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Hotel des Patients
avenue de la Sallaz 8, Lausanne 1005 Switzerland
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Avg. AU$392 /night, 9/17 - 9/18
AU$414
per night
AU$317
per night
AU$220
per night
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4.0
#18 of 44 hotels in LausanneLocation
Cleanliness
Service
Value
If you’re looking for a family-friendly hotel in Lausanne, look no further than Hotel des Patients.
For those interested in checking out popular landmarks while visiting Lausanne, Hotel des Patients is located a short distance from Place St-Francois (0.7 mi) and Lausanne Opera (0.7 mi).
Free wifi is offered to guests, and rooms at Hotel des Patients offer a flat screen TV, a desk, and a mosquito net.
Guests of Hotel des Patients are also welcome to enjoy free breakfast, located on site.
Travellers looking to enjoy some shrimp can head to Eat Me or Au Canard Pekinois. Otherwise, you may want to check out a wine bar such as Ta Cave, Midi 20, or Duke's.
Looking to explore? Then look no further than Collection de l'Art Brut (0.8 mi), Cathedrale de Lausanne (0.5 mi), and Fondation de l'Hermitage (0.2 mi), which are some popular Lausanne attractions – all conveniently located within walking distance of the hotel.
The staff at Hotel des Patients looks forward to serving you during your upcoming visit.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Baggage storage
Mosquito net
Laundry service
Parking
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Non-smoking hotel
Room features
Soundproof rooms
Desk
Safe
Telephone
Clothes rack
Flatscreen TV
Bath / shower
Complimentary toiletries
Laptop safe
Wake-up service / alarm clock
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
HOTEL STYLE
Quirky Hotels
Trendy
Languages Spoken
English, French, Spanish, Arabic and 2 more
Hotel links
Location
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 68 out of 100
68
156 Restaurants
within 1 kilometer
123Reviews1Q+A14Room tips
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Traveller rating
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Detailed Reviews
Hotel's Favourite
The concept behind this hotel is superb, enabling friends and families to be close to loved ones in the hospital. Opening it up to others is simply excellent. We stayed at this hotel for 2 nights, and thoroughly enjoyed the experience. The staff were extremely helpful and informative. The room was very clean and airy and well appointed. It’s true there was no air conditioning, but we didn’t find this to be a problem at all, despite the 30degree heat during the day. We just had to ventilate the room sensibly. The breakfast was excellent and we even tried the restaurant for an evening meal one night - this was also to a very good standard. Would not hesitate to return to this hotel in the future.
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Date of stay: July 2023Trip type: Travelled as a couple
Room Tip: Swiss electrics are different to European. We needed different adaptors to use our plugs.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had to chance to stay a couple of nights at Hôtel des Patients- and being familiar with Lausane - this is without a doubt one of the best value you can get for your money in the city. The property is brand new, rooms are big, bright and super clean with a comfortable bed and boy, what a view.
Despite being close to the hospital everyone makes you feel welcome and ensure that you have a wonderful stay, despite all the Covid related sanitary measures, they went over and beyond to make us feels as comfortable as possible.
The location it self is incredibly convenient, you are literally 5 min away from the city center by metro (add a 2 min walk from the hotel to the metro station), plus you get a free public transport card when you check in!
I would highly recommend this place to anyone staying in Lausanne, may that be for work or leisure, thanks again for having us!!!
Despite being close to the hospital everyone makes you feel welcome and ensure that you have a wonderful stay, despite all the Covid related sanitary measures, they went over and beyond to make us feels as comfortable as possible.
The location it self is incredibly convenient, you are literally 5 min away from the city center by metro (add a 2 min walk from the hotel to the metro station), plus you get a free public transport card when you check in!
I would highly recommend this place to anyone staying in Lausanne, may that be for work or leisure, thanks again for having us!!!
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Date of stay: June 2020
Value
Service
Room Tip: ask for a high floor facing the lake
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stéphanie Abel, Directeur général at Hotel des Patients
Responded 24 Feb 2021
Dear guest, Thank you so much for your lovely and highly appreciated feedback. All guests reviews are a source of improvements for the hotel staff. We're happy to read that you enjoyed the work done by our team to implement the sanitary measures. We are looking forward to welcome you back, Wishing you all the best, Samia - Reception
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As others have already said, the concept of this hotel is to mix hospital guests with outside guests - and we think it really works! We had a lovely corner room for the three of us. Really spacious with lots of storage, a huge bathroom and comfy bed and sofa bed. Great views of the lake and the cathedral spire too.
Breakfast was really good too with an extensive selection of good quality products. We all enjoyed eating there and covid rules of the time were well-respected. Oh and the whole place (even the car park) was super clean.
We booked for there Nuit des Musees and with the Lausanne Transport Card and the CHUV metro just a 2min walk away we got to all the museums we wanted to visit easily and for free.
Thank you and we would definitely book again.
Breakfast was really good too with an extensive selection of good quality products. We all enjoyed eating there and covid rules of the time were well-respected. Oh and the whole place (even the car park) was super clean.
We booked for there Nuit des Musees and with the Lausanne Transport Card and the CHUV metro just a 2min walk away we got to all the museums we wanted to visit easily and for free.
Thank you and we would definitely book again.
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Date of stay: September 2021
Rooms
Service
Sleep Quality
Room Tip: Best views are higher up on the town centre side
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stéphanie Abel, Directeur général at Hotel des Patients
Responded 27 Dec 2021
Dear Madam, We thank you for your lovely and detailed feedback! We are glad to hearing from you and would really like to welcome you again. We send you our best regards, Samia - Reception team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A perfectly fine hotel with a hotel staff that spoke English well. We had a good stay and for the price it was amazing with the metro really close. The stay even included a public travel pass for going to and from the downtown city.
The hotel is a bit special in that it actually is a patient hotel with people staying with newborns and people being in the hospital. So we were s bit in doubt of how that worked and if we even welcome. But we stayed there for 2 nights and had a great time the vibe is just a bit odd and we felt out of place.
The breakfast included gluten-free options and was great.
The hotel has a fine restaurant that was adequate and at a good price. The restaurant staff didn't speak much English so with a bit of help and Google translate it went fine and with a little knowledge of French it will go fine.
Was a bit weird that even when they knew we mostly spoke English and German then those waiters didn't serve us but only the once that knew other languages.
We had an amazing stay in Lausanne but felt a bit out of place.
The hotel is a bit special in that it actually is a patient hotel with people staying with newborns and people being in the hospital. So we were s bit in doubt of how that worked and if we even welcome. But we stayed there for 2 nights and had a great time the vibe is just a bit odd and we felt out of place.
The breakfast included gluten-free options and was great.
The hotel has a fine restaurant that was adequate and at a good price. The restaurant staff didn't speak much English so with a bit of help and Google translate it went fine and with a little knowledge of French it will go fine.
Was a bit weird that even when they knew we mostly spoke English and German then those waiters didn't serve us but only the once that knew other languages.
We had an amazing stay in Lausanne but felt a bit out of place.
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: Hotel tax and parking needs to be paid for
Hotel is mostly a patient hotel but also a regular hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room size, view and bed were excellent (750)
Unfortunately there was a nasty smell in the room that took a few days of the doors being open and constant spraying to be removed.
The breakfast was excellent selection - although unless you got the scrambled eggs immediately, they became very hard.
The lunch and dinner was not good. Over-priced, poor service and didn’t taste nice. Visitors should know that patients, from babies to elderly, receiving treatment, stay in this hotel.
The bar was good.
The position was great for the hospital but for a visitor to Lausanne was in a quiet residential area, with no shops or other restaurants but very easy access to the metro.
The staff in reception are excellent and incredibly helpful.
Unfortunately there was a nasty smell in the room that took a few days of the doors being open and constant spraying to be removed.
The breakfast was excellent selection - although unless you got the scrambled eggs immediately, they became very hard.
The lunch and dinner was not good. Over-priced, poor service and didn’t taste nice. Visitors should know that patients, from babies to elderly, receiving treatment, stay in this hotel.
The bar was good.
The position was great for the hospital but for a visitor to Lausanne was in a quiet residential area, with no shops or other restaurants but very easy access to the metro.
The staff in reception are excellent and incredibly helpful.
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Date of stay: March 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed at this hotel with a friend on a short trip to Lausanne. It was impeccably clean, the staff was friendly and efficient, and the rooms were large, warm, quiet and comfortable; it even had a partial view of the lake! The breakfast was self-service and had a large variety of Swiss goodies. It was also quite near the city centre, and easily reachable from the railway station by metro line no.2 (5 stops). To top it all, it was very reasonably priced.
I can imagine that some people find the hotel decor too "clinical" but it did not affect me at all. I would recommend this hotel without reservation.
I can imagine that some people find the hotel decor too "clinical" but it did not affect me at all. I would recommend this hotel without reservation.
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Date of stay: February 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Béatrice Canuto, Service clients/Réception at Hotel des Patients
Responded 23 May 2023
Thank you for the great review on your stay with us! We look forward to welcome you again at any future trip to Lausanne. Yours sincerely, Béatrice Canuto Deputy Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All was excellent. Although a bit far, you have the metro in front and can be in the center in few stops. Parking practical too, staff very professional especially during Covid (the location is actually inside a hospital). Rooms very spacious and clean. We are definitely coming again.
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Date of stay: February 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stéphanie Abel, Directeur général at Hotel des Patients
Responded 24 Feb 2021
Dear guest, Thank you for choosing our hotel for your last stay in Lausanne and for taking the time to comment it. Our teams have put all their efforts in securing our guests a stay as safe as possible during the pandemic. We're thrilled to know that everything met your expectations and we'll gladly welcome you back another time. Best regards, Samia - Reception
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is spotlessly, clean and modern. It is a hotel, mainly for families of the nearby maternity hospital. There is a restaurant inside which serves breakfast dinner and is open all day for tea. The staff was extremely accommodating and helpful. The room itself was large and had a nice view. I think the location is situated well for people driving in and out of Lausanne, there is also a metro station close by.
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Date of stay: May 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
So, be prepared this hotel has no AC. 😬😬😬. Rooms are clean, big, and very modern. The funny part is it is located next to a maternity hospital so the women give birth and then they leave the hospital and come to the hotel restaurant and bring their baby in a basket put it on the table and drink wine. An interesting sight to see .😬😬. Front staff was very nice. Restaurant staff not so much. You can tell they don’t like foreigners.
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Date of stay: June 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It was a special occasion stay for my mum and I emailed the hotel asking for a higher floor . I was not given a higher floor room but given a nice corner room on the 2nd floor.
The room was spacious and clean; the bathroom is large and comfortable !
Breakfast was lovely and staff in the restaurant and breakfast are exceptional !
The hotel is located near the tube station so great location.
There is a few young men on the reception who are particular friendly but this hotel would be even better if all their reception staff was the same warm and welcoming.
As an example, I was unable to find a hair drier in the morning rushing off to work , so I called the reception - what I got in response from a you d woman ? We don’t have any spare hair driers so you have to be without one. Luckily , there was a nice French man on the reception who felt sorry for me and found a hair drier.
So definitely , would give 5* if reception staff a bit friendlier and look after the guests better.
The room was spacious and clean; the bathroom is large and comfortable !
Breakfast was lovely and staff in the restaurant and breakfast are exceptional !
The hotel is located near the tube station so great location.
There is a few young men on the reception who are particular friendly but this hotel would be even better if all their reception staff was the same warm and welcoming.
As an example, I was unable to find a hair drier in the morning rushing off to work , so I called the reception - what I got in response from a you d woman ? We don’t have any spare hair driers so you have to be without one. Luckily , there was a nice French man on the reception who felt sorry for me and found a hair drier.
So definitely , would give 5* if reception staff a bit friendlier and look after the guests better.
Read more
Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
"Buy a Europe - Switzerland travel adapter if using any electric devices from outside of Switzerland"Read full review
"Swiss electrics are different to European. We needed different adaptors to use our plugs."Read full review
"Hotel tax and parking needs to be paid for Hotel is mostly a patient hotel but also a regular hotel."Read full review
"Ask for a room in the higher floor on the lake side If staying longer park the car in CHUV Parking and ask there for a weekcard (70CHF)"Read full review
PRICE RANGE
AU$229 - AU$341 (Based on Average Rates for a Standard Room)
LOCATION
SwitzerlandCanton of VaudLausanne
NUMBER OF ROOMS
108
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingHOTEL DES PATIENTS (AU$229) - 2024 Prices & Reviews (Lausanne, Switzerland) - Photos of Hotel - Tripadvisor
Frequently Asked Questions about Hotel des Patients
Which popular attractions are close to Hotel des Patients?
Nearby attractions include The Key (1.0 km), Cathedrale de Lausanne (0.8 km), and Sauvabelin Tower (0.9 km).
What are some of the property amenities at Hotel des Patients?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel des Patients?
Top room amenities include a flat screen TV, a desk, and a mosquito net.
What food & drink options are available at Hotel des Patients?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel des Patients?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hotel des Patients?
Conveniently located restaurants include Restaurant Ulivo, Amici, and Slice Pizza.
Are there opportunities to exercise at Hotel des Patients?
Yes, guests have access to a fitness centre during their stay.
Which languages are spoken by the staff at Hotel des Patients?
The staff speaks multiple languages, including English, Spanish, French, Italian, Portuguese, and Arabic.
Are there any historical sites close to Hotel des Patients?
Many travellers enjoy visiting Cathedrale de Lausanne (0.8 km), Tour de l'Ale (1.1 km), and Centre Général Guisan (2.5 km).
Is Hotel des Patients accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.