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Hotel Alpha-Palmiers

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Hotel Alpha-Palmiers
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640 Reviews from our TripAdvisor Community

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Showing 342: English reviews
Los Angeles, California
Reviewed 23 October 2016

We stayed here one night on our trip around the lake. The rooms were very spacious, very clean and overall a nice location. It can get a bit noisy late at night with several night clubs around the area but we just closed our windows and we were fine. I would use this hotel again if I were in the...

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Helpful?
Thank clgarb111
citylausanne, Réception at Hotel Alpha-Palmiers, responded to this review

Thank you very much :) You are right "street side rooms" may be noisy at night, this is why we offer for only CHF 10.- supplement an upgrade in the Garden side which are firstly very calm. Next time book a superior room to sleep quietly with open windows. We hope see you again in lausanne ! Best regards, Sarah

Brisbane, Australia
Reviewed 13 October 2016 via mobile

We stayed here for one night. The rooms were huge and the bathroom was lovely. The bed and pillows were very uncomfy. The bar downstairs was very unorganized - staff were slow making drinks and bringing them to the table. The location of the hotel is great. Very Central and close to some great restaurants and shops. NOTE: there is...

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Helpful?
Thank dietebrooke
citylausanne, Réception at Hotel Alpha-Palmiers, responded to this review

Thank you for you review ! We are really sorry for the unorganized restaurant and we will make sure it never happen again. Best regards, Sarah

Geneva, Switzerland
Reviewed 10 October 2016

Excellent location and clean facilities.The beds were uncomfortable and the breakfast extremely expensive, one would have expected something more for the money charged. The hotel cannot charge 4 star rates and offer 2 star facilities, with a little more effort the hotel can improve its offering - such as more comfortable beds, moisturizing cream as an amenity

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Helpful?
2Thank GDSK
ByFassbindTeam, Responsable réception at Hotel Alpha-Palmiers, responded to this review

Dear Madam,Sir, Many thanks for your review. It is always great to get constructive criticism since we are continually trying to improve our equipment. We hope to see you again. Camille Noirjean

Carlisle, United Kingdom
Reviewed 6 October 2016

Lovely modern hotel with large rooms looking inward to a garden within the centre of the hotel. Clean and tidy and modern bathroom . Friendly staff and give advice on metro and provide you with free travel card for your stay which makes it easier to get about. Car parking is virtually next door within underground car park although not...

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Helpful?
Thank nickyhill2015
ByFassbindTeam, Responsable réception at Hotel Alpha-Palmiers, responded to this review

Dear Nickyhill, Thank you ! This is a very nice review and rate ! Kind regards, Camille Noirjean

Edinburgh, United Kingdom
Reviewed 6 October 2016

Thankfully predictable Swiss efficiency and cleanliness. Would benefit from turning the lights up a bit, since hotel corridors, dining room and bedrooms were rather dim - was probably a fashionable feature when first designed! As I said, loved the hazelnuts next to the cereal on the breakfast buffet, allowing me to hoover up cereal with added protein before rushing out...

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Helpful?
Thank MyTreaclePudding
ByFassbindTeam, Responsable réception at Hotel Alpha-Palmiers, responded to this review

Dear Madam,Sir, We are delighted to know that our hazelnuts in your cereal have helped you catch your train ! See you soon.

Rome, Italy
Reviewed 3 October 2016

I have been staying in this hotel regularly for the last 3.5 years. Great service, always attentive and polite. Rooms are spacious. Decor sometimes could look unfinished (for example, when you are in the bath and look under the sink - there are no tiles and it's not covered). Also you should take your own cream - this is never...

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Helpful?
Thank Gabsini
ByFassbindTeam, Responsable réception at Hotel Alpha-Palmiers, responded to this review

Dear Gabsini, We are pleased to know that you are a regular guest since 3.5 years. Thank you for your nice comments about our staff and the hotel ! We hope to see you in our hotel for the next 3.5 years !

Reviewed 1 October 2016

It is located mid hill close to train station a city center. If you have luggage you will need a taxi from the station , otherwise you can walk. The center y on top of the hill. Some rooms face the center court. The staff is friendly and provided local outlet? The fitness center is small however it has the...

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Helpful?
Thank ClementinaH
ByFassbindTeam, Responsable réception at Hotel Alpha-Palmiers, responded to this review

Dear ClementinaH, Thank you for your comment !! Yes we are located in a sloping street, Lausanne is a very sloping city:) Have a great day/night.

NY
Reviewed 30 September 2016 via mobile

Dated design and could be quirky and fun but ends up just feeling dated and a little depressing. In two days the only member of staff I saw was the person at check in. I never found the gym, despite the hand made signs on several floors and I never was able to find anyone to ask. The front desk...

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Helpful?
1Thank JDC10001
ByFassbindTeam, Responsable réception at Hotel Alpha-Palmiers, responded to this review

Dear Madam,Sir, Thank you for your review. We are sorry that you did not get the chance to use our fitness. If the reception is busy you can always ask someone from the other department they will answer your questions with pleasure. The fitness is located on the other side of the hotel this is why it is a little...

New Delhi, India
Reviewed 29 September 2016 via mobile

Don't say it's hot in the room - the receptionist will feel bad and will start explaining how someone feels more hot than others. Everyone knows that even Europe needs air conditioning as its getting warming globally but some people just don't want to understand. The room air conditioning doesn't work and reception staff doesn't care!

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Helpful?
Thank mohitmodi
ByFassbindTeam, Responsable réception at Hotel Alpha-Palmiers, responded to this review

Dear Madam,Sir, We are sorry if we seemed rude to you. The A/C is working if its more than 25 degrees outside, so unfortunately we can not do it manually. Again we really want to apologie about the attitude of our reception. We hope to see you soon.

Basingstoke, United Kingdom
Reviewed 19 September 2016

Have stayed here a few times on business, was working in vevey but did not rate the hotels so stayed a little further out. handily close to train station, just oposite a cinema, nice vibe in the evenings, 2 enjoyable restaurants on ground floor. Only complaints are that the AC is not very effective and on the 3rd floor the...

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Helpful?
Thank Andrew B
ByFassbindTeam, Responsable réception at Hotel Alpha-Palmiers, responded to this review

Dear Andrew B, Thank you for the review. We have fixed the AC, it will work better for this summer ! And concerning the Wi-fi on the 3rd floor and have changed all the internet boxes in every floor to get a better connexion. Kind regards,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Modern Hotel with interior gardens, restaurant serving regional cuisine; set in the center of the city with views of the lake. ... more   less 

Additional Information about Hotel Alpha-Palmiers

Address: rue du Petit-Chene 34, Lausanne 1003, Switzerland
Region: Switzerland > Canton of Vaud > Lausanne
Price Range: $179 - $369 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Alpha-Palmiers 4*
Number of rooms: 215
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Also Known As:
Hotel Alpha Palmiers
Alpha Palmiers Hotel Lausanne
Hotel Style:
#12 Luxury Hotel in Lausanne
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Alpha-Palmiers staff and other travellers.
4 questions
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Norfolk, United Kingdom
over a year ago
London, United Kingdom
over a year ago

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Questions? Get answers from Hotel Alpha-Palmiers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms inside are quieter”
 of 5 bubbles madvirus, 12 Dec 2016 | Read review
“Ask for room with good wifi coverage if really needed!”
 of 5 bubbles MilanMilanec, 25 Oct 2016 | Read review
“Take the rooms facing the inside patio, they are quieter.”
 of 5 bubbles GDSK, 10 Oct 2016 | Read review
“If you want quite morning - ask for garden view room”
 of 5 bubbles Gabsini, 2 Oct 2016 | Read review
“Rooms facing the couryard are absolutely quiet”
 of 5 bubbles Petra0407, 26 Aug 2016 | Read review
5 of 5