both South and North ones are indeed good, when on a budget pick-up City view ones.”
 of 5 bubbles AntoineW686, 8 Jan 2017 | Read review
“238 front the Street was good and quite”
 of 5 bubbles gardiner25, 7 Dec 2016 | Read review
“with the view of the lake :)”
 of 5 bubbles JosephCuyt, 4 Dec 2016 | Read review
“Excellent Hotel”
 of 5 bubbles anwaralyagout, 29 Nov 2016 | Read review
“Rooms on the terrace side have stunning views over Lake Geneva”
 of 5 bubbles robertf165, 14 Nov 2016 | Read review
5 of 5