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THE OMNIA

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Traveller (1217)
360
Panoramas (48)
Videos (1)
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About

#1 of 102 hotels in Zermatt
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
THE OMNIA – FROM THE GREAT WIDE WORLD TO THE SMALLEST DETAIL “Here on a rock surrounded by the mountains—witnesses to an era that unfolded with primordial force millions of years ago. Giant stone sculptures, dense pine forests, meadows with alpine flowers and the majestic peaks of eternal ice, ready to captivate all the senses. At 1,600 meters above sea level, a small step closer to the sun, the moon, and the sky with its passing clouds that bring the white of winter and wraps everything as if in cotton and encloses the mountainous world in silence. Here you can forget time, forget where you come from, forget where you are going. Enjoy life with all your senses. And the events of the days and nights, however big or small, are never to be forgotten. This is the place where rooms have no numbers, where the philosophy of Being and Time knows no limits, where all things tell a story of the great wide world, where they were forged and now reinvented the days in harmony with the elements.”
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Hiking
Skiing
Babysitting
Free shuttle or taxi services
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Airport transportation
Business Centre with Internet Access
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Steam room
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun terrace
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Soundproof rooms
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Bathrobes
VIP room facilities
Laptop safe
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Great View
Languages Spoken
English, French, German
1478Reviews21Q+A100Room tips

Reviews
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Cathrine&Finn wrote a review Yesterday
Oslo, Norway6 contributions5 helpful votes
When choosing a hotel in Zermatt, The Omnia is an exceptionally good choice. The hotel's modern elegance, amenities, and location with a magical view over Zermatt and The Matterhorn, are impeccable. This hotel truly deserves all the awards and great reviews it has received. The Omnia has an incredibly friendly and highly professional staff. In a warm and friendly manner, they go out of their way to ensure the best possible stay for their guests. Booking restaurants, ski passes, transportation to the slopes, and housekeeping are carried out with the utmost precision and pleasure. We greatly appreciate you and the service you provide. We thoroughly enjoyed our time in Zermatt and we had another fantastic and unforgettable stay at The Omnia also this year. Thank you very much to MD Christian Eckert and the staff. We are already looking forward to visit you and your stunning hotel again next year. Cathrine & Finn
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Christina C wrote a review 17 Feb
1 contribution
the entire experience from the pillows to the food - the comfort of the rooms to the spa is exceptional. Above all is the incredibly warm, professional and helpful staff who do everything to make you feel at home. Every staff member knows our name as well as our likes and dislikes.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ebm335 wrote a review 13 Feb
Seaside Park, New Jersey7 contributions2 helpful votes
The Omnia was fully booked so we were unable to reserve a room. But the reviews were so incredible I had to go take a look at the place. We stepped into the lobby and were warmly welcomed. When I told staff we were just there to look around, we were invited into the lounge for a cocktail, which we availed ourselves of, and which were fantastic. Upon leaving the desk attendant literally chased us out the door and gave us a box of delicious chocolates, just to thank us for stopping in. What a great place! Thank you!
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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BlackpoolDp33 wrote a review 13 Feb
Blackpool, United Kingdom38 contributions41 helpful votes
An incredible hotel in a fabulous location, it's a lovely treat to stay at The Omnia with the super friendly staff and service. Breakfast is one of the best we've had in a hotel' The rooms are spectacular too and accessing the hotel via the tunnel is cool.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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patriciawK2458YI wrote a review 7 Feb
Ca36 contributions37 helpful votes
After many summers of vacationing in Zermatt, we finally got the opportunity to try The Omnia with our family of 5. It is a beautiful hotel with amazing service. The room was very comfortable, clean, good sized and has great views of the Matterhorn. The location is great: quiet but still very central. We had breakfast and lunch, both of which were excellent. The staff is truly outstanding. They go out of their way to be friendly and accommodating. The hotel has an exceptionally warm and friendly vibe despite being a more formal hotel for Zermatt. We look forward to returning!
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kweesey wrote a review 6 Feb
Vancouver, Canada40 contributions56 helpful votes
We were incredibly impressed with the level of services and hospitality provided by the hotel staff. We were given detailed information of the hotel upon booking including details on the construction works nearby so we knew what to expect. The hotel followed up multiple times to arrange pick up from the train station when I didn't confirm. The amazing staff at the front desk went above and beyond to make our stay memorable. The tunnel entrance to the hotel is magically. We felt like we were transported to some mythical land. The room is very comfortable and chicly designed with an amazing view. Wonderful experience!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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brian wrote a review 4 Feb
15 contributions8 helpful votes
From the moment we walked in the service in this beautiful hotel was exceptional. This hotel is perfectly situated in Zermatt close to all the restaurants and shops and still very close to all the accesses to the mountain. There relationship with the local rental company made getting and returning equipment a breeze (they drop off and pick up to your hotel locker!). Breakfast is also a stand out here with an unbeatable selection of local cheeses and house made pastries. Lastly the construction/design of this hotel is something to marvel at on its own, the tunnels and elevators making it all work are fun for anyone who appreciates deign and engineering.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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joeldram wrote a review 2 Feb
London, United Kingdom35 contributions17 helpful votes
+1
My wife and I travel extensively, and rarely returned to the same place to keep things fresh. However, the omnia is such an incredible place that we have been three times now, and cannot recommend it highly enough. The staff are attentive and professional, the accommodation is comfortable and stylish, and the location of the Hotel is just first class. We first visited in early 2020, and the hotel has maintained its high standards and excellence over the last four years and very tricky time for hospitality. A big round of applause to everybody involved in this absolutely incredible place.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Christian Eckert, Geschäftsführer at THE OMNIA
Responded 2 weeks ago
Dear joeldram Thank you so much for your heartfelt feedback! Your generous words and commendation bring immense joy, especially considering the global challenges of the past years, as you rightly mentioned. Discovering that we succeeded in maintaining THE OMNIA as a welcoming, comfortable, and secure haven for our guests is a treat for our souls. As the saying goes, "Three times the charm," but we sincerely look forward to and hope for many more visits from you. Warm regards Christian Eckert and the entire OMNIA team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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M&M wrote a review Jan 2024
Amman, Jordan3 contributions
The service and cleanliness of the rooms and outlets was amazing. The hotel only needs some more decoration. Other than this the amenities received in the room with the bottle of bourbon, fruits and chocolate made us feel pampered, not to forget the birthday amenities
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip: Better to visit the place in December so more restaurants and shops are open and of course enjoy...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Christian Eckert, Geschäftsführer at THE OMNIA
Responded 2 weeks ago
Dear M&M We greatly appreciate your kind review! Here at THE OMNIA, we take immense pleasure in creating blissful experiences for our guests, particularly when it comes to celebrating special occasions like birthdays. Our utmost priority is ensuring that every guest leaves with unforgettable memories of their time with us. While we understand that our Alpine Lodge design may not appeal to everyone, we are delighted that our service and amenities as well as the vibrant atmosphere of Zermatt contributed to making your birthday retreat truly memorable. Warm regards Christian Eckert and the entire OMNIA team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anita1439404 wrote a review Jan 2024
Bransgore, United Kingdom360 contributions223 helpful votes
We were recommended to stay in The Omnia by the company that booked our trip to Switzerland by rail. Obviously, we checked the hotel's website before booking and the reviews and were excited to be staying in this hotel. However, we couldn't have foreseen what a great experience it would be. I was in touch with the hotel before we stayed to mention it would be my husband's 70th birthday whilst we were staying with them. The response swiftly came back that they would put a decoration in our room and supply a birthday cake as a surprise. On arriving at the hotel, we received a very warm welcome and were shown to our room There was an extensive array of food on offer for breakfast and it was nice to be able to order eggs from the menu. Service was excellent without being pretentious and the food was delicious. The lady at reception was very helpful when I went to ask for a street map of Zermatt. She offered to book our tickets on the funicular to Sunnega, gave us a map and pointed us in the right direction, lent us a travel adaptor as our European one didn't fit and confirmed that the birthday surprise would be sorted whilst we were out. She seemed more excited about my husband's birthday than he was! When we returned from our day out there were 2 balloons, a card and a small gift waiting for my husband and 2 minutes later, a small cake was delivered to our room. Their kindness was very much appreciated. Every interaction we had with the hotel staff was positive and friendly and we were made to feel very special. Although the hotel is beautiful and in a stunning location, it is the staff that really add the wow factor to this hotel. It says on their website that they offer 'personal service in a casual style' and they certainly achieve this. Nothing was too much trouble and there was always a smile and a cheery greeting when we went past reception. All the staff seem to enjoy their work and this really comes across to the guests. We have travelled extensively and this is our favourite hotel - we are definitely going to book a return visit in the summer of 2025 Do not hesitate to book this hotel - you will not be disappointed.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Christian Eckert, Geschäftsführer at THE OMNIA
Responded 2 weeks ago
Dear Anita1439404 Thank you immensely for your fantastic review of your stay, especially for sharing the joy of your husband's birthday celebration! Your enthusiastic recommendation to the TripAdvisor community is genuinely appreciated. It brought us immense joy to include a surprise, a touch of charm, a couple of balloons, and a birthday cake – because what's a birthday without one! – in order to transform THE OMNIA into your favourite hotel, turning a great stay into an unforgettable memory. It is wonderful to hear that you already plan a return visit in the summer of 2025! All the best wishes from Zermatt to you – Christian Eckert and the entire OMNIA team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$1,037 - AU$1,575 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the omnia hotel zermatt, omnia zermatt
LOCATION
SwitzerlandSwiss AlpsCanton of ValaisZermatt
NUMBER OF ROOMS
30
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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THE OMNIA: 2024 Prices & Reviews (Zermatt, Switzerland) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about THE OMNIA
Which popular attractions are close to THE OMNIA?
Nearby attractions include Alpine Ski School (0.1 km), Summit Ski & Snowboard School (0.4 km), and Zermatt Ski School European Snowsport (ES) (0.2 km).
What are some of the property amenities at THE OMNIA?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at THE OMNIA?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to THE OMNIA?
Conveniently located restaurants include Restaurant Julen, Alpine Gourmet Prato Borni, and saycheese!.
Are there opportunities to exercise at THE OMNIA?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does THE OMNIA have airport transportation?
Yes, THE OMNIA offers airport transportation for guests. We recommend calling ahead to confirm details.
Is THE OMNIA located near the city centre?
Yes, it is 0.5 km away from the centre of Zermatt.
Are any cleaning services offered at THE OMNIA?
Yes, dry cleaning and laundry service are offered to guests.
Does THE OMNIA offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at THE OMNIA?
The staff speaks multiple languages, including English, French, and German.
Are there any historical sites close to THE OMNIA?
Many travellers enjoy visiting Mountain guides’ memorial (0.2 km), Kapelle Blatten "Maria Rosenkranzkönigin" (1.6 km), and Beresina-Haus (0.5 km).